Update on the rollout of the new Hotmail

Update on the rollout of the new Hotmail

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The Hotmail rollout continues to go along smoothly and we’re right on track with our release plan, having now upgraded nearly 50 million accounts on several different clusters. Of course, we continue to get comments from many of you who are eager to get access to the new Hotmail, and we’re just as eager to get the new version out to everyone.

I’d like to give a bit more detail about why it takes time to do the rollout. In the last post, I explained that we go slowly at first in order to give our engineers an opportunity to study the operational characteristics of the new software in all the different environments. That’s true of every release. But there is another reason why this particular release can only move so fast.

In order to turn on the new features in Hotmail – features like conversation threads, QuickViews, and Filters – we need to build new indexes in the storage system for your email. These new indexes allow Hotmail to instantly show you mail from your contacts, or show you messages that contain photos, or let you organize your email by conversation.

We are currently running software on the site to create the right indexes for all the mail in your Inbox. That software must read from and write to the many, many hard drives where Hotmail data is stored. And, of course, it can’t get in the way of you accessing your inbox or receiving new emails. At the end of the day, we’re constrained by the “laws of physics” for how fast we can read and write thousands and thousands of hard disk drives!

When the indexing process is complete, we’ll be turning on the new Hotmail for all our users. We’ll continue to keep you posted on the progress right here on Inside Windows Live.

Thanks again for your patience and support – we’re getting very close now, and it’s very exciting.

Mike Schackwitz

42 Comments
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  • WP7Geek
    6 Posts

    I got it last night... trust me, its worth the wait.

    I am loving it

  • Sandii
    1 Posts

    se actualizo el hotmail de mi hermana pero el mio no. ¿Como le hago para que se Actualice?.

  • drtechy
    4 Posts

    Yup we need more updates on this, like what is their goal date to have all accounts updated.

  • WP7Geek
    6 Posts

    I think it is time for MS to give us one more update on the roll out...

    people are getting impatient here :)

  • kcrannie
    31 Posts

    @Antonia Blum:  Thanks.  I'm currently using only the edition of Windows Live Mail that came preinstalled with the purchase of my Windows 7 computer earlier this year.  All other Windows Live Essentials I've uninstalled.  Again, thanks, for replying to my question.

  • @kcrannie - No, you don't have to upgrade to Wave 4 if you are currently using Wave 3 Windows Live Mail client. However, if you decide to install any of the other Wave 4 Windows Live Essentials programs, you will automatically be upgraded to the latest version of Windows Live Mail as well. All of the Essentials programs are interdependent, so you can only have one version at a time on your computer.

  • Steve B
    15 Posts

    I'm patiently waiting for the new Hotmail. =)  In the mean time, I do have a question.  When Hotmail ActiveSync goes live, will it only be for the mobile connections or will we be able to setup Outlook with a Hotmail Exchange account as well?  I only ask because the Outlook Connector.....well....sucks.  It errors out quite frequently even after reinstalling both it and Outlook and doesn't always want to sync material.  Do you guys have this information?

  • madjah
    12 Posts

    Great News! When will Active Exchange Work?? Please update on the completion.

  • It could be any day now! I can hardly wait.

    P.S. Please add the ability to upload folders and subfolders to the "add files" app on SkyDrive!

  • RMR1969
    13 Posts

    Are you guys really upgrading hotmail are you just blowing smoke up everyones a**?  Everyone needs to get rid of hotmail and move to gmail or yahoo.  Microsoft has hyped and said they are upgrading hotmail and I have not seen anything to prove they are.  Just a bunch of bull to keep everyone on the windows os or they have an agenda.

  • Uggh, thought this was going to be out.  Waiting patiently for new mobile syncable calendar and other features.

  • RMR1969
    13 Posts

    UPDATE, UPDATE, UPDATE, UPDATE, UPDATE PLEEEEEEEEEEEEEEEEEEEEEEEESE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • kcrannie
    31 Posts

    @Stephen Hui:  Thanks.  2nd part of my question was,  Do I have to upgrade to Wave 4 or subsequent Waves to continue using Windows Live Mail?

  • kcrannie: You don't need a Hotmail account in order to use Windows Live Mail.

  • kcrannie
    31 Posts

    Forgot to ask,  using the current version of Windows Live Mail client without an Wndows Live Hotmail account, do we necessarily have to upgrade to Wave 4 or subsequent Waves?    All I want is an email client.  Nothing beyond.  I don't necessarily want to have be upgrading to various Wave levels for applications I would never use beyond Windows Live Mail client.

  • kcrannie
    31 Posts

    If one doesn't use or have an Windows Live Hotmail account, will they still be able to use Windows Live Mail client for the choice of their webmail provider (i.e. Googe Mail, Yahoo! Mail, Burntmail, ect).?

  • RMR1969
    13 Posts

    Joyce-Go to the following link mashable.com/.../microsoft-reinvents-hotmail  Also at the rate Hotmail is being rolled out you may never see it this year.  They should have waited to announce the upgrade and made sure they knew what they were doing first.

  • How do you know if you have the updated Hotmail?

  • joel7
    12 Posts

    Any word on if the orange and grey theme from the videos will be created in real life?

  • @sp1der - I'm talking purely from an engineering perspective. EAS is not enabled with the rollout of the Hotmail Website, which is what this blog post is focusing on. EAS is definitely part of our overall story, but it won't be available until late summer. We'll keep readers of this blog updated when we have more news to share on EAS. Thanks Ben

  • dbarbac
    1 Posts

    Hey everyone.  I am so happy that I finally found the exact pinpoint for what I was looking to do here.  I can't tell you how many trial and errors I have gone through and am obviously still on the unfortunate error end but at least now things are looking up.  So I have read a lot that through ActiveSync you will be able to sync with one Exchange Server, and for that you will have to delete your existing data.  Does this mean in order for this to finally work for me that I am going to have to delete everything in my hotmail account?  I am little lost here on this info can someone please help?

  • Ken
    6 Posts

    Look forward to seeing this update.  Thanks

  • I am also eager to use new hotmail as am a fan of hotmail. But I really think that Microsoft must have waited before making any announcement until they were sure that they would be able to carry out the whole upgradation process in a fortnight or so.

    It is very difficult to wait after they create such a hype. It only adds to frustration.

  • sp1der
    35 Posts

    @Ben: here www.windowslivepreview.com/.../new you can find EAS announcement!!!!!

  • sp1der
    35 Posts

    @mike: Yes, for a few days has worked. Then have closed!!!! :-(

  • sp1der
    35 Posts

    @Ben: So why EAS has been advertised here, together with the new Hotmail?

  • Mike
    5 Posts

    Please give us an update on the rollout of Windows LIve ActiveSync.  I read on one page where have got it to work using server m.hotmail.com.  Please give the same kind of details as you ahve for this blog.  Thanks.

  • I will not be creating a hotmail account until:

    1. Your main email login page AUTOMATICALLY leads to an ssl encrypted page E.G (https:// mail.live.com)

    2.  From the moment I signup till the moment I view my inbox and sign out, full ssl encryption will be implemented

    (Broken encrypted ssl pages will not be acceptable, YOU HAVE BEEN WARNED)

    A huge advantage you have over gmail is the fact that you do not need a mobile to signup for an email account, PLEASE do not

    follow in the footsteps of gmail.

    P.s THERE BETTER NOT BE ANY BROKEN SSL ENCRYPTED PAGES and good luck

  • guest
    8 Posts

    hey there, of course everyone of us is looking forward to the new hotmail... but some of you guys seem really desperate... I mean there are more importand things going on in the world, aren't they? cool down and think of something else. really, it's a bit strange, you all can live without hotmail, i tell you ;)

  • @sp1der - The rollout of EAS is not linked to the rollout of the Hotmail website. EAS has its own schedule and will be available late summer.

  • I am sick and tired of waiting for the new roll out. They need to provide us with a schedule of the roll out.

  • drtechy
    4 Posts

    I can't wait for the activesync support! Ever since I got my custom window live address I've been waiting for that.

  • There is group of early adopters,I think you have to give preference to them.

  • sp1der
    35 Posts

    When will be exchange active sync available????

  • ONE QUESTION:

    Is there a Live Essential 2011 for Mac Version available , now or future?

  • at first I thought you guys were releasing the new Hotmail from newer to old accounts but now that I have the new Hotmail on my account that I created on 2009 whereas my 2010 account doesn't have it, I no longer believe this. Can't wait to have it in all my accounts :)

  • jagowar
    5 Posts

    I've been looking forward to it since the announcement.....  hope my inbox gets upgraded soon.  It's hard to sit here knowing there is a better version out there but I can't use it.

  • I want it so bad! Thanks for the update. If I can get Twitter back, more services too, more themes (especially dynamic ones), more storage space on Sync, and way more users of Windows Live then I'll really be rocking! I want to see way more ads out there on TV, radio, and online when this thing hits. Pleeeeassssee?

  • Weiqi
    7 Posts

    Waiting for the new Hotmail too, may it would have been better if the announcement for the new Hotmail had been delayed by a month, so it would have been easier to bear !.  Just my opinion.

  • ericesque
    34 Posts

    Oh, and Mike, thanks for another update.  It helps curb my impatient nature. Even though I primarily use Windows Live Essentials Mail, I still check my account every night-- just in case :)

  • ericesque
    34 Posts

    So for those of you looking for a percentage, roughly 13-14%.  This based on a figure Microsoft provided in June estimating 360 Million Hotmail users.

  • segadc
    6 Posts

    Thanks.  The wait has been tough but I am sure it will be worth the wait. :)