New Windows XP data transfer tool and end of support notifications

New Windows XP data transfer tool and end of support notifications

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As the end of support for Windows XP on April 8th nears we’re continuing to focus on ensuring customers are aware of the deadline and helping them to migrate to a modern operating system such as Windows 8.1. Today we have some news on both those fronts.

XPProgress

To help customers on Windows XP prepare to move to a new PC, we are announcing a free transfer tool that will be available beginning this month. We have partnered with Laplink to provide Windows XP users with a free data migration tool called PCmover Express for Windows XP which copies your files and settings from your Windows XP PC to a new device running Windows 7, Windows 8 or Windows 8.1. This tool will copy your files, music, videos, email and user profiles and settings from your old PC to your new device, transferring across your home or work network, and even enables Windows XP users to customize exactly what they want to bring over to their new device.

PCmover Express will be available for download in English starting later this week via WindowsXP.com as well as French, German, Italian, Japanese and Spanish coming later in March and it will be available in Korean, Chinese, Russian and Brazilian Portuguese after that. But if someone doesn’t want to wait for the tool to be released in their local language, they can access Laplink’s tool in other languages as well via Microsoft’s Download Center.

For Windows XP users wanting to transfer applications from their old computer, Laplink is also making available its software that migrates apps called PCmover Professional at a special price - see here for details.

UPDATE 3/11: For commercial (or enterprise) customers, we suggest using the User State Migration Tool.  More information about USMT can be found by clicking here.

On March 8th, 2014, Windows XP customers using the Home or Professional editions who have elected to receive updates via Windows Update will receive an official notification on their desktop screen via Windows Update informing them that support for Windows XP will end on April 8th, 2014.

Notification

The notification will include a link to our Windows XP End of Support website where Windows XP users can find all the information they need on the end of support for Windows XP and what it means and how they can stay protected against security risks and viruses after April 8th. The notification will reoccur on the 8th of every month unless disabled by the user.

For customers unsure of what version of Windows they are using, they can go to AmIRunningXP.com, a website designed to automatically tell if a PC is running on Windows XP or a newer version of Windows like Windows 7, Windows 8, or Windows 8.1. If it detects Windows XP, the website provides guidance on how to upgrade ahead of the April 8th end of support deadline.

UPDATE 3/4: WSUS/SCCM/Windows Intune managed PCs will not see notifications informing them that support for Windows XP will end on April 8th, 2014. Only Windows XP PCs (Windows XP Home and Professional editions) who receive updates via Windows Update will see these notifications.

33 Comments
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  • I plan to reconfigure my PC from XP to 7.  I made the mistake of thinking that PCmover Express for Windows XP was something useful for helping with the reconfiguration.  Unfortunately, I just realized that this product works ONLY if you have 2 PCs, an XP PC that you presumably plan to throw out and a new PC with 7 or 8 on it.  This product is worthless if you are keeping you PC and installing a new OS.  Given the way microsoft has chosen to handle this, I am not surprised, but the contempt they have for the customer is unlikely to prove to be a good business decision in the long run.

  • ninjagranny.   everyone I know running Win8 loves it.  I've yet to find any piece of software that doesn't run in Win8, granted there will be some specialty software that was specifically designed for XP that might have issues.   Everyone has known for many YEARS that XP was end of life.  My company switched to 7 3 years ago.  Windows 8 functions much like Windows 7 so the learning curve will be much easier than switching to Linux or Mac.  And if you switch to Linux or Mac then you must buy new software.

  • Problems with what you suggest

    1. Many people can't or wont upgrade hardware

    2. WIn 8 is disliked by users and the Geeks you are courting alike

    Why would we even consider saying to a customer - well sorry but you have to get a new machine and also buy most of the software you are using again and it looks totally different and works in a new way ( ms option)

    Sorry customer /friend MS have decided to stop supporting Win xp - and within a few weeks of 07/05 if you are connected to internet your data and machine will be taken over/stolen .

    Options we can give end users with xp

    Option 1

    Buy a new machine with win 8 and buy your software again and win8 works and looks totally different from XP or 7

    Option2

    I can buy you a copy of win7 it will all work and i can make it look the same as xp for you .

    Options 3

    Well if you have to buy a new machine you have to consider the fruit based machines even though the kit is expensive the os is cheaper and its less of a learning curve for you than win8.

    Option 4.

    If you have to learn something new there is a free OS that you can have and all the software you use is free also and it works on your old machine .

    Logically which option would you go for ?

    You are  pushing customers to Linux and that damn stupid fruit - at least offer win7 at a decent rate so that people have some options . Where I am win 7 pro is now more expensive than any version of win 8 supported , due to win xp going end of life

    PLEASE MS WAKE UP .

    Dont force people to that fruit .

  • Nephilim - you seem to be fighting the good fight. Unfortunately this corporation DOES NOT CARE.

    Tens of Thousands of ATMs running XP? - MS Does Not Care.

    Tens of Thousands of medical devices running XP? - MS Does Not Care.

    Tens of Thousands of pieces of industrial equipment running XP? - MS Does Not Care.

    Research Equipment? MS Does Not Care.

    Diagnostic Equipment? MS Does Not Care.

    Point-of-Sale Infrastructure? MS Does Not Care.

    And on. And on..

    And all they will do is have paid shills and fan-boys screaming UPGRADE at you until their voices give out or their fingers bleed.

    My equipment will not work . UPGRADE!!

    It'll cost me 5 or 6 figures. UPGRADE!!

    Etc. Etc.

    If it is going to take catastrophic continuity-of-operations endangering levels of events in multiple economic sectors to convince them that real work product is NOT generated on phone OSs' or tablets...SO BE IT.

    Let it happen.

  • GET WITH THE PROGRAM!  Upgrade, get over it! If you didn't plan or prepare to eventually replace or upgrade your equipment, that's poor planning on your part. Its like a car, eventually its more expensive to upkeep than upgrade. Most of these machines that are running XP weren't factored into budgets for replacing, and businesses are trying to cut costs but will cost them more to upkeep an OUTDATED machine. I'm not saying go spend $500-600 on a new one, but maybe if you actually shopped around you'd discover that a decent PC that far surpasses your current one is easily ONLY $300-400! I built a new PC from scratch, recycling my HDD, ODD, and tower for $400 and its amazing! I bought windows 8 during its release for the $40 upgrade knowing eventually I'd have to and also that saved me on my cost too!

    but seriously, all of you who complain about "omg no support", chill, your PC will still function. Just won't be as secure nor run new peripheral devices like a new one. And hey, just cuz an old car or truck runs "perfectly fine" doesn't mean its perfectly fine. Upgrade to something safer, more efficient, more piece of mind, etc, it's worth it. If people weren't so whiney about upgrading, maybe older stuff that wasn't supported will finally be upgraded because now that's where the bulk of business will be.. Ever think of that???

    btw I work in the tech industry. I get a lot of people are still on XP, but if nobody has ever explained the benefits of upgrading than sure, why upgrade? But I'm telling you, you'll be fine, quit being so stubborn about it. It is inevitable :-P

  • I have thousands of dollars worth of legacy software and hardware (plotters, vinyl cutters, digitizer tablets, printers, security dongles) for my business that wont run on windows 7 (even in compatibility mode) much less windows eight. I will not replace a perfectly good working computer or OS. I paid for, and am sticking with XP!

  • Terminating the support of Windows XP and forcing the users to upgrade to Windows 8 has become the issue of "my job or your job (to be lost)".

    Merely receiving the maintenance fees to maintain Windows XP can absolutely not helping Microsoft to sustain. Only selling new OS can. Otherwise should Microsoft fail to "meet the market expectation" their rating will be downgraded, their share price will plummet, they have to cut jobs so as to save cost...etc etc......

    It is neither the computer engineer nor Microsoft is unreasonable to woo the users to abandon the still-running-well Windows XP and forcing themselves to accept the actually user unfriendly Windows 8 (I really think the Microsoft Design and Experience team should say sorry to the customers), but those Wall Street fat cats are.

  • WL1999
    0 Posts

    Some people say Windows XP is 13 years old and so Microsoft is justified in cutting support because people have been receiving 13 years of free updates. This argument is flawed.

    I am a 5th generations Windows XP PC owner. People like have bought 4-5 Windows XP machines over the years. So on average, I have 2 years support per license. I have had to buy the same product over and over again. When I bought a new PC, I was not able to carry over my old Windows XP license to my new PC.  Microsoft has set the rules to favour itself.  People like me have made Microsoft wealthy.  

    There are 428 million Windows XP machines. Is it right to pull support? How many of these people are 2nd, 3rd and 4th generation XP owners?

    Is it fair to ask people to throw away perfectly good PCs?

    How computer peripherals which work under Windows XP, don't working under Windows 7 or 8.  How problems which work under Windows XP, don't work under Windows 7 or 8. Microsoft has broken Windows compatibility.

    Instead of a transfer tool, people would have preferred better compatibility in Windows 7 or 8. Microsoft has done this before back in the day when people were upgrading from Win95-Me to Windows XP. I myself lost a printer and a scanner and other software.

    Is it fair to ask people upgrade to Windows 8, knowing full that it is not popular (I spent an hour trying it and I did not like it!).

  • michael
    0 Posts

    nephilim,

    Regardless of the issues involved with the end of life of XP it is happening and there will be significant risk in keeping it.  I understand your comments but I was just saying we either go to something else or we take the risks.  I still recommend your dentist change or find someone to help isolate his XP systems if he cannot.  Just saying...

  • - The dialog pops to the top but the user can still interact with dialogs ‘underneath’ it.  It should not cause any software installed to "lock up" or from working normally. Users can choose to click "OK" or "Cancel" on the notification or they can work around it / move it and use other visible dialogs, applications and UI.

  • Only one problem, I see, certain games don't work on windows 7 unless you buy a patch from them ( Example: Need for Speed: Hot Pursuit)

  • Any link to the KB available? The KB provided doesn't work at Microsoft.

  • tctprc
    0 Posts

    My company builds dedicated medical devices - we are currently building devices running Windows 8.1 but we have a number of older devices still running XP that cannot be upgraded (due to hardware limitations). We have already started notifying customers - we have advised them to not connect to the internet after Apr 8 due to the security risk. Most of the users do not use their device for that purpose so that is not an issue. However, the majority of the Windows XP devices have automatic updates turned on so this will force the notification through.

    When this dialog "pops up" is it going to be like a typical Windows dialog where it forces all running programs to the background (ie: you can't select anything else except the dialog "OK or "CANCEL")? I ask because our software modifies the startup registry so it always runs in the foreground. If there is an open dialog box on the Windows desktop, it may cause our software to "lockup" since the user won't be able to close the dialog box - if that makes sense?

  • Gisabun
    5 Posts

    To the few that are still complaining about the loss of support [and not related to a business issue], get over it. You had up to 13 years of support. OS X has at most 5. Most Linux distros have less.

  • Gisabun
    5 Posts

    Have a PC that you want to use after April 8th? Set the firewall to block anything to or from the Internet. Remove/disable optical drive(s). Disable USB ports or use software to restrict what can connect [try DeviceLock if on a domain]. Since not connected to the 'net, authorized users [or via network] can manually update AV definitions. Optionally remove PC from network.

  • www.youtube.com/watch

    Windows need to watch this video. Also many places i.e hospital still uses Windows XP. Also there is over 30 million PC's in the world still uses XP. Unsupporting it wont make any difference. Because there's still a market for it, and if only 5 people was using it, that be different. But it's over 30 million.

  • - PCmover Express is compatible with Active Directory and will fully support migrating domain users. If you are on a company network, you’re likely a domain user and will need to have your new PC “joined” to the domain; you’ll also need to have logged into the domain at least once.

    and - the KB # is 2934207. The update is not going to be made available via WSUS so there should not be any impact WSUS/SCCM/Intune managed PCs.

  • Michael, they bought the system as-is. They are still paying it off and will be for years to come. You're being unreasonable. The Dentist isn't a network/computer specialist - he's just a dentist trying to do his dental jobs. You're telling him to install firewalls, uninstalling apps, and modifying an "appliance" - dude, that's way beyond his skills.

    You are completely out of touch with the real world if you don't think a million dollars would cause a small business to fail. He'd gladly pay a small fee for the updates each year, but you're out of touch if you think he'll just start doing regedit, mucking with IP settings, and getting involved in invalidating his services warranty with the equipment manufacturer.

    It's not just him either. Banks, governments, libraries, karate studio's, grocery stores, etc - they are still using XP. They can't afford to buy new things and updating is way beyond their technical ability. Might as well start shutting down all the ATMs while we're at it to.

    You should seriously go around town to your local businesses and see what they are running - welcome to the real world. That's why 25-20% of computers are STILL running XP. It's not like this is some small rogue group of people at one dental office - this is thousands and thousands of dental offices alone.

    You're complete out of touch man.

  • Can you provide an official source link (from Microsoft) about that process?

    Thanks.

  • michael
    0 Posts

    nephilim ,

    May I suggest your dentist try isolating the XP systems to reduce risk by preventing access to the Internet (including external email),  and insuring they are behind a firewall, available with many AV programs; of course AV requires access to the internet or at least someone picking up signature files on a safer system and copying them.  Uninstalling all unnecessary applications and browser plugins, or at least disabling them, will also be important in limiting exposure.  There are also other mediating procedures available just use a search engine to find them but not on an XP system. NOTE: I STRONGLY RECOMEND XP NO LONGER BE USED IN ANY CERCUMSTANCE

    I also suggest the dentist contact his vendors and insist on help.  By the way considering financing and tax advantages I would think a decent dental practice would not fail due to a million dollar expense anyway.  In addition, if they loose patient's private information it would cost much more than a million dollars to recover (take it from me I work in the healthcare field and know this for a fact, IE HIPPA).  I personally would change to a new dentist if I found out may information was being put at risk in this way.

    Michael L. Bell

    Lead Systems Analyst  - Level 3 Support

    Patch Manager/Desktop Security

    PS  If there are patches for XP vulnerabilities on April 8th, the patch release day in April, Microsoft will provide them through Windows Update.  They will also not remove any existing patches from Windows Update.  In addition, many of Microsoft's applications will still be supported after the 8th for XP.  If Microsoft AV is being used they will still support it and other vendors will as well.  

    In case you do not know Office 2003 is also going out of support on April 8th as well.

  • michael
    0 Posts

    nephilim,

    There is an option for continuing to receive new patches for XP* past the deadline …companies must have a premier support contract, plan of migration, a manager from Microsoft, and an extended support contract [for XP specifically?]… (Paraphrased by me from Susan Bradley, Moderator of the Patch Management Mailing List), see below for Microsoft answers**.   I am still reading articles stating some vulnerability patches and not just hot fixes may have to be paid for separately.  Microsoft has always had procedures for taking software out of support and all vendors should be aware of it.  We are already updated to Win 7 (years ago) and have never had a problem with the upgrade---Vista was another issue.  

    My only complaint is the forced "upgrade" to Win 8.1 which is completely different and not compatible with many business apps or environments (do not want to argue this point, it is just based on our experience).  As you may know Win 7 is no longer available on new systems, unless the vendor, overstocked.  However Win 8 and 8.1 can be made to work and look much like Win 7 which looks a lot like XP or is a little more familiar. Try looking into Classic Shell which is "free", http://www.classicshell.net/, or for around $5.00 US there is another app I like called Start8, www.stardock.com/.../start8.

    Michael L. Bell

    Lead Systems Analyst  - Level 3 Support

    Patch Manager/Desktop Security

    * XP has been around since 2001 (out April 8th), Vista since 2007 (out in 2017), and Windows 7 since 2009 (out in 2020).

    **From support.microsoft.com/.../lifepolicy

    ”4. Will Microsoft offer support beyond the Extended Support phase?

    Microsoft understands that local laws, market conditions, and support requirements differ around the world and differ by industry sector. Therefore, Microsoft offers custom support relationships that go beyond the Extended Support phase. These custom support relationships may include assisted support and hotfix support, and may extend beyond 10 years from the date a product becomes generally available. Strategic Microsoft partners may also offer support beyond the Extended Support phase. Customers and partners can contact their account team or their local Microsoft representative for more information.”

    13. How does the Support Lifecycle policy work with Premier support agreements?

    In the Mainstream Support phase, customers receive the same support as they do today with no additional contracts or agreements. In the Extended Support phase, paid assisted support and security update support is provided. An Extended Hotfix Support contract is required to receive the ability to request non-security hotfixes for products in extended support. Premier Support is a prerequisite for Extended Hotfix support enrollment. Customers with existing Premier support contracts can work with their technical account manager (TAM) or with their technical account specialist (TAS) to determine the options that are available for their specific circumstances."

    Note A hotfix is a modification to the commercially available Microsoft product software code to address specific critical problems.

  • Kazzan
    5 Posts

    Hello, do you have information what KB will do that notification? Will be possible for IT staff block this message to end users by GPO or registry key or blocking this KB? Thanks.

  • Kchawla
    0 Posts

    Can this tool migrate AD accounts also?

    IF Yes, is there any documentation available for it?

  • As I mentioned in the other thread, I am not putting anyone that I look after on windows 8. Ive already started a dual boot process with Win XP and Linux Mint. For web stuff using Linux Mint and for software appLICATIONS (hate the word app) leaving XP alone. I think most of my fam/friends will just end up using Mint. Its ok as long as you don't need a lot of software, and you can use a version of Chrome to import all your bookmarks etc. Ill just get rid of Java and all Adobe appLICATIONS on the XP boxes and put some good antivirus on them.

  • yuhong
    5 Posts

    www.zdnet.com/no-xp-support-extension-for-china-7000026947

    Which raises the question of why MS is not doing so.

  • Unfortunately, my employer IS in the process of updating our XP Pro 64-bit engineering workstations and laptops to new machines running Windows 7 and Office 2010.  I despise both for the bloated OS, gamer bling, and the stupid ribbon interface.  M$ Excel in particular is just painful to attempt to use now.  But I've "tweaked" my Win7 machines to run in Windows Classic mode and to kill the UAC and the ribbon interface.  Also, I just gutted my primary home computer, installing a new motherboard, videocard, memory, and upgrading to a 4-core processor and Windows XP Pro 64-bit.  Guess what computer will NEVER be migrated to either Win7 or Win8?

  • Can't disconnect them. Backup, licensing, database, and other support requires some form of connectivity even if it isn't Internet-facing. Still need to have them networked to other machines.

    My friend at the production company reminded me that they never once signed any support agreement with Microsoft or agreed to any Microsoft EULA. They received the machine already setup and configured from the vendor and there is nothing in their contract about the machine support expiring after April 8th. They are in a sticky, sticky situation here. Do they now have to pursue legal action against the vendor?

  • petersf
    0 Posts

    Disconnect the machines from the internet.

  • - I do not believe there is a KB# but checking to see.

    - I think the post is clear in that it indicates the tool is designed to be used to transfer data only from an old XP PC to a new PC.

  • One of my friends works at a manufacturing facility. They have a machine that assists them with production that is running Windows XP that cost them $250,000. They have contacted the vendor and the vendor won't allow them to upgrade it as-is. Instead, they would need to buy a new machine, which now costs $350,000 to do the same job.

    They aren't upgrading.

    My dentist office which I just went to for an appointment not only is still using XP because that's what the dental software runs on, but it also ties into their Xray machine and their crown modeling machine. The cost to replace these machines would be well over $1 million for them.

    They aren't upgrading.

    What do you suggest I tell them? Is there any option at all for them to receive future support or are they just SOL? To upgrade would bankrupt them.

  • emsijay
    0 Posts

    Is there an assigned KB# for this update/pop-up?

  • I'm with nephilim.  If PCmover Pro were included in the price of Windows 8, it would be fine.  Asking for another $30 (and in a 2nd transaction to an unknown 3rd party) is too much more money, hassle, and risk.

  • You forgot to mention that this tool won't allow you to upgrade an existing install, just transfer the data and a few (non-application) settings to a new costly computer. If you want to attempt to move your applications, you will need to pay an additional $30 for the "pro" version. If you do use the Pro tool (which a few people I know have done) a number of applications may still not work correctly afterward so you need to verify the support matrix. You may still need to reinstall the applications and it will be a time consuming process.

    Also, as a complete head-turner, Chinese users will continue to get support for XP beyond April 8th while the US and UK users won't. I guess we're "special"?