Today marks 60 days until the end of support for Windows XP and we need your help spreading the word to ensure people are safe and secure on modern up-to-date PCs. As a reader of this blog, it’s unlikely you are running Windows XP on your PC. However, you may know someone who is and have even served as their tech support. To help, we have created a special page on Windows.com that explains what “end of support” means for people still on Windows XP and their options to stay protected after support ends on April 8th:
Upgrade their current PC if it meets the system requirements for Windows 8.1. They can download and run the Windows Upgrade Assistant on their current PC to check and see if it can run Windows 8.1 and then follow the steps in this tutorial to upgrade (including backing up all their data). They will not be able to keep any files, settings, or applications when upgrading Windows XP, so they will need to back up all their files and locate any installation discs (or purchase confirmation emails) prior to doing the upgrade.
Get a new PC. The easiest path to Windows 8.1 is with new devices and there are offers and deals from many retailers to help people get a new device. They can stay up to date on the latest offers on Windows PCs and tablets via the Windows Buying Guide and learn how to choose a new PC. Once they choose and buy a new device, they can transfer their files from their old PC by copying them to an external hard drive, USB flash drive, or cloud storage like SkyDrive*. And they can watch these videos to get familiar with Windows 8.1.
We hope that this end of support page for Windows XP on Windows.com and all the resources there is helpful to you and can be something you can use to help your friends and family get off Windows XP. As we get close to April 8th, we’ll continue to publish blog posts about the latest offers on new devices and resources for to help people get off Windows XP.
*There is no desktop client available for SkyDrive on Windows XP to sync your files however you can upload files to SkyDrive.com through the website (please note, with IE8 on Windows XP you can't upload files larger than 300MB).
There is nothing you said I can disagree with, however it is not so much a matter that everyone is in love and married to Windows XP as it is that every OS Microsoft has introduced since Windows XP has been either problematic from a resources requirement point of view, or has totally sucked outright -as is the case with Vista and Windows 8.
Microsoft is just not bright enough to realize that at a minimum about 30 percent of all PC users just want a no nonsense, lean and mean OS that has Unix like security (which Win 8 does not -Win8 is just a new, rich target and challenge to hackers). A new, modern "Perfected XP like" OS updated to leverage the networking and IO advances since XP was envisioned and that had Mac or Linux like security would sell like mad, and there would be no need for this ridiculous arm twisting.
It has totally failed to sink into Microsoft's collective brain that Windows XP was the last OP people actually were excited to go out and get! That was not even the case with Windows 7 (which is right now MS's best OS so far), people fled to Windows 7 ("fixed" Vista) from truly horrible Vista.
I hope you are conveying the comments in this blog to your new CEO so that he is not hampered out of the gate, nor stigmatized by the ill-conceived decision of his departed predecessor to abandon XP. Hopefully, your new CEO has a bit more business savvy and will reverse his predecessor’s decision of not maintaining XP.
According to a “Computerworld” article on March 6, 2014, XP powers about 29.5 percent of the world’s computers.
Do you know how many companies would kill to have a 29.5% percent captive market share that it could potentially monetize? Yet Microsoft disregards this and has told its XP customers to buy a new computer, or get new software (8.1) that has had poor reviews and is most likely incompatible with the older computers that XP users enjoy running. To add insult to injury, Windows 7 which might be more appropriate for an older computer has been taken off the market by Microsoft. The 29.5% just does not seem to matter to Microsoft (although we have been thrown a few bones recently like a Laplink discount).
There’s a reason why Microsoft’s stock has been stagnant for over a decade. Prosperous companies listen to their customers and don’t dictate to them. Prosperous companies give consumers a variety of choices. Microsoft’s position on the XP issue is akin to an airline that flies to Los Angeles and New York telling travelers who want to go to Los Angeles that they can only fly to New York. How far would an airline go with that posture?
Start acting like a responsible consumer- oriented company and figure out how to remonitize XP either by offering a reasonable fee for continued maintenance on a year by year basis to customers or a flat fee for maintenance for a period of years. There has been no legitimate reason put forth by Microsoft in this blog or anywhere for that matter why this cannot be done and why XP must necessarily be abandoned now.
In case Microsoft has not figured this out come April 9, 2014, there are still going to be 29.5% users of XP. If Microsoft has not changed its position to maintain XP, I predict that this will be a bigger corporate blunder in the history of corporate incompetence that the introduction of “New Coke.” It will be bigger because Microsoft’s decision not to maintain XP has the potential to hurt and disadvantage people while foregoing “Old Coke” was just a pleasure denied.
You just don't get it, do you? Most users hate Window 8/8.1. That is why so many people are turning to Apple products!
What exactly is the value proposition here? "If you give us more money than typical students and many others can *afford*, then you'll get an OS license which won't run on your computer. Oh, and you'll have to spend a day or so backing up data and reinstalling applications (because we at Microsoft will do our very best to nuke it) to get the new system to the point where it is usable. Oh, and the few tools we *do* have that might otherwise ease this process don't work with Windows XP".
I wonder why that is such a hard sell.
In 13 years, you haven't managed to ship a product that makes these millions of computer users *want* to upgrade. (Yes, I'm personally happy with Windows 7, but for most people, XP seems "good enough", and it's hard for them to see why they should pay for a newer OS) And even when they are forced to do so, they (1) often can't afford to due to your pricing structure, and (2) are unable to because Microsoft apparently doesn't believe in investing *any* engineering effort into making it easy to upgrade to a newer Microsoft OS.
So you have managed to create a situation where typical users are unable to do something that the don't even *want* to do. And you expect them to do it anyway.
By comparison, when I upgrade the OS on my MacBook, I pay Apple a few tens of dollars, run the installer, and I'm done. I keep my data, I keep my installed applications, everything works. Which is why I gladly pay for their OS upgrades.
Maybe, in the past 13 years, someone at Microsoft should have gone "hmmm, I wonder how we can make money off of those hundreds of millions of computer users who are stuck on XP. Maybe we should do something so that they can (a) actually see the value in upgrading, and (b) so that they are *able* to upgrade.
That might have been a good idea.
Half a year ago or so, I helped a good friend with her ancient XP laptop.
Every part of me screamed to get to upgrade it to Win7. But what was I supposed to do? She's a student, she can't afford the price of that. And even if she could, I would have had to spend literally a full day doing the upgrade. And it likely would run incredibly poorly.
So in the end, I fixed her immediate problems, and left her using XP. I didn't really see a sane alternative.
I was at Walmart looking at the Windows 8 laptops. One was on and there was a sign on one that said "try me out".
I touched on one of the icons and the screen went blank then a spinning circle appeared in the middle of the screen.
I waited and waited. Then walked away.
That was my first and last Windows 8 try out.
I bought a Windows 7 computer from here
Got one for mom too. :)
due to the greek crisis i dont have thye money ( almost 700 eyros) to buy a a new pc
if u will offer me the new windows 40 euros i will upgrade them!!!
Then there is the whole thing that WIndows 8.1 upgrade costs 80 euros, so you are basically asking from clueless users to shell out 80 euros to enter a endeavour (that is upgrading from XP to 8) and break their convinience for returns they don't even understand. And if they want their familiar desktop, aka Win7, that's 200 euros, thank you. They prefer to stay on XP 'till they get a new PC, with or without support.
"It is not impossible to upgrade." But it IS impossible to upgrade and retain all data. I am talking from experience here. When doing an OS re-install for a relative, ALWAYS some important data will get lost, because you never know what data they consider to be "important". Everything from stored browser passwords to browser history to settings in programs or program data, could be "important" to then.
For example, when I transitioned my dad from Vista 32bit to Win7 64bit by a clean re-install (in a moment of poor judgement for the clean re-install part), I patted my self for backing up all home folder data and taking a list of all programs and re-installing them after format. Then I figured out a stupid program called "Polar ProTrainer" which my dad used to track his cycling activities stored all activity in ProgramFIles, so all data had been nuked, forever. And of course the data was "important". I felt so stupid.
So, I am not doing any upgrades anymore.
Not everyone can afford a new computer, duh. If I do have to buy a new computer, it will not run windows. As one man said so succinctly - "That's like GM saying it's not going to service your five-year-old car, so you have to buy a new one,"
Offering an upgrade path that doesn't transfer apps and data is absurd. The applications and data ARE the computer; the OS underneath is a detail at best, and a major onconvenience on days like this.
I know PCs and I'm willing to do some work, but you'll have to meet me halfway. Give me a way, any way, to transfer my applications, and I'll do the work. My data I can transfer; I wouldn't trust you people to do it right anyway.
I'm the "go to guy" for my family and friends for small time tech needs. I have them all running on XP or Windows 7.
The pay is dreadful but it keeps me in the good books of the ones I love.
When Windows 8 was released I read all the controversy online from the early beta testers and thought "how bad can it be?"
So I put off buying myself that new laptop until I had the funds. A few weeks later I went to my local BestBuy and saw all the fisher price screens proudly displayed side by side. I immediately felt helpless. A younger sales dude was quick to come to my side "Let me help you...."
After five minutes I literally felt sick. "What have they done?" he laughs "Thought about Linux?" was his answer.
So I looked into Linux Mint. It works very well on my netbook, I have it set up on dual boots throughout my small network, and it works well.
When my wife needed a new laptop a couple weeks ago, and she needed a windows based o/s for work purposes, we spent three hours going from store to store to find a windows 7 machine. We found one and she loves it. After talking to around a dozen sales reps about the Windows 8 mess, 11 agreed with me, and only one tried to counter with how great it was.
So no, Im not recommending a Win 8 machine to any of my family or friends. Its an abomination. How am I supposed to keep it running for five years?App this App that, charms, I mean common.
I took the time to learn a new OS, and it was Linux Mint. I don't like it as much as Windows XP, but I am forced. It runs close enough to Win XP that I can move everyone over to it without much difficulty.
Plus it runs fine on the older P4 single core boxes which are still quite common around these parts.
So long Microsoft. You have lost a loyal customer who has loved your products since Windows 95.
Two months ago, my 70+ year old father's Thinkpad died, and we were forced to buy him a new computer. Which had Winodws 8. Which I then needed to use a combination of Windows Updates and the Windows Store to get to Windows 8.1. This alone is a reason to try to avoid Win 8.1 on legacy hardware. Just getting it installed requires a broadband connection (which a lot of people don't have) and hours and hours of time.
Granted, the reset and refresh features of Windows 8.1 are fantastic. But the need to have new drivers for everything is a huge hassle. I have a lot of older equipment that works fine with Windows 7 64 bit (including an older ScanSnap scanner which I use daily) but has no official support in Windows 8.
And now there are rumors of a Windows 9.
I agree with the others here that the resource needs of Windows 8 are an obstacle for adoption (even though somehow they're lower than Windows 7 or VIsta).
I think Microsoft needs to commit to the following to get people to adopt the platform:
1. Promise no "new" Windows for 5 years. Since XP first came out, there's been at least 5 major releases (XP Tablet Edition / Media Center Edition, XP 64 bit (which is very incompatible with a lot of XP 32 bit stuff), Vista, Win 7, Win 8, Win 8.1). Just promise that Windows 8 is it for the next five years, so IT does not have to constantly spin wheels on rollouts.
2. Stop pushing Microsoft Office as the only replacement for older Office suites. Counterintuitive, maybe, but there's a bunch of people who could not care less for the ribbon, or are using WordPerfect Office along with Groupwise or Lotus Notes. Recognizing that they can use LibreOffice or WordPerfect on legacy equipment is not a bad idea. Heck, I still use Lotus SmartSuite from time to time (Word Pro's outlining feature runs circles around Word's) and it still runs fine on my Thinkpad Tablet 2 running Win 8.1
3. Put the Start menu back, and publicize to people that they can turn off all the graphic crap in Windows. Heck, now would not be the worst time to remind people that Aero and DWM can be completely disabled.
4. Reduce the footprint. I used to have machines with 40 running processes. Now the task manager is so full, I cannot figure how I could function with a single core computer. Find a way to set up Win 8 as stripped down, and then publish that online so IT can replicate it in their organizations.
5. Put the free stuff back in, and take out the ads. Case in point - Win XP mode. Why can't I have a sandbox for running my older apps? Because I'm on an Atom processor? Silly, since the performance is better than initial core duo machines.
I think that does it for me. I personally prefer Windows as a tool over Macs and iOs, but Win 8 has been a pain to ge working well, and efforts should be made to make the best system.
Perhaps you need to hear from people like me who are not tech savvy, and who are also tired of the vortex of change we've been sucked into for the last 15 years or so. Sure, I can get online and figure out how to post here on this blog or how to buy things I can't find locally, but when it comes to anything involving the technical aspect of using a computer - including the installation of programs - I'm in the dark. (I've been online since 2000, so it's not like I'm new to this thing, I just am not comfortable with the more complex aspects of computer usage.) I'm also old...er. I'm struggling in this crap economy. Heck, I still have an old flip phone, a square computer monitor, and a floppy drive! I can't afford to just run out and get a new computer, new programs, and new anything. I'm just so weary of the corporate...erm...I mean...constant...push to upgrade, upgrade, upgrade! I'll stick with XP as long as it still lets me access the few things I'm interested in, then after that, who knows. Maybe I'll just lose the desktop altogether and get me one of those fancy-schmancy i-thingys...if they're not obsolete by then. (BTW, my car is 15 years old. When it dies I'm getting a stinkin' horse!)
windows xp cannot install windows 8 as you need the following to be able to install this software:
You need to install at least 1 GB of RAM before you can install and run Windows 8. Contact the PC manufacturer to see if you can install more RAM.
You can't install Windows 8 because your processor doesn't support PAE/SSE2.
sort outthis mess and explain how people on windows xp can download windows 8 when this is what we are advised to do in order to install the software.
this information is from the windows 8 setup advisor so either sort out this problem for windows xp users or continue to make security updates for windows xp again as this is ridiculous
Dear Matt,Brandon, et. al.
Beginning in the DOS days I was a loyal MS customer who eventually replaced many a Netware Server or VAX Workstation with WinNT - and I still use VB to program from time to time. I qualify as one of the "technically sophisticated" folk that you would have as a midwife to XP users going to Win 8.x. I have a perspective to share on why your plea is falling on decidedly deaf ears.
It is very simple - I found myself stuck with a laptop running Vista and, in an attempt to solve problems, I discovered Linux and the world of Apple.
Now I provide the tech support for people in many spheres and am often asked what they should buy for themselves, their businesses, children and parents. The looming WinXP security crisis has them greatly concerned - even frightened. Since the warnings have gone out, like a mini-Y2K crisis prep team, I have been involved in recommending the purchase of iPads, iMacs, Chromebooks and have overseen numerous Ubuntu conversions from XP (including an academy, several community organisations and a few firms). One asked to have WinXP put back on his machine and one other asked me to help install Win 8 but he lamented his purchase soon after and asked for my help in removing it. My impression and the impression of some others is that Win-Eight is like Vista - only arrogant.
You should relent of this forced 8/8.1 strategy, I believe that it will have far more negative long-term effects to you than the Vista debacle that removed me and others like me from your revenue stream. Every person I converted to Linux and every iPad user brags about their great experience and my Chromebook folk are practically giddy about their purchases. One thread that seems to provide particular delight in their escape from MS-Windows <i>anything</i> is the prospect of never ever having to buy MS-Office, Visio, Project or Impression Web, etc., etc. again.
If you somehow cannot figure out how to make enough money selling technical support for WinXP or bring Win7 back to market you should <b>RUN - NOT WALK</b> to make a truly friendly upgrade path from WinXP to 8.1 that does not trash user data nor their installed programs. Do it for your company, do it for your stockholders, do it for earning that are more than one quarter out - if you can - but most importantly do it so you don't make any more like me.
The choice is entirely yours. Every day that goes by without a good solution just removes more licenses from the future MS-Office franchise pool <b>forever</b>.
@nephilim - Nice! Read you loud and clear.
I'll put it in a language you understand: 'oH neH 'Iq tlhob. poH Dap neH Qo' vIghaj.
For the sake of transparency, I want to let folks know I had to delete a comment from yesterday because it addressed another reader's comment in a disrespectful manner. I want to remind everyone to make sure and keep everything respectful and constructive. Personal attacks won't be tolerated against other readers here in comments.
To be fair to the author, I think some people are being rather pedantic in their interpretation of "upgrade", which absolutely can refer to the process of overwriting/replacing one version with another.
nephilim - My fiancée isn't sure what planet I am on either. She caught me translating things into Klingon the other day with the Bing Translator app. On the data migration point you bring up, stay tuned as I might have more to share on something that might make this easier and more like an upgrade.
qatlho' comment. Qapla'!
Brandon - I read your link. It clearly states "Since you won't be able to keep any files, settings, or programs when you upgrade from Windows Vista or Windows XP, we recommend you back up all files and locate any program installation discs (or purchase confirmation emails) prior to updating."
Hate to break it to you. That's not an upgrade, that's called a re-install. Not sure what planet you are on.
An upgrade is where you start a download or place a CD/DVD in the drive, walk away, and voila your system is upgraded. A good example of this would be an iPad (no offense). After the upgrade all your files and settings are the same. You have lost no data and the process was minimal. It's brilliant. That's an upgrade. One minute you are on iOS 6 and the next you are on iOS 7. Done in about an hour max.
What you are suggesting above involves buying a hard drive, backing everything up (don't use Windows backup because it isn't available any more), blowing everything away on the computer, reinstalling all the applications, and then reinstalling all the personal files, settings, and drivers. That's just too much to ask. I just don't have time for this nonsense.
@jim myt1988: I don't game, I haven't come into money & I want productivity. I'm also frequently in places where I cannot be connected to the web 100% of the time. I don't see that Win8 or Win8.1 will do anything for me. Operating systems other than what Microsoft is offering will, however. And that's where I'm going, when I must.
nephilim - It is not impossible to upgrade. See above blog post. We provide the steps and tutorial on how to do it: windows.microsoft.com/.../upgrade-from-windows-vista-xp-tutorial
Robert Johnson - Thank you for your comment and you make great points!
carolannround - Can you tell me more about the programs you use for your writing and photography that might not be compatible?
I would echo the comments of those here who are clamoring for an upgrade tool.
How about this:
- User installs Win7 / 8 / 8.1 on an XP machine. User does not / should not reformat the hard drive.
- This leaves files from the the old installation is the Windows.old folder.
- User then downloads a Microsoft Utility that recreates accounts and copies files based on information stored in Windows.old.
Such an application would create accounts as needed, prompting the user to enter the appropriate user name and password. The app would then recreate the file structure and copy / move non-OS related files into the new account locations.
Could Microsoft provide something like that?
It's not difficult getting people off of XP when you see how fast and reliable windows 7, 8 and 8.1 are. All of my friends who are hardcore gamers have moved to Windows 8.1 and have not looked back.
My family had luckily run into some money and bought themselves a new computer with Windows 7; jealous that I had Windows 8, they decided to upgrade and albeit a bit of initial confusion... they are extremely happy... and further more, they think 8.1 is an excellent addition. My mum now sits at home on the computer playing Angry Birds, Fruit Ninja and Wordament... while writing endless Facebook and Twitter posts and doing her accounts on Sage online. No problemmo!
XP had some good days, but after reformatting so many times, it seems to inherently get slower and slower... I say hurrah for Windows 7,8 and 8.1!
Ok.... So I will get my friends and family off Windows XP... In fact, off Windows alltogether. To Ubuntu.
This past Christmas I got my Dad off of XP.. by getting him a $212 (after tax) Haswell powered Acer C720 Chromebook! He spends a majority of his computing time using a web browser and doesn't use Office so no need for him to continue using a Windows PC. I got sick of being his tech support every month or so trying to help him figure out why something stopped working correctly, why a strange message appeared on his screen, or having to reinstall XP because a virus borked his system (happened a couple of times). Now, after two months, not one trouble shooting question has come my way. My Dad now doesn't have to worry about system updates, viruses, or his system slowing down over time. Yes, it has some drawbacks but none that would keep my Dad using XP or even a newer Windows version.
Wait a minute. You're saying there's going to be a version of Windows that isn't safe and secure? No way! Heads will roll! There's zero chance the execs running MS are going to let a version of Windows with poor security exist.
What's next? IE without crappy security? Yeah, right.
In the interests of full disclosure, I'm a Microsoft Partner. I like Windows, and it works well, and I do it for a living.
But you folks at Microsoft have not thought this through and have been digging your own graves on XP upgrades since Windows 7 came out without the ability to do a direct upgrade: i.e. stick a disc into my XP computer and come back a few hours later to a Win7 computer. Now, I get paid rather well to figure out how we're going to get our few remaining XP legacy machines functions transferred over to Win7/8 machines (with 2 exceptions I'm using Win7 because Win8 is making my user base quite upset, but that's neither here nor there). My point is, it takes a lot to transfer an XP machine to a modern Win OS, it is not automatic and it takes a LOT of time and some resources (external hard drive) and skills which the average user neither has, needs, or wants.
Thanks to the vagaries of modern life, I have nine - count 'em, nine - parents/in-laws. They are all 70 years old with two exceptions. One is a programmer. I don't worry about him. The others are all still running XP machines. If I don't convert them, they are not getting converted. And I'm not: I don't have the time. Simply do not.
If Microsoft is sincerely interested in getting the XP user base off of XP, they're going to have to write a direct upgrade tool that even the most technically illiterate person can use. You never had the culture to do this and I don't think you have the time at this point. I hope you can figure this out, get it implemented, or just fold your cards and keep on churning out XP updates, because I am not looking forwards to a bunch of zero-days taking down the internet the day you EOL XP.
After searching Bing for the past hour all I see is "To upgrade to Windows 8.1 from Windows Vista or Windows XP, you'll need to install it from a Windows 8.1 DVD and perform a clean installation. This means you won't be able to keep any files, settings, or programs when you upgrade."
So that means we can't upgrade. It's impossible with the current tools that we have been given. I can't ask people to go out and buy a new machine and they are going to look at me like I'm stupid if I tell them they'll have to re-do all their software settings that they have been using for the past 10 years. There has to be a better option or toolset we can use. Microsoft, please throw me bone here. I would love to move people off XP, but with the options you have given us, it appears impossible to do so. What am I missing? Is there a third-party option that will help?
Wait. Wait. Wait just a minute here.
You are suggesting I upgrade people from XP to Windows 8.x? But that's impossible. I can't upgrade anyone to Windows 8.0 or 8.1 from XP. That makes no sense.
There is a major problem with this blog suggestion. You (Microsoft) have made Windows 8 and 8.1 incapable of upgrading from Windows XP. I simply can't upgrade anyone, including myself, to Windows 8. It's impossible.
First of all, there is no in-place upgrade option from XP to Windows 8. It won't work. I would have to re-install the entire OS. That's not an upgrade. That means that all the apps would need to be completely re-installed from scratch, many of them nobody even has the keys for. Again, it's IMPOSSIBLE to upgrade from XP to Windows 8. You need to change this blog entry to reflect that fact. If there actually is a direct upgrade method, I'd love to hear it.
Second, I could upgrade them first to Windows 7 and then Windows 8.0 and then to Windows 8.1. That would allow me to preserver their current install. However, that's unreasonable to "upgrade" three times and I can't even locate or purchase Windows 7 licenses anymore. It's kind of funny because even if they were on the previous Windows 7 OS I still couldn't upgrade them directly to 8.1 without re-installing all the apps. I'm absolutely baffled as to how you suggest this is accomplished in the real world.
Third, most of the hardware (both the computer itself and the various peripherals) won't work even with a complete OS refresh to Windows 8. Graphics cards may not be supported, printers may not have drivers and/or the features will be missing, etc.
So, I'm confused by this blog suggesting we upgrade everyone to Windows 8. Windows 8 isn't the problem, the problem is that it is really impossible to upgrade anyone with the tools that we have.
Thank you for listening and I really am trying to eliminate Windows XP and update all of my family to something more secure, but unless they go out and buy a brand new computer, spend hundred (thousands) on new software, and throw out their old computer I don't see how it's possible to upgrade anyone. Am I missing something obvious? Please tell me if there is a neat upgrade tool or something that handles all of these issues.
Are their tools that allow for applications to be preserved during the upgrade process? Can I move a currently installed application running on XP to a new computer running Windows 8? Anyone have any advice besides just "Windows 8 sucks"? I'm serious and want to understand how to upgrade from XP, but I can't see any possible way to do so.
I Use windows 8 and now 8.1 in a professional environment and it is so disappointing and frustrating. My colleagues and I hate it. We don't use touch screens and we don't need any apps, we just want to do our jobs and windows 8 or 8.1 is not making it any easier... Windows 8 is maybe great for kids(my 10 year old son loves it) or for home leisure users, but it sucks big time for professional use. Please bring back the windows 7 interface for professional use as an option, you would make a lot of people very happy... The new start button doesn't change anything... There are a lot of unhappy windows users out there, maybe it's time to do something before you loose them...
I've been working on that since XP was released. There's not a person I've introduced to Ubuntu who has ever looked back. Thank you Microsoft for continuing to be the number one promoter of Linux on the desktop.
I would be happy to upgrade to Windows 8 (or 9) as soon as the dev team addresses a few complaints talked and asked by thousands of people right on the Microsoft forums. I'm talking about : the forced auto-refresh, auto-sort and a few other windows explorer bugs and file management problems.
I purchased a dell all in one computer in April of 2013 and it came with Windows 8 installed. I hate it with a passion. It has not been used in 10 months. Dell won’t replace it with Windows 7. In the meantime I am still using my old computer which runs Windows XP and I like it just fine. NO, I will not upgrade until it dies a slow death and the replacement will NOT be Microsoft.
Maybe it's time you did a market survey to find out what people want to do with a computer because Microsoft seems to be completely out of touch. You might learn that the general population has absolutely no interest in relearning an operating system every few years. Note: Operating systems are BACKGROUND, not foreground! You might also learn that computers are not about Microsoft, they will survive with or without you. In other words, get over yourselves.
And it would be really nice if you would stop telling me how to spend MY MONEY, as in “get rid of XP and buy yourself a new computer”. Right. You are going to lose a lot of pensioners if you keep up this crap. Do you really think we can afford a new computer on YOUR WHIM? Try thinking of your customers instead of your profits for a change. They made you, they can take you down.
And yes, this computer is using XP.
Help your friends and family get off Windows XP:
The pertinent topic starts at 51m50s.
This whole thing is really messed up and as a Windows programmer since Window 2.1, I am saddened by what has happened to windows. I bought a Windows 8 computer from Asus for my son with the idea that he had a free upgrade to 8.1., but to upgrade to 8.1 he had to apply the latest update. His computer will not boot anymore after the update. We did not get a disk to reinstall windows so I am faced with returning his computer for what? This is so messed up. I'm thinking Linux. Either that or I suggest that Microsoft give everyone a free upgrade from windows 8.x to Windows 7.
End of support? Did Windows XP consumers have support ever? Bug fixes were a rare sight and I never had faith that security updates did anything in the way of improving security for consumers. With a good personal firewall, good antivirus, a modern web browser and an aptitude for using standard user accounts, everything is fine.
I'd help them upgrade to Windows 7 if I can (because it is a masterpiece) but Windows 8 does not have Shadow Copy and its antivirus component have several times over received a score of zero for its protection from AV-TEST lab. I will not advise upgrading from allegedly insecure (Windows XP) to literally insecure (Windows 8.x).
$200 for Upgrade to Windows 8 Pro and Media Center from Windows XP Professional is too high if Microsoft does want XP users to upgrade. For $200 these users can buy a used PC running Windows Vista Pro.
The campaign Microsoft has been running to make XP users upgrade to Windows 8 has failed miserably.
If Microsoft seriously and sincerely want XP users to upgrade to Window 8 it should lower the upgrade cost to about $60. Which will be nearly the same as the Academic Pricing for Windows 8 Upgrade.
The incremental cost of this promotion would be negligible if offered as online download only. The financial benefits will be tremendous in shape of increased use of Windows 8 Services. More importantly, it will avoid major PR and Client Loyalty cost if XP users do run into major security issue af6er the cut-of date.
Microsoft must keep in mind that XP user make up 27% of all Windows users.
In years past I worked with Microsoft testing older operating systems and I can't directly speak for Microsoft but I will post some personal comments here:
1. As an operating system becomes older it becomes more expensive for the manufacturer to maintain it. In addition 3rd party software manufacturers will stop maintaining software for it. There is a comment in the blog that mentions taking an old car to repair and that the dealer doesn't force you to buy a new one. That's a fair enough argument but also if a part is needed for a much older card sometimes a dealer may have to order it and it might take quite a few days for receive it. Newer functionality and improved safety is going to be found on newer cars.
2. Yes I agree with many of you that the learning curve for Windows 8 is very tough and unfortunately I believe that Windows 8.1 is also tough but a little less stressful. I use Classic Shell software (sorry Microsoft) to make things a bit easier for me with Windows 8.1.
3. Microsoft needs to have more beta testers other than those it decides should be testing for future operating systems. Obviously Microsoft is not getting enough feedback from the general public about usability issues (in my personal opinion). Even though I quit the program a long time ago I am willing to come back to help if needed, (at no cost to Microsoft).
4. Windows 7 can still be found and those DVDs seem to be a bit cheaper than Windows 8 but you have to look to find them. For those of you needing a new laptop HP announced last month they are bringing back Windows 7
5. Replacement operating systems are not cheap but sometimes you have to save money and buy it. If you are a student or academic look at student and academic Microsoft operating system software when offered as these are usually cheaper.
6. See if any friends or family members have operating system copies they never used. I can't begin to tell you how many people throw away perfectly good unused and unopened software retail DVDs every year. Many of these are Windows 7.
7. If you have XP most old software works with Windows 7 XP compatibility mode just fine. Windows 8/8.1 has compatibility mode as well.
If Microsoft could make a compelling and user-friendly product that doesn't alienate current hardware and software AND is reasonably priced, the upgrade sales would roll in all by themselves.. All without the need for MS asking us to upgrade. But instead we're stuck with this situation.
I switched from a Mac to a Windows-based PC in 2001. I upgraded to XP and have used it ever since. I love it. I cannot afford to upgrade to Windows 8 and some of my programs, which I use as a freelance writer/photographer are not compatible. They will also need upgrading. I am a retired teacher on a fixed income. I cannot afford a new computer either. What do you suggest I do? Thank you!
I have an XP computer and I cannot afford to upgrade. I cannot afford to buy Windows 7 (I have read horrible things about Windows 8 & 8.1 plus know friends with it who abhor it so I would get Windows 7 if I could afford it) nor could I afford a new computer.
I guess Microsoft never once considered that many XP users simply do not have the money to upgrade? Plus the cost of the software is close to a new PC on sale, again, totally out of my financial reaches. I will continue using XP because 1) I can't afford an upgrade and 2) I LIKE IT.
Stop trying to make a profit off people who simply can't afford things. How many people who financially struggle have been scared by the 'oh XP support is ending upgrade NOW' to actually shell out cash they can't afford to upgrade? This is rather despicable almost desperate corporate attempts at profiting.
A 27" tablet... 2560 x1440 res. - THAT might work... Provided I don't need a LAN / WAN connection to do my work...
I just bought a new box for my Adobe suite on Win7/64. It really runs nice from an SDD. But now I wondering, maybe I should get one of those square little MAC boxes, maybe even the server version. Looks to me like MS is going to try to get me off Win7 ASAP. I tried Win8 - Gave it a fair try, and yes, once I got to the desktop and could open the five or six windows I need to WORK, it was FINE (Fu#ked, Insecure, Neurotic and Emotional). Win7 does everything I need, so does OS X. If I'm going to run a "closed" system that I can't really config the way I want to at the system level, I might as well go MAC, at least I know what I'm getting in to, and it has always been like that, so I CAN get to the stuff that maters in the same way I always could - no learning curve. The only question now is: What to do with my new $1000 screamer of a Win/Tel box? And that Win7/64 Pro license. The only tablet in my future would be a new Wacom drawing tablet connected via USB3. And my phone is FOSS. Hummm, maybe my desktop should be too. Nah, I'll stick with what I know - one of two that I know. Can I wait for Win9 is the only question left. Or do I go with Mavericks?
So basically, you (Microsoft) want the benefits of having a vibrant, healthy open source community for your newest operating system, while providing the technical users none of the equivalent benefits that they deserve. Umm, no thanks. Back to supporting people upgrading from XP to Linux, where my efforts rebound to helping others, rather than helping a corporation that has a 92% profit margin on software licenses.
"We're not censoring your comments. However, comments flagged by others as inappropriate or as spam/abuse get moderated and unpublished. We also have tools in place to protect against spam, it is possible comments can get caught in the filters. Comments also do not get blocked for length."
A comment must be published first, before it can be flagged and "moderated and unpublished"...
I did not use any obscenities, nor repeated spam / abuse. I have changed the wording repeatedly in case it's a filter. All with no luck.
I simply made my case about the many faults in Win8 and 7, and provided references.
I like jdoor's comment below. I drive a 1982 Mercedes 300d, and the dealership is happy to service it. They don't try to pressure me into a new (or even newer) car.
I am at a loss to understand Microsoft’s position on the retirement of support for XP.
It is clear to me that come April 8, 2014, many PC users will still be running XP. These users will not change to a newer operating system for a variety of reasons, most of which have been stated within this blog.
I myself will not be changing as my computer runs great with XP, I have anti- virus software that will continue to work with XP, and I have been assured by the non-Microsoft browsers that I use that they will continue to support XP. Am I taking a risk-I am told so, but since Microsoft has continuously patched XP for 12 years wasn’t I taking a risk all along? The cost and hassle of switching operating systems is too great for me. The computer should be easy and inexpensive for the average consumer -you should not have to write this “help your friends” blog post.
If I bring my old car to be maintained at the dealer, the dealer does not tell me my car is too old to maintain and repair and that my only choice is to buy a new one (absent extraordinary circumstances). This in effect is what Microsoft is telling consumers with XP. If the dealer does not maintain my car, the car may then become defective and cause an accident with resultant damage. Microsoft by not offering support will allow XP to become defective over time in the same way, and possibly cause damage? Will Microsoft be liable for a defective XP the same way an auto company would still be responsible for damage caused by refusing to cure defects in an old but useable automobile? Better think about that and what it means legally and for your brand image!
My suggestion for Microsoft to benefit the consumer and I believe itself is to continue to support and maintain XP for a small yearly fee. I do not believe that anyone expects Microsoft to support XP for free in perpetuity, but consumers do expect Microsoft to provide a realistic choice and not just abandon the software when so many are still using it and are satisfied with it. With the lackluster sales of Windows 8, doesn’t Microsoft also stand to gain by the additional revenue that paid support for XP can deliver? I would like for you to explain to us why paid support for XP is not a win-win for consumers and Microsoft. Given what you charge for the new operating system with free maintenance for so many years, I am at a loss to understand why charging for example $30-$ 40 yearly to the general public for continued support of XP does not prove to be comparable (or better) revenue stream for Microsoft.
llth - your comments are on the brink of being considered trolling. Please stop. I am reading all the comments and will respond appropriately to the ones I can respond to. I am doing something by passing along the feedback given in the comments of this post, and others, to the appropriate teams here at Microsoft. The fact remains that support for Windows XP is ending on April 8th and we plan to make sure our customers are aware of this and understand what it means.
Kyle22 - We're not censoring your comments. However, comments flagged by others as inappropriate or as spam/abuse get moderated and unpublished. We also have tools in place to protect against spam, it is possible comments can get caught in the filters. Comments also do not get blocked for length.
BOFH - I apologize for the issues you ran into when posting a comment. I have deleted your 2 incomplete comments.
cnicolsen - I appreciate you keeping your comments professional - thank you! And your English seems to be as good as mine! Thanks for leaving comments!
kenpdx - Thanks for your comment.
Brandon, you've been quite silent for a few days now. You said you were "listening". Are you actually going to do something - or is this another waste of time for us and a colossal embarrassment for your blog? Again, "listening" is great and all, but what are you doing with all this great feedback you are getting? Is anything going to change, or are you just hoping that this blog entry gets shuffled off to pages 2 so people won't notice it anymore and you can continue to ignore all the feedback you've been "listening" to?
@ Brandon: "If you build it, he (they) will come."
Maybe they blocked my post because it was long... It may be read in the comments section here: www.computerworld.com.au/.../backlash_slaps_microsoft_help-a-friend-dump-xp_plea
Censoring posts now? What ever happened to Freedom of Speech?
I don't want Windows 8 on my PC, and I will never encourage anyone else to install that mess. Nobody here can convince me otherwise Here are my problems with it:
1. I am a power user, and it takes away control from the user and blocks you from doing things down deep.
2. It can delete all of your software at random, for no reason at all. That happened to a friend of mine.
3. I hate the d*mn Metro shell. Just give me the classical interface. I hate how you guys removed certain APIs that would allow you to use a 3rd party shell. Classical Shell could be installed on the preview, but not on the real version.
4. It is more CPU heavy and bloated, making it really suck on laptops.
I just wish you would offer 7 at your site. Trust me, you can get more off of XP if you make 7 available. Windows 8 is unwanted mess and much worse than Vista. I don't want Obamacare nor Windows 8. I'd rather slit my wrists than use Windows 8 (and no, I am not the suicidal type). I am not a Linux fan, but if I had to use Linux or Windows 8, I'd have to go with Linux.
As for the "protection" racket the user below me mentions, I have an idea to get around that, but I won't mention it here.
I read the following in the TheRegister web site that the British NHS was going to pay Microsoft for extended XP support.
"Protection at a price to GB taxpayer"
"Only 1 million PCs to worry about... and that's JUST the NHS"
"Fees for this special protection start at $200 per desktop for the first year, going up to $400 in the second and $800 in the third year."
The NHS is the British health service. It is a government run health service for all citizens.
It is an absolute disgrace, Microsoft can behave in this way and charge an extortionate amount of money for extended Windows XP updates. The British health service is always short of money, do we spend money on health care and save people's lives? Or do we hand over precious money to a greedy Microsoft.
---------------->>>>>> Microsoft is a disgrace <<<<<<
I would like to add one other item to the posting I just made.
It is important to understand that in the dawning moments of widespread acceptance of MS' Windows 3.1, 95, 98 and then XP; a lot of innovative changes in the industry were happening. Changes that bought us new and better ways of doing things. Changes that were worth the time and trouble to learn. Changes that produced real and quantifiable benefits.
The move from XP to 8, or 7 to 8, it isn't producing real improvements in productivity or ease of use or anything. It is producing frustration, and cost increases. Windows 8 isn't bringing anything to the table that is worth the time or effort.
Understand, for example, that the move from DOS to Win 3.1 was huge! And the move from 3.1 to 95/98 bought us some new APIs and 3D graphics for the home/entertainment user. And examining the move to XP, the average everyday user gained NTFS and all the benefits of a robust filing system. We also gained widespread adoption of a USB 2.0 implementation that actually worked. These were changes worth learning. These were changes worth upgrade costs.
There are no compelling improvements present with Windows 8. Instead we get an OS that is not compatible with our old stuff, more DRM, a childlike interface, and heavens knows what else..!
To be fair, Win8 does offer a streamlined (and fast) kernel. But its behind the scenes and needs the latest processor.
You know, this thing about asking us to upgrade. It doesn't make sense to my clients and myself. We already have functioning equipment and software. Things are already secure and in conjunction with users well-versed in computer ops, successful social engineering attacks against our systems are at an all-time low. Ok so much for the security aspect of asking us to upgrade. It's a non-issue.
The problem I have is the rate at which these operating systems are changing. Ohh I'm not averse to learning new tech or new ways of doing things. No not at all. I AM averse to having to make hardware changes and replacing all the software we so heavily invested in.
At this point in time our systems are doing what we need them to do, and have capacity for the future. At least 5 years. Perhaps more. There is no need to throw away perfectly functioning systems both at home and in business. And updating to Windows 8 would require us to dispose of a lot of peripherals. Peripherals which are only a few years old. Some are 10 or 15. But most are just a few 2 or 3.
Understand that every time a new OS is released - there is a significant drop off in support for older peripherals. Things that are working in XP and 7 won't work in 8. No further explanation needed.
I worked at Microsoft for a long time, Brandon, and managed to maintain my integrity and dignity. That was of great importance to me, more so than seeking managerial recognition and approval. You've just squandered what little was left of yours. More's the pity.
I hereby take the chance to report a bug.
If your text has a less than character, the text will be cropped after it, as you can see in my other 2 posts while attempting to publish my comment.
(I wish I had $1 for each Microsoft bug.......)
Please remove my 2 other incomplete posts, thank you.
Dear Brandon Leblanc and deaf people in charge of Microsoft,
I've been around computers since the ZX81, and I've been using Microsoft's OSs since MSDOS V.5. Not the oldest IT guy in the world, but old enough to consider myself a Luddite.
Brandon, I know you are being paid to follow these orders and now you are showing your face for this technological and marketing fail of this post of yours, and having to put up with all our backlash.
Nothing personal against you, of course, but over the years I've seen Microsoft getting worse and worse, and out of proportions. Truth be said: A money-eager giant corporation aiming for the monopoly while putting people second place and disguising it up with marketing, public relations, lobbying, smiley salesmen, presentations that are more of a show-off than technical – I attended a Windows XP official presentation, etc.
We can not forget the false promises of functionality, productivity, administrator and user experiences, and security.
We are techy people. Some of us might have a mortgage to pay and swallow down. That's why most of us love/hate Windows. We love it because we got tamed into doing things with one hand on the chin and the other one on the mouse, and new generations are afraid of that cursor flashing thingy called command line (I'm not even mentioning Linux – yet), but we hate it because we realize what has been happening over the decades and most of the times we are crushed by the MS lobbying. Just go into a computer store and try to buy one without an operating system + bloatware.....
Talking about security, to start...
Microsoft has always been the main infection vector. Brandon, if you are not really aware of Microsoft's (dreadful lack of) security history, you can listen do Steve Gibson's Security Now! podcast. He offers the record of almost 10 years now of the History of IT security, and Microsoft has always been the jester. We all laugh in order not to cry.
Of course, all software has potential and effective breaches, and Microsoft being huge and well spread all over the world, makes it an enormous infection vector.
Over the years, Windows XP has become defective by design. Trying to implement... Raw Sockets!? (relief sigh for that having being withdrawn). New security technologies were kept away from it, it's core not always updated to keep up with pace, and Internet Explorer above version 8 is unable to be installed. I.E. 6 is a big vector and now you have been begging for us to abandon it, when not that few companies depend on it for everyday mission critical tasks.
All this to force us to spend more money. On a new computer. Plus an office suite. Plus an anti-virus. Plus an effective, safe and practical backup solution (unlike the one which you have shot yourself on the foot on this article).
Microsoft cannot turn their back and forget that it has a HUGE social responsibility WORLDWIDE by crippling down a defective by design OS in order to create a dead end of fear and real unpatchable insecurity, and then by pulling XP's plug, in a very tough economical era.
Some companies will have no choice – keep XP running and face the risk of all kind of security breaches and exploits – including the theft of business information, or just close doors because a new migration is just unaffordable – we all know how expensive (in all direct and indirect ways) it is for a business to renew all of it's computers.
The world simply cannot afford Microsoft any more, so these old XP machines will still be around for some years, and not few of them connected to the internet, becoming infection vectors and malware spreaders, botnet zombies for spam and DDOS, stealing personal information, and so on.
Companies have been lied for years and years and years about Total Costs of Ownership, supposedly being smaller with Windows then with FLOSS. Everyone on the field knows the time (and therefore money) spent on small/medium companies when you have to reinstall a lot of computers at once... Where is the installation CD? Is it scratched? ____________ (insert swearing) BSOD!!! Where's the damned Windows License Sticker? It's original but... It's not accepted! Call Microsoft support. Install using the original media. Done that. Use the original License key. Not working. Buy a new CD. WHAT!? Pay twice? Buy a new computer with the latest Windows pre-installed? Remove Norton anti-virus? Migrate everything? Backward (in)compatibility? Test and cross fingers? Sorry, it's not working yet, everyone go have lunch. Sorry wife, I'll have to work until almost dawn. Again. No I do NOT have a lover, believe me! Overtime not paid. Again! ...
We all have been through that. On one computer. On several. Blaster, Sasser, Melisa, Code Red, Nimda, Stuxnet, I love you...
So we all know why businesses have not been moving to Windows 8. And neither the absolute majority of people by explicit choice.
And neither am I. Why?
If my laptop does not support virtualization just for a quicker boot and somewhat little more, I'm ok with slower boot times. Please just give me the CHOICE.
If Windows does not support my graphics card, the problem is not from my computer. It's windows'.
If I don't like that button's position/color/appearance/some_other_characteristic, the problem is not from my computer. It's Windows having been not fully configurable.
I don't like that weird ribbon on my Office suite. I don't need it! My previous Office suite just did my work. Learning, training and practicing takes both personal and professional time, frustration and induces productivity loss.
What if my old graphics card does not support 3D acceleration and run that new Desktop Environment? That is not my hardware's fault... I don't need eye candy to draw fancy windows borders to write an email... Can I just have a simple 2D window without having to buy a new computer? Feeding my children SHOULD be my financial priority.
What if I can't get used to the way that new Desktop Environment works? Or if I just don't like it? Can I have another Desktop Environments to use? And even have different ones installed at the same time for different tasks in different work sessions?
What if I find a bug I can fix, or have a great idea that will benefit all the world, can I have access to the source code?
Can I improve a driver, publish it and it's source code for everyone to comment, verify, correct, improve upon, and adopt?
If the Kernel and the OS are bloated and my computer starts clogging up, that's not my computer's fault, that's bad engineering. Can I recompile the Kernel smaller and just strip unused stuff out of the Operating System?
CAN YOU DO ANY OF THESE IN WINDOWS? Specially without violating an EULA that NO ONE HAS EVER READ?
No you can't.
But you can do that with Free License Open Source Software. Operating System and applications. All that for free.
How much does it costs a Windows 8.1 license!? Even Mac OS is free now!
And about the Windows Nashville, Me (just named Me because it's ugly to say merda), Vista, 8 philosophy... Huge argument fights, backlash, bad business image, bad company reputation and failed PR, a CEO's “retirement”, stock price skydiving and more (the list is never ending), just because of a desktop environment!? Even worse, just because a start button/menu/thingy!?!?!? That is offending to your paying customers.
Brandon, you have rightfully requested respectful comments. But all this Microsoft backlash didn't start 15 minutes ago. During all these decades, where has been the respect for your paying customers?
The only term that I can find to describe all this persistent ignoring of expensive-paying customers and push them bad and sometimes even worst things against their will is... Corporate business fascism. The History of Microsoft is public and speaks for itself.
I saw all this death of XP story coming years ago while I was studying for a Win2K3 exam and found a bug. Reporting it to Microsoft? What a nightmare. Even having had paid a *LOT* to Microsoft for a MCSA Certification, I quit trying to report the bug before reaching the right people, instead of simply having my email internally forwarded to them. And when Vista came along I foresaw the future and nodded my head. Kept myself on XP while slowly learning Linux. Got frustrated and returned to Windows. Got even more frustrated and returned back to Linux again. After a couple of years I was feeling at home with Linux and only got back to XP to run Photoshop. Life span around, I mainly quit IT and I am a photographer now. Photoshop runs on Wine, and even faster than on Windows because instead of scratching the HDD, it efficiently uses RAM.
So my 10 years old Pentium 4 is still around. 5 years ago, the original 256MB of RAM were upgraded to 2GB. THIS is an investment, not buying Windows 8.1.
I have made a degree on photography, including editing architecture photography on a Celeron 900MHz net-top with just 1GB of RAM and no swapping. *Veeeery* slowly, but (sigh) doable if not in a hurry. On Windows? Of course not!
I have replaced my noisy 15Kg Win2K3 server with a Raspberry Pi....
Everyone else is going up and expensive on hardware specs, and myself and people like me are going down and cheaper. My next PC will be a $100 CubieTruck. I will not pay for the OS. I might donate, but not pay.
Having been an old farmer, my grandfather got used to his hoe instead of making it adapt to him. The result? He became a hunchback and died a hunchback.
That is related to ERGONOMY. And Microsoft has always become a huge fail regarding that. People are already complaining here on the comments about Windows 8 interaction on large screens and shoulder pain.
Do I want all that for me? Two little letters from us that Microsoft never cared to pay attention: NO!
So all this to say: Windows? NEVER any more. From April on, I will NOT support Microsoft and will NOT maintain other people's Microsoft's systems.
Because I can choose.
I have an XP box I might keep around for the very rare need to use peripherals that do not have drivers for Windows 7 or 8.
But I have been very happy to use Windows 8 and 8.1 on three computers using mouse and keyboard since the week Windows 8 came out. The live tiles and full-screen apps are handy at times. And I can use the desktop for programming, graphics software, and other things. I have a feeling many of the people who complain about Windows 8 have not spent time to configure their start screen for their needs and priorities. The ability to use the desktop background on the start screen was a helpful move to make the transitions less jarring. Thanks for the great work on bringing users up to more current technology and usage patterns.
@ClintFisher - the style guides of which you speak were actually two WOSSA (windows operating system and services architecture) and two Wimdows Architecture devleopers exams. I passed all four of them, but that was 15 years ago. Excellent exams. too bad Microsoft threw all of the material out the window. They were the defacto guides on how to make a good UI interface.
@Brandon - are you ever going to respond with anything other than you are just listening? Listening is useless and you have had two years of,listening alrwayd. Are you going to get off your butt and actually so something with all the feedback you have been given, or is ot just "more listening" that we are in for. Your listening efforts so far appear utterly useless.
Hi again Brandon, I've been thinking about Windows 8.x a lot - unfortunately not because I want to, but because I'm forced to. Let me give you an analogy that might help you understand why Microsoft messed up SO badly with Windows 8:
Microsoft is the middle-aged husband who has a wonderful, attractive, and faithful wife (your long time paying customers). Granted she's aging, but she's never been anything but 100% faithful and has always taken great care of you, touting your virtues to others at every step of the way - and even getting people to see things your way..
Suddenly, new-hotness walks by (the tablet/phone market), and you're smitten. She's not very smart, but she's *hot*. You're in *love* again! Meanwhile, your wife is horrified, heartbroken, and livid, as you completely and recklessly abandon your 20 years of faithful marriage to go chase after the young hottie (and here's the biggest fail:) who isn't interested in you *anyway*. But you *still* chase her, thinking she'll make you feel young and attractive again. Meanwhile, your wife is pissed as hell and is now filing for divorce. New hotness, who is fickle and not into you, flits off to her cute boyfriend (Apple), leaving you with NOTHING. Not your wife, not half your stuff, and certainly not the new-hotness you were lusting after.
Does this make sense?
P.S.. Microsoft used to have a wonderful Style Guide. It was sort of a bible for how to create a good user-interface. I'm curious: Whatever became of the Microsoft Style Guide? Did it get abandoned?
THE FINAL WORD
So my PC/WINDOWS/MSOFFICE diehard wife looks over at me last night and says:
"Wait...I could just go Mac"
Yes dear, you definitely could. For the last two weeks a power supply failure on her Windows7 Dell has thrown her off the Micro$oft cliff. Losing a motherboard and processor with older Windows is essentially a catastrophic event if it leaves you no choice but to go to Win8 and Office 2013. It has taken her 2 days to really be able to articulate how much she hates Office2013. I think you've lost a business customer for good. On my end, I will ride my Win7 system till the wheels fall off (it dual boots to Ubuntu as well and I'm getting quite good with it).
So good luck Brandon, and godspeed. I look forward to the day I live in a house with no Microsoft in it, and that day is coming.
Are you serious? Windows 8 turned me from the biggest Microsoft fan to the biggest Microsoft critic. I'll stay with Windows 7, and for friends and family, I'll tell them to either move to Windows 7, or get a mac. My new mac air is amazing. I need windows for Visual Studio, but the mac has everything non-developers need, and it is easier to teach them than Windows 8.
The new Windows 8 / 8.1 is usefull only for Microsoft toys. The leave Windows XP and Windows 7 is not good idea. In this time the professional working every day with computers have only two ways, stay at older Windows or change platform to MAC or Linux. The Microsoft at actual time degraded workstation OS to toys for young people using only internet as phenomenon for this era. But for professional person or a lot of common people the new Windows is only trouble. Sorry, I can't say any recommendation to start upgrade to Windows 8.
Except the cost I don't mind moving to windows 8.1. Why don't you allow countires like Sri Lanka to offer Windows Starter version directly downloadable and payable via internet using credit card. I am living in the Northern Sri Lanka. Going to capital will cost over 20$ over public transport and 2 days travelling is required. If you could remove the restriction on allowing Windows 8/8.1 starter can only be installed on new pc would be great also please allow us to install on older windows xp machines. Also appreciate if you could create 64bit windows starter version for the developing countries.
I can remember what people said when XP was new. Oh my god, what a failure, Everything is coloured and funky and this just eats up so many resources. What do I need Windows XP for, when Windows 95 and Windows 98 are able to do everything I want...
Its always the same old story :) .
I was never a big fan of Windows. But I am not a fan of other OSses as well. Any OS and any version of any OS has its ups and downs.Windows XP for example was my reason to move to Suse Linux after many years with Windows (Windows XP was horrible in terms of security and leaked like an sieve when it appeared, and Linux was not big fun as a desktop OS back then), Windows Vista showed me that it was a good choice to use Linux and Windows 7 made me come back to Windows as my primary desktop OS of choice. I personally think that Windows (8/8.1) is more or less a paid beta, like Windows ME, Windows Vista and Windows 3.0 (and Windows 95 a) where . I think Windows 9 is going to be the next "good" Windows as the developers will have learned from the experience with 8 and the major changes it introduced.
How about continous integration instead of major releases and maybee charging a small monthly fee instead of the big license fees?
I would strongly suggest people to upgrade to Windows 7 from Windows XP if their PC meets the requirements. If you want a new touch enabled PC then sure you can go with Windows 8.x. Anyway, Windows 8.x reminds me of Windows Vista and Windows ME in 2 different ways. It is like Windows Vista because it introduces a new interface and the public becomes the beta testers for it in my opinion. It is like Windows ME because it appears more geared to consumers than businesses. Perhaps, with Windows 9 that is supposedly due next year that Microsoft will get the new Windows interface right but I would suggest skipping Windows 8.x unless you seriously want it for your new touch based device. The smart choice for businesses is Windows 7 with Office 2010 so they can have support from Microsoft until 2020 for both pieces of software.
i have switched my family and friends from Windows XP. to Linux!
you see posts here saying don't talk bad unless you truly tried it, well i tried Windows 8 when it was beta, didn't like it all too well, but i had it for the full 30 days.
i took the free upgrade that my laptop manufacturer gave me because i bought a new laptop 2 months before 8 came out, it was worse than the beta! i went back to 7 for my schools software, then 8.1 beta came out and i tried it too, it was worse than both 8 beta and 8 upgrade combined! so, in a last attempt to stay on the windows software for my school i tried server 2012 the color scheme was better, but that was it. what i didn't know at the time was that my schools software runs well in crossover, and my other two computers already ran linux and i was obviously done trying with MS. so what could it hurt trying this software on crossover? nothing. because it work great!
this next line will sum up my post darn good!
i went as far as to find a way to get rid of these stupid Windows stickers, you need heat and rubbing alcohol. that way you are not left with that sticky gunk afterwards.
I would migrate all of our current remaining desktop systems off of XP to Windows 7 for a reasonable price. $50 a desktop and Microsoft could show some very good quarterly numbers. I just don't have a business case for my small manufacturer employer to upset the vast majority of employees' core responsibilities. Retraining my end users with no obvious benefit other than to get them back to where they were... nope. However, having everyone at Windows 7 would help me justified new server upgrades.
Leaving XP may be a good idea, but how do I get off Windows 8.1?
The whole thing is awful. I have spent hours trapped when it suddenly couldn't identify the network location. Why can't it just ask me if I'm home/work/public? I really wanted to get to 64 bit, and got a deal on a upgrade version, but I really don't like Windows 8.
I have never used any of the obnoxious whole screen apps other than to look at them once. Maybe they would be useful if I was on a Surface tablet instead of a multi-monitor desktop machine.
Maybe this was part of a secret plan to get people off Windows all together...
THANK YOU MICROSOFT...
I have already started teaching my grandmother and her entire bridge club how to use Linux - I would not subject my worst enemy to windows 8 (or 8.1). Even death row inmates are treated better than Microsoft treated its user base with this latest version. Those of us in the IT industry, especially those of use that support large corporate user groups are having nightmares thinking about moving to 8 or 8.1. As long as I have to teach a COMPLETE new operating system to my 1500+ users, I'm going Linux -- Ubuntu here we come....
I was a victim of Windows ME; my husband was a victim of Vista. Both of us are tech-savvy endusers and our computers run XP. We will not upgrade to Win 8.1, and when we can no longer use XP we will move to machines running Linux or MACs. And you can stick that up your arrogant corporate backsides.
Well... I'm fine with my windows 98 computer, so i won't change for windows 8.
Market forces (lack of adoption), being what they are, will hopefully train Microsoft about the new UX (tiles), security, bloat, and other issues that are important for users. Many like the Tiles UX on gadgets, but not desktops, and especially not on servers.
One would hope that failures (MS Reader, WinCE) when trying to force Windows-only centric devices and after Apple stole their lunch (iPods, iPhone, iPad), Microsoft would have changed. But instead they are falling into the same pattern of failure in a different way.
I am recommending my friends and family to buy macs. I hate Windows 8.1 I hate that I have to go out and buy all new devices since there are no drivers for my devices for windows 8.1. I am sick of the weekly viruses that I get with windows 8.1 and the fact that I now have to go to an app store to download Skype on my computer. Since Micro soft will not listen to what it's customers want I am encouraging everyone I know to boycott all Microsoft products.
On behalf of everyone here, I'm prepared to offer you a deal. If Microsoft brings Windows7 back on to the market, you can...
...bring back that ridiculous talking paperclip. On anything MS wants. OS, Office, Live, MS Server, what the heck -him the copilot on FlightSim if you like. C'mon Brandon, do us a solid. Send this up to Bill and see if he bites.
Seriously, it's not that I hate MS products. I avoided Win7 as long as possible but eventually grew to accept it. I was willing to deal with the new document "Libraries" concept, and it has some improved networking features. The UX didn't change radically and that really does matter.
And for those wishing to throw the term Luddite around, it's really not fair to people who need a function desktop to complete their day to day tasks. Tablets are toys. Aside from some email, a bit of inventory control, point of sale /service rep support (or a few other VERY narrow task sets where the mobility of a tablet is a plus supported by a small subset of apps) the bulk of the real work being done today requires a desktop, keyboard , and mouse...w/o a touch screen.
My mother eventually upgraded to Ubuntu Linux. She has a consistent UX experience, e.g. no ribbon for Office, no tiles. She doesn't miss trojans from consistent IE vulnerabilities. I don't dislike Windows, as I use Win7 in VMWare Fusion on my Mac.
@inteller - Sorry, not a "luddite". I've been certified MCP scone Windows 95 and an MCSE on 3.51. I'm ashamed of Windows 8 and feel it is regressive. We'll agree to disagree, but to call us "luddites" is really uncalled for as most of us on this forum are industry professionals that could probably run rings around you technically.
@Brandon - So, you've listened and are reporting feedback. Is it actually going to make any difference this time? We've been complaining about Windows 8 ever since the early Beta days, and it has been a constant joke at even the TechMentor conferences. Is anything going to change because of this feedback you are listening to or is it just going to be more of the same - where we get completely ignored again? Prove to us you are listening. I dare you. Prove it.
Well Brandon, you certainly brought out the luddites with this post! I've got all of my family migrated over to 8.1 and they love it, and I have more relatives asking me to get them a Surface when they go on sale again. I'm proud to be a member of a progressive family that isn't afraid of technology.
I am a prior MS-MVP (seven years - before I left) and I spent several of those years dealing with issues with Vista, and basically trying to protect people from it. I gave friends and associates the thumbs up when Win 7 came about, but even that caused problems with many peripherals and cards not working due to lack of drivers, the need for extra memory, faster processors, etc. Then came Win 8, and I once again suggested people skip it. While Win 8.1 seems to be an improvement, it still emphasizes touch screen technology.
I'm having a heck of a time telling all the people I know with XP machines to move to 8.1. I don't even use it, and probably won't. Win 7 was, and is, the best current OS available of the last several, and yet, where is the support for it? I've come to the conclusion that until Microsoft is willing to encourage driver support of older printers, scanners, sound cards, MIDI, graphic cards, and other devices I cannot in good conscience direct people to yet another OS which is likely to be abandoned by peripheral makers when the next one comes out. Almost everyone I know (myself included) has invested way too much money on computer hardware that is now worthless thanks to OS changes and pressure from the internet and web. Overall, XP did most things pretty well, and remained relatively functional for all this time. Certainly, it pretty much runs on any computer made since 2000, and while not the fastest or sharpest OS in the world, it still works.
Yeah, I know it isn't as secure as a newer OS, but most people I speak to have come to expect all Microsoft OS's to be insecure and have to be behind anti-virus, anti-malware and a firewall anyway. What I am telling people now is that most anti-virus and anti-malware programs (including MSSE) will remain available for XP for several years to come, and that they should get rid of (if they haven't already done so) I.E. for XP and replace it with a more modern browser which is still supporting XP and still being upgraded, and to get rid of Outlook and Outlook Express and replace it as well with a modern 3rd party product which supports XP, replace Office if they need to with another free product, and then "just be careful".
I think Microsoft made some serious errors in the last numerous years regarding OS upgrades, and I put this firmly on the "retiring" CEOs plate for mishandling it and not understanding the market or how people think. You can only "milk" people for so long before they get irritated and put their foot down. Microsoft pushed this too far, and has lost their goodwill with most of the people I influence, and I don't blame them.
Over the holidays, I retired three home XP machines. I bought my parents a Dell loaded with Windows 7, and built my wife and son desktops, using Windows 7 64-bit Home OEM discs from Amazon. Windows 8 frustrates me every time I try to use it. This is beyond the lack of "Start button" or "Metro/Modern" interface headaches. (Which never should have made its way into Server 2012, but that's another topic.) Basic functions have been removed from the GUI. For example, to simply delete a WiFi connection requires using command line! windows.microsoft.com/.../manage-wireless-network-profiles
Given Windows 9 is already on the horizon, I was unwilling to saddle new machines with a short-timer OS, and then learn its idiosyncrasies just to support a handful of users. We're taking the same approach at work where 5,000 XP machines are being replaced over a period of several years with Windows 7 hardware or Windows 7 VDI.
Please fix the issue of 3D/distorted thumbnail style of image folder in upcoming Windows. Check out this thread for details:
Personally I don't care about it. But I found it to be a major issue for my dad, and it makes perfect sense:
Browsing photo album is one of the top 3 use for him (the other 2 are web browsing and instant messaging), the current 3D thumbnail design is simply unreadable for elder people with their regressed eye sight.
This is the major complaint I get after I've upgraded my dad's PC from XP to 8.1. What's worse, it cannot be fixed by 3rd party solutions.
BTW, to my suprise, he has no complaint about the metro start page (which I love for efficiency), he even likes it for the easy to read/click large tile icons. The change of logic doesn't bother him since he never really understand it anyway.
Dear mr LeBlanc,
Of course for most people it won't be a big of a problem to change towards a new interface. But for my and my wife parents, they are above 80's, they are glad they can work with a XP computer because a lot of thinks now a days aren't possible thru old fashion methodes. They have tried tablets, mobile phones and so on and can't get hold of the idea of touch screens, let alone that everything is in a different place. You are asking them to do the nearly impossible task of learning something new, with their old fingers trying to do the 'new' stuff. It took my mother almost two weeks, because she had been working on an IBM AS/400, to understand that the 'ENTER' key did not destroy the screen but would lead a new line in Word. Note: An 'ENTER' key on AS/400 does guide you towards the next screen.
They have been on a Microsoft sponsor event of learning the new modern interface and they do not get it. How hard they try, most of the times their touch input results in numeros inputs getting the apps all over the place and not where they want to go.
How do you e.g. Microsoft think they could be helped?
Did some quick research; according to Gartner's estimates, as of 1/1/14 there were approximately 1.63 billion Windows pc's in the world. With best estimates that XP seats comprise 30% of that total, that means that there are roughly 500,000,000 still running XP.
If you sincerely want to make progress in dropping that number, and quickly, give us Windows 7 now. That will give us almost 18 months until Windows 9 is projected to RTM. If Windows 9 is solid, you'll see massive migrations. However, if Windows 9 turns out to be Windows 8 with a spritz of perfume on it, all bets are off.
It seems this discussion has not gone unnoticed. Screaming Troll was not how I wanted to be immortalized on the internet, but if it draws attention to how badly Microsoft is serving its user-base, so be it. I haven't said anything I'm ashamed of like, say "pssst hey you, see if you can get your family & friends to put some money into this Win8 thing will ya? Be a pal. If you don't baaaad things might happen..."
I'll throw my hat in the ring... Microsoft, you had your head up Steve Balmer's backside far too long and need an complete enema.... For my customer base I'm doing my part to separate them from XP and 7 as soon as possible, but not to recommend Windows 8 EVER. Since they will have to relearn your POS OS, especially those who use PC's and laptops without the touch screen option, I'm taking all of them to Mac. 10 out of the 10 I've switched over have not looked back... They have Parallels or Boot Camp to handle their continued need to run windows software... giving them the flexibility of both OS's. Since most vendors in the PC market do not offer any other solution for even staying with Windows 7, it makes sense to leave Microsoft behind and move to Mac... At least there you have a progressive OS WITHOUT having to relearn it AGAIN every time there's a new major release. Thanks Microsoft for making my job easier migrating your customers away to a better world without you.
Brandon - It is ironic that you post this blog asking us for help. I say that it is ironic because the product you are recommending doesn't support any migration or upgrade path. Windows 8.1 especially doesn't even allow you to upgrade from Windows 7 and keep your applications let alone Windows XP. How on earth do you expect us to help you upgrade XP users to a new operating system that doesn't support any upgrade path? We can't even take a backup of our previous files and load them into Windows 8 because - SURPRISE - you've removed the Backup/Restore functionality.
You are in essence telling us that we need to approach the people we love and like - and tell them they need to go out and spend money - LOTS of money - on new hardware and a new operating system to get either the same or less functionality than they had before. The Metro applications, regardless of how you feel about the start screen are still to this day, inferior products than what we had in XP desktop. Running a single window application (or trying to juggle it into 2-4 squares) is outrageous for something called "Windows". My friend and family would shoot me if I tried to move them to this mess. They would HATE me.
How about you start helping us? You've killed TechNet and are charging OUTRAGEOUS fees for the Windows 8 product while killing off your most successful Windows 7 option that actually DID allow people to upgrade. Are you KIDDING? Is this a joke? You can't be serious. You need to give us a more reasonable upgrade path that doesn't require new hardware and doesn't require buying a license for a POS OS that is over $100. In addition, we have to re-install all the apps and deal with legacy hardware support that simply won't work? Windows 8 for XP users is a hot mess. There is no two ways about it. You can't even play a DVD anymore by default - what kind of sick twisted joke is this? Now you want our help moving the people we love and care about from something they have used for years successfully - onto something that is heading toward more infamy than Vista? We don't hate our families Brandon, we like them.
I don't see how you can post a serious blog asking technical people for help when you have done your damnedest to make it as hard and as costly as possible to get people off of XP. You cut off our support and even hose over partners, and then you really expect us to help you by shafting our families with outrageous costs just because Microsfot has a bug about ending support way too soon on a product 1/3 of the people in the world still use?
How unconscionable of you.
Newer versions of Windows have removed access to settings, removed functionality and increase time required to manage and troubleshoot. MS still haven't learnt the techniques of making their software compatible, upgradable and resilient. Shortcuts with unfinished work, not following standards and poor decisions lead to more radical changes further down the track. Opening control Panels with elevated rights is now rarely available. Some control panels are separate programs while others seem to be integrated in such a way that prevents flexibility. Windows Server 2012 R2 (built on Win8) has a "Performance Monitor" MMC with no save (settings), open (settings) or help available. My 1988 version of Borland Sprint had save, open and help and now we are going back further than that to a time when settings/files could not be saved ? ARGH!!! MS have not been making my life easier but progressively harder. Before you remove the menu/toolbar/option/panel/utility/etc you better make sure the replacement does everything the old way did plus add more. Separate the GUI from the underlining OS but make sure the GUI can access all settings of the underlying OS. Add a searchable database of the components and settings with descriptions, data type, valid ranges, default, dependencies, side-effects, troubleshooting and links to guides during development. Document the changes and remapping of system changes, name changes and location changes etc. Use these to generate, validate the new GUI menu/dialogs/etc, and to assist migration and documentation in the new version.
I will help my friends, family, colleagues, coworkers, employees and an entire organization get off Windows. As an IT Director and Systems Administrator, I will enforce the use of Linux, open source solutions and Apple on every workstation. And the servers?? well, they're already running on LINUX.
I can't begin to tell you how disappointed I am with Windows 8 and 8.1. The last computer that I bought wasn't available with Windows 7. I thought OK, fine, I'll try the new OS. What a disappointment! I strongly recommend that others DO NOT op for W8/8.1 W8 is only good for consumption, like watching TV. W8 is awkward for me to use. I let my computer install W8.1. That was a pretty big mistake. W8.1 made the main point of consumption tool, Internet Explore, work very poorly. Microsoft support for IE in W8.1 was nonexistent. I eventually did a W8 reinstall. Now my computer keeps offering to reinstall W8.1. I have no idea how to permanently tell it NO thanks, I don't want to suffer through W8.1 again. Reinstalling W8 wiped out most everything on my computer. W8.1 was a big waste of my time. Keep XP until you have a viable replacement. If your considering buying a new computer I would not recommend one with W8 and especially not W8.1.
Edit my previous message to "all has been said BELOW". Thanks, Paul Soundman
Written from a 13 year old XP system! (never reloaded, 8-10hr days). I was loaded for bear but all has been said above. We will never leave XP....!!! 5 systems in use. If Bill needs more bucks, sell support contracts. You got it right so don't become Detroit and bend it into a new shape every year. The VW still looks cool and works. Give the kids their phone/tablet OS and bring out XP MKII, III etc. It fits with our Toughbooks w touchscreens. Tablets do make good wedges for table levelers and seats for 5 gallon buckets! .............. Paul the Soundman!
You know, I simply cannot support Microsoft with my money or recommendations anymore. First, I am a seasoned computer user and trained technician. Even so, I find Win 8 daunting and clumsy to use, something that never crossed my mind when using Win XP. How Microsoft can claim to use human factors engineering to develop their products, but continually produce software that requires greater and greater cognitive resources to navigate (e.g. the Ribbon Bar (the menu bar spread horizontally and four times the original size), a Start Menu spread out over and entire monitor instead of one small corner, etc.) is beyond me. I can find no justification for following Microsoft down the rabbit hole into a Wonderland that makes no sense in its structure or organization.
I was thinking about this a little bit. Mostly about the failure of Windows 8/8.1 and the backlash you are getting here for asking people to help you switch Windows XP users over to that newer OS. While I was thinking, I had an interesting idea.
If people love Windows XP so much, then you guys already have a product you know you can sell. Take Windows XP and update it to be more secure, maybe have some newer hardware support, and of course make it so that you can give it extended support. Obviously you will need to keep the basic Windows XP UI and features, and you will need to make sure that it still runs on all of the same old computers that Windows XP runs on. Then just box it up and sell it as an upgrade for Windows XP for $60 or something like that (I doubt people would accept it if you charge more for it than that, but you could require a valid Windows XP installation to use the upgrade and start selling Windows XP licenses again for those who need a valid Windows XP install or product code for the new XP upgrade, which might just make a lot of people happy).
You could call it "Windows XP: Extended Support", or something like that.
Brandon, I am doing my best to keep my comments professional in every respect. I am very proficient in the use of the English language, and I am capable of being as delicate, tactful, and circumspect as necessary. However, one of the things I learned in my IT career is that sometimes, in trying to be as tactful as possible, the message is lost. I want to make sure my message is not lost. I hope you understand.
I'll add one more piece of information that I did not share on my first post, which only described my personal viewpoint. I am a retired senior director of IT (business/client side) of a global Dow 30 corporation. I fully understand what's involved in changing to a new OS. "Business/client" side meant that I was one of the folks that would have been responsible for selling this enterprise wide OS upgrade to management. I would have been one of the folks trying to justify a multi-million dollar expense that not only would provide zero productivity benefits, but would instead involve loss of productivity, and horrendous training cost. Oh, and then the employee mutiny. Sorry, no.
You've GOT to be kidding!!! I've upgraded friends and family hardware (motherboard/CPU/memory; sometimes hard drive) this last year for $150-$200 and tell them it doesn't make sense to me to pay $100-$189 (NewEgg) for Windows 8 when their XP is still working fine for them... maybe if MS offers W8 upgrade for $30 again. And, now 'Threshold' (Windows 9) is rumored to be shipping next spring... is MS going to be hitting us up for another $100-$189 with that! I'm still perfectly satisfied with MS Office 2002 and tell everyone there's too many perfectly acceptable open source substitutes out there that I'd switch to rather than pay $400 for Microsoft Office. Did your Mother ever read Aesop's Fables to you? There's one Microsoft management should read about the goose and the golden eggs ;-)