Related Posts
  • Blog Post: New ways we're fighting spam in Hotmail

    Hotmail's fight against spam has certainly come a long way in the last five years. Over the last several years we've made substantial investments in the research and development of sophisticated anti-spam technologies. SmartScreen is the collective name we use for a cloud-based set of technologies and...
  • Blog Post: Fighting the war on spam

    Every e-mail system has spam, and Hotmail is no exception. However, our SmartScreen™ spam-fighting system is one of the most effective in the industry. This post will give you the inside scoop on how we use it to fight the menace that is spam, and what you can do to help. Spam is war Why do people send...
  • Blog Post: Designing tools you’ll use

    Personal upfront investment vs. usage in Hotmail We spend a lot of time studying how people manage their email. We know that people use a variety of tools to find messages, file messages , and navigate through all their mail. But some tools are used more commonly than others. Of course, every tool has...
  • Blog Post: Listening to you on Hotmail

    How we make decisions about new Hotmail features At Hotmail, we feel a strong sense of responsibility to the over 360 million people who use our service each month to provide them a high quality and consistently performing email experience so they can stay productive all day, every day. From a development...
  • Blog Post: A peek behind the scenes at Hotmail

    Hi, my name is Arthur de Haan and I am responsible for Test and System Engineering in Windows Live. To kick things off, I’d like to give you a look behind the scenes at Hotmail, and tell you more about what it takes to build, deploy and run the Windows Live Hotmail service on such a massive global scale...
  • Blog Post: Hotmail respects your inbox

    Your inbox is very personal. It’s your communications, your business, and your archives. The email you send is clearly very personal too – and it should truly be yours. When designing the new Hotmail , we focused on helping people get the clutter out of their inboxes so that they can find...
  • Blog Post: Hotmail gets flags right

    Everyone has their own favorite way of keeping important email close at hand – marking unread, flagging, or filing in a folder. But each system has drawbacks. The new release of Hotmail solves this problem once and for all by making a simple and elegant change to the way flags work. Now, when you...
  • Blog Post: Hotmail tips the scales

    If you take a look through Dick Craddock’s blog post from earlier this year, A short history of Hotmail , or A peek behind the scenes at Hotmail , by Arthur de Haan , you’ll see that Hotmail has experienced enormous growth since it started 15 years ago. Today it delivers a service that is localized to...
  • Blog Post: A short history of Hotmail

    Hi, my name is Dick Craddock and I’m the Group Program Manager for Windows Live Hotmail . “Group Program Manager” is just a fancy way of saying that I manage the team of Program Managers at Hotmail. We have the job of planning each Hotmail release and managing that release from beginning to end. We pick...
  • Blog Post: Spam, phishing, and other annoyances

    This post will give a bit more depth on SmartScreen® and our approach to spam filtering, and on a particularly evil kind of spam called a phishing attack. I'll' also explain why individual e-mail accounts experience different levels of spam, and what you can do to reduce spam in your own account...
  • Blog Post: Email in a world of social networking

    On the Windows Live Hotmail team, we spend a lot of time talking to people about email. It’s one of the ways we figure out what people want, what their pain points are, and what we can build that might delight them. Even though we’re the most widely used email service in the world with over...
  • Blog Post: Turning off vacation replies to fight spam in Hotmail

    We’ve posted quite a bit recently about the work we’re doing to prevent spam on Windows Live ( Just say no to bogus Messenger invitations , Preventing spam and phishing using e-mail authentication , Spam, phishing, and other annoyances , and Fighting the war on spam ). In our fight against spam, we sometimes...