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I know many of you are waiting eagerly for news about the Samsung Focus, LG Quantum, and HTC Surround. As we’ve noted on Where’s my phone update?, these phones are expected to finish update testing in early April.
We're eager to share progress. But these tests are important, and they're just not quite done. I expect to have more to say soon—so please stay tuned.
There were no changes to Where’s my phone update? this week.
Finally, I wanted to draw your attention to a new how-to resource on the Windows Phone website: Update Central. Update Central brings together step-by-step instructions, troubleshooting steps for common errors, and other useful updated-related info. Also, don’t forget about the KB article and new automated Windows Phone Support Tool designed to address the 800705B4 error, which affects some phones trying to install the February update.
Eric Hautala
GM, Customer Experience Engineering
I'd love to know what is taking so long. Haven't had any March update issues with my Focus. This whole thing is really sad. Turning off a lot of my tech minded friends. those are the people you need evangelizing WP7.... not running away from it.
what needs to be tested for a simple update as copy n paste LOL
I'm glad to see "Microsoft Time" lives. We're already into mid-April, and there won't be another update post about the lack of updates until the 20th. Will that still be "early April" like the 20 minutes Windows XP's 5 minutes for "Finalizing Settings" actually takes 10-20 minutes?
Nevermind you haven't gotten your updates, but check our spiffy new help page about the updates you don't have. And trust us when we tell you these tests are important, except our own VP told everyone months ago that we test in-house for AT&T with AT&T's own tools, and other people are running 7008 and 7390 on their unbranded versions of your phones perfectly fine. Pay no attention to the man behind the curtain.
Left hand, meet right hand. Maybe you two should get on the same page.
In 6 months time I've gone from extremely optimistic about this platform, recommending it and defending it daily, to cautiously optimistic, to having lost all faith, telling people to avoid it like the plague. I don't know which is worse at this point: The fact that I have an inferior product and was duped into it by fancy Microsoft press releases that over-promised and under-delivered OR the fact that this platform will probably to be dead, lying alongside the KIN, by the end of the year because no one seems to want to take the initiative and rope it in.
Thank you Eric for the update. I for one LOVE my Samsung Focus (owned it since day one) and I am eagerly awaiting the update - the difference with me and MY tech minded friends is that we have patience. We know the update will come, and I for one want it tested 100% before it hits my phone. Take the time and get it right!
Eric, just thought I'd mention here in Australia it is the 13th April. Early April arguably was sometime last week - and if we cut ATT & you a LOT of slack - with 30 days in the month - we have about 48 hours left before we are past MID April and heading into late April.
And that's just the semantics of the timeline. I reckon Walshie and MS will have a fix for the forced NoDo out before HTC release NoDO - hell he might even get us Mango sooner <sigh>
Geez, I live in Australia and hate ATT - I can't imagine what it must be like being in the US and actually having to deal with them too!
PS - I guess there isn't going to be any real update on this saga from Joe at Mix also.
Sorry HTC release NoDO shd have been ATT - stuffed up my TLA !
@Strider_Auz - Supposedly there's going to be several presentations about WP7 at MIX11 today, including the future of the platform. Here's a link to the full list: wmpoweruser.com/mystery-windows-phone-7-mix-11-sessions-revealed
You'll note, of course, that Joe Belfiore isn't speaking on any of them. Not even the future of the platform one.
---
@Pcenginefx - "Patience" doesn't change the fact that Microsoft A) released an inferior product with features that should have been integrated from the start and B) did so with the promise of frequent and timely updates to bring the phone up to speed with competing platforms. In 6 months, Apple have released how many updates while Microsoft can't even release two MINOR ones without a whole bunch of roadblocks and problems?
Patience might be a virtue but NOT in the tech industry. If you release a product that is behind every other product in the same market space, you have to work rapidly to catch up. If you start out on an even field in the same market space, you have to work hard to keep up. If you don't do either, you get destroyed by your competition and you're forgotten within fiscal quarters. Keep waiting patiently and all you'll get for it will be the next comScore report showing an even bigger drop in market share than the last one.
"There were no changes to Where’s my phone update? this week"
There is no point in having a status page as you are not updating it anyway , Just put a under construction banner, that will do the job
Thank You Microsoft for showing us how good the engineers at APPLE and GOOGLE are.. now i started to think have you guys started the coding yet?..after all this is a feature you guys are good at copy and paste ;p..why jus holding it off.. i wish if apple had this wp7 platform..you guys suck bigtime.. good technology with wrong hands.. fate!
Eric, it is apparent that morale is rapidly deteriorating amongst your core supporters; I hope, I really do, you guys have a plan to recover and restore some of it. Otherwise, do not count on many of us to return with open arms to your future promises. That dropping market share rate of Windows phones...yeah, you guys are working real hard to make that go down faster.
Source: www.eweek.com/.../Windows-Phone-7-Market-Share-Dips-comScore-647185
Serious. Your words are now becoming "too little, too late."
Also, I like the other poster expected there would be timely updates to the platform over the course of this year. It was that assertion that weighed partly in going with Windows Phone. Looking in hindsight I'm really wondering if I should've just went Android.
Lastly, every time you speak you need to seriously convey some *real* relevant and transparent information to us, your first adopters because the more you keep putting generic posts like this the more and more you lose our confidence in the Windows Phone team's ability to turn out a great product.
Thanks Eric for the update, I've always thought that keeping the users informed through the whole wp7 update process was a good thing.
I have to say though the length of time it has taken for the update to come out has been a bit discouraging. I'm in Australia with Optus and they still haven't pushed the update out. If there is no change to the "where's my update" page this week, then that is disappointing. I love the platform but I have to say that the route that Apple took in bypassing the carriers completely is something I look at quite enviously.
That said, keet at it. At least you guys are making sure that the update gets pushed out right. I'd rather that than a rushed job.
It's looking a bit dismal guys.
What looks like Microsoft's 'long-time' users becoming disappointed with this whole 'update' farce. Why? Let me tell you my personal reason...
@Pcenginefx -you say you and your tech minded friends have patience, well may you not have had a WMobile phone at some stage... There was a windows update option on that too, and guess what, there were never any updates that came from the proper source that I could remember. And this is where I had high hopes (maybe too high), expecting MS to get it right, right from the get go as years of development went into this generation of phone.
We also had back in those days the ability to update ourselves with impressive developers bringing us updates of ROMS days apart and quicker when new phones hit the market - keeping everyone with those handsets enthused and those that had a little tech knowledge could easily update their handsets.
I relented. Recently opting to finally buy a WP7 as I was becoming impatient with the delays of seeing updates for this OS. I wanted to try the phone myself as I was initially impressed by the UI, and the minimalistic design. Beautiful.
I also opted to go the way of updating without waiting as I was, and am, fully aware of 'the risks' in updating using a homebrew method. Everything went smoothly, and still does. I don't see a problem.
WP team has to step-up. Seriously. WP7 on it's merits should have two to three times the market share at least than it does now. It is an extremely strong contender. The ongoing support is what is weakening the strength that is WP7.
I have refrained from recommending WP7 to colleagues, family friends aquaintences, becoming an advocate --
And any marketing person will tell you 'word of mouth' can make or break products.
Allow us to be enthusiastic and excited about these 'smartphones'. Let's get on with it already, let's get it sorted!~ PLEASE
Selling a product by making false promises, isn't that illegal?
Can someone from MS please tell me how to return my focus without paying ETF? I have a problem with Bluetooth not to mention market place bugs etc which may or may not have been fixed with the update but I don't have patience to keep waiting forever for one update with almost no new features other than c/p. This was promised early next yr, early Feb, early march, late march. Now forget abt update, lets start deadlines for finishing the testing phase???
So here we are a month after the launch date and nothing. I had the phone since it launched. Now what are you guys trying to fix that is having such difficulties? Do you have to rewrite the whole OS? Is the hardware that ATT uses that slowing you down? All we want to know is what are you actually trying to fix? If we had an idea of what the pain in the ass is that you guys are having a problem with, then i dont see anyone getting mad. All we want is an answer better than not this week but maybe next. And then that week comes and it is Nope not this time maybe next week. Its not just tech that would piss people off if this was happening.
All im saying is that every day or so give a rough estimate on how its being tested. Eg. New build seems pretty solid. sent to att for test. Was replyied with phones freezing, the SD card issues were not resolved. Now sending build 2 of the day. its clunky in some areas, but the phones are working with it but the update makes them unstable.
Thats all we are asking. We need way more insite than just the nope next week. Thanks Ill wait for next week this time and hopefully its different then testing. Why did I even go with a Samsung Focus? Because it was the premier device and so i thought it would have better things then other phones. Hopefully it gets a little more than just the update for copy paste.
Nicely skipping over the rest of the world there, I'm getting fed up with the focus on US markets by Microsoft these days (Bing is an example of this where all new features are US only). Where are your updates on the international market?
Deutsche Telekom are still testing this update and there is no expected completion date given. I used the tool from Chris Walsh to update my Samsung Omnia 7 so please tell Deutsche Telekom that it's working just fine thanks and you can go into "Scheduling" mode or better yet "Delivering Update".
These updates that give no update are getting to the point where they are making the situation worse not better.
@Th1ckNasty fully agree with you, all we want is more information not just a lame excuse not this week
Some of my fellow WP7 users have been more polite than me but frankly the time to be nice past about three months ago. This situation, which is COMPLETELY your making Microsoft, is TOTAL BULL$4!#.
More testing? Please! This update was finished in December . . . nearly five months ago! Are you guys running on geologic time out there in Redmond? Will we see another ice age before NoDo actually ships?
I can’t wait to see what misinformation, half-truths and out-and-out lies get propagated at MIX today. Tell me how wonderful the alleged “Mango” update will be while I can’t access the Marketplace because it crashed AGAIN. Show off how fast the mobile version of IE9 is while my microphone disables itself randomly. Demonstrate the wonders of multitasking while Zune jumbles up artists’ pictures.
The AWESOME new Bing app for iPad says it all. You care more about other platforms than your own. Windows Phone deserves to fail. You have betrayed our trust.
My prediction: AT&T users (more like victims) WILL NOT see any updates this month. Please, prove me wrong Microsoft. Prove me wrong. Nah, who am I kidding? You’re not capable.
<sigh> I feel like such a tool for buying into this platform at this point. Once again it would seem I'm going to get jammed by MS's over-promising and under-delivering. Just tell us that a bunch of corporate BS and Nazi-like control from the carriers is what is really destroying this platform's update process and WP7 for that matter. That's all. We can handle it, frankly we already know this really. I have a Focus on ATT and performed the Zune trick to get NoDo. Running fine. I can actually browse the Marketplace on my phone, w/out crashing, since updating! OMG. I've used C&P too! OMG.
I'm really hoping for some big news from MIX today regarding WP7. I don't want to here about how "super excited" every one is about future features. You guys really need to take that phrase out of your presentations. It's beyond hokey. I want to hear about how this update fiasco is being dealt with NOW and how YOU are going to deliver updates to our phones in the way we were lead to believe it would happen, from MS w/out carrier involvement. If I hear nothing of the sort and all we get is 'super excited' about 'Mango' this and that, 'super excited' IE9 mobile, and 'super excited' about later this yr. Forget it, you've lost me as a customer for good. For the love of kittens! Deliver us some updates! (Oh look, my Win7 machine is done installing 25 UPDATES as I type this.)
Oh great, yet more update news that basically translates to "Status Quo folks. Nothing to see here... move along, move along". The last time i saw a wreck like this it involved a train loaded with over 400 brand new BMWs that derailed and tossed cars into yards and trees for a half mile.
By this point it should be obvious that AT&T (at least) has NO intention of approving updates to WP7. In other words, you need to issue and apology to Paul Thurrott because he was right... carriers CAN block updates. Oh you don't call it blocking, nor do they... they just achieve the same effect by holding updates in an endless loop of testing.
Sadly, having been reading all kinds of nice articles around the web, you may as well go ahead and scrap Mango. By the time you can get that one out the door, most of the functionality is probably going to be available through the homebrew crew and available to the general public. Shrug... pee on your own foot if you must, but we--the people using your phone--expect to see better from you, and deserve better.
I think we're past "early" April, Eric. Perhaps the update this week should have just changed that to "never"?
this is a farce!!!!! Microsoft you are working so hard to become a joke in the mobile space! what the hell is the matter with you? You do realize early april ended about 3 days ago and we are now snuggly in mid-april. Even if i was being generous with your terminology you would only have 2 days left before "early-april" was complete. this testing is not important. stop telling us that. The testing is BS. Remember just a week ago when i wrote you and said thanks for the apology but your apology means nothing without action to back it up. guess you didnt read all of that. EVEN the IE team has realized they have to start pumping out new iterations of their work faster hence IE10 being announced yesterday. Guess y'all think you can update windows phone every 3 years just like its bigger brother? Eric every time you post it is like a slap in the face!!! this platform (Despite being beautiful and having some great concepts) deserves to die the horrible slow death it is going to all becuase of windows phone teams "hard work." i just don't know how to express y'alls utter failure anymore other than "what the hell?"
We are now in mid April, so why still project early April?
@ Eric Hautala - Hey man, please do us a favor, don't ever post here again, ever! I don't care any longer what you have to say. Your credibility and authority is gone... gone with our hopes.
I'm not going to get into the whole where's my update debate. I think you guys are well aware of what a stupid mistake it was to let carriers (like telstra) have any veto or blocking powers on what gets released and when. Apple was lucky enough to be in a position to call all the shots and there's none of this BS on iPhone - users update the o/s when Apple says they can - period.
however...
After looking at your 'Update Central' site - what I'm thoroughly disappointed about is the sudden inability of Microsoft to admit to there being bugs in the initial o/s release - and a completely denial/whitewash of what was fixed in the NoDo update.
For example - there was extreme bugs in Marketplace app - such as causing phone to crash/lockup when browsing through lists of apps - and the inability to update trial products to new versions (as developers we needed to tell users they had to uninstall the app competely to get new versions).
It's great that these problems are finally being fixed (after substantial complaints in the dev forums) - but not having any knowledgebase article or 'we fixed these bugs' list in that NoDo update page - means developers can't direct users to this information and encourage them to update (many developers were actually blamed by users for inability to update apps - resulting in bad reviews/ratings).
It just stinks of a complete lack of 'honesty and transparency' - and a big shift in the way Microsoft normally handles products and updates. In the past users and developers welcomed updates which had 'we fixed bug XXXX' as part of them (you always got my respect and it was always great to know things were being fixed) - and I just don't understand why you guys are going to such great lengths to pretend these bugs never existed.
I for one am extremely disappointed in this new direction - which seems to be nothing more than mis-managing user and developer expectations - and the sort of behaviour I would have normally associated with companies like Apple.
Seriously - whats going on there - are you trying to completely ruin your credibility and respect you've garned over the years from many loyal end users and developers?
Eric, there has to be a Project schedule in front of you that you are updating daily as whatever testing that is going on is failing. Just put out the new date, at this point we expect the slide every week. Just give us a dang date. Is it firmware testing failing? New firmware for enhanced 3g speeds? SD Card updates for the focus?
This is unbelievable!
Reminds me of this"
"The thousand injuries that Fortunato had inflected upon me I had borned as best as I could, but when he ventured upon insult, I vowed revenge" (Quoting from memory)
@Admiral - "Demonstrate the wonders of multitasking while Zune jumbles up artists’ pictures." I have this same issue...just this morning I had a Coltrane disc cover, with a Bob Dylan background....kind of funny.
So you've lied to us again. Thanks, appreciate that. I'm curious what your idea of "early April is". You'd probably just lie about that too.
This is totally unaccepatble and getting a bit comedic. How can the remaning few carriers including mine AT&T still not be ready to release the update.
Is there a chanice that AT&T will at least inform us of why there is such a disconnect and what exactly the reason is they are yet to release the update? It has been long enough of getting the we are still testing it responce now its time for a specific reason. Did they find some showstopping level bug?
I feel we're well past the generic "we're testing, please be patient" messages. Everyone here deserves some concerte information in regards to what's going on. What exactly is the holdup? Thanks!
This is stupid we have been waiting for ever. Stop acting like a little girl and man up. I would be more happy if you just ran over the carriers like apple does! I am sad to say this but I am starting to wish I didn't buy a windows phone.
@Typhoon87 - According to AT&T, all testing is being done by MSFT. This has been told to several people here by AT&T reps who actually took the time to respond, and since MSFT has chosen to ignore all questions on this, I have to believe AT&T.
You know, I got the HTC surround for me and my wife on day one. Love it, even took part in the radio testimonials (they're not finished yet), my phone works, I haven't had a HUGE demand for copy and paste, so I don't feel like I'm missing very much. Couldn't care about custom ring tones, hate them anyway, and would never use them.
I'm happy it's taking this long, it shows Microsoft is making sure it WORKS PROPERLY (Maybe Apple should of done the same thing with their antenna issue...).
Take your time, as long as it works right, I'm happy. Thank for releasing a phone that's actually worth it!!
I jumed from one dead OS (WebOS) to the another one (WM7). Luck Me..............This BS makes me wanna cry..
It's sad. I plan to get a new smartphone to replace my iPhone 3GS this summer. So as a windows programmer, I want to see if WP7 is any good. All I found on internet are complaints. Come on WP team, how did you screw this up?? Don't tell me it's not engineers' fault, nor platform's fault, nor Microsoft fault etc. It's EVERYONE's fault. I still remember news that you guys had a funeral for iPhone. What a joke! What a shame!
I think Elton John best sums up the current Update situation for WP7: http://bit.ly/ev4EaT
FUD - Microsoft implies AT&T is delaying, and AT&T claims Microsoft is delaying.
AT&T customer support says:
"The Windows phone 7 update is waiting for Microsoft to release. Microsoft is still testing it and will release it when they are finished. This is not a delay on AT&T's part it is Microsoft that is working on the release. As soon as it is released we will make it available for our customers. I apologize if you feel we are dragging our feet, we are just waiting for the testing to be completed."
Again - I'd like to know what takes the carrier Deutsche Telekom (Germany) that long. They are still testing the update. This is getting ridiculous - not only for the carrier but for Microsoft, too. If the next update is handled the same way, I might walk away from WP7. But since I do like the OS that much, I'd rather go with debranding my phone.
Do something or tell us something with substance already. I'm tired of those "updates on the update" that don't tell us anything new.
I was excited about the prospect of getting a Sprint Touch Pro 7, but after reading the update horror stories about these updates, I just can't commit myself to the platform yet. You need to get your house in order!
MS doesn't care about us anymore, they are now 100% focused on Nokia phones.
BTW, a month has passed since people started to complain about the 16bit color bug that came with NoDo, but MS doesn't say anything and the manufacturers act as they don't have any idea what we are talking about.
This is truly sad, MS just doesn't care anymore about WP7.
So your update is that there is still no update? Why would you guys develop a phone, promise a certain experience and then do the exact opposite of what was promised. Is this all a big joke? I guess we are the fools here.
@ Happy Buddhaman – Dude, what “Microsoft in Wonderland” country are you living in? I am going to tell you this, although I have the HTC Arrive with the latest update, I am on the side of all WP7 owners (with or without NoDo) because if this update process stays as it is now, I will be screwed up (as everyone else –including you) when Mango is finally released (if that ever happens). You and your wife probably use your phones to just make phone calls –I honestly don’t care, but the vast majority of us have chosen this platform for two main reasons: because we still love and believe in MS products (aka Windows fans) and because we like this innovative and promising platform (its UI is nice). Rest assured that we will continue to ‘bitch’ until MS finally delivers what it was promised and what we all have paid for.
I don't understand why there must be so much collaboration with the network before releasing a software update. Microsoft doesn't have to deal with my IP provider when they issue a update for Windows 7 so why must they deal with AT&T when they issue a update for Windows Phone 7?
And the pathetic joke that is Microsoft, just gets better and better every week. So Eric's latest weekly post is; the testing is "just not quite done" and there is no update to the "Where's my phone update?" page. But,,,,wait for it,,,, wait for it,,,,there is this new fantastic resource page for Windows Phone 7 users called Update Central... Yea!!!!!! So instead of testing the updates for AT&T users, we were busily creating a new webpage for Windows Phone 7 users to stare at and check regularly for no changes. Thanks Microsoft, you guys are really on the ball.
So what you are really trying to do here is deflect the attention away from the fact that there is no update for AT&T users by announcing this other great page for Windows Phone 7 users. Yea Eric, I can see you definitely are a PR guy. But a lot of us can see through your's and Microsoft's PR BS. Nice try though.
And to those of you that posted earlier about how you can't wait for more information coming out at MIX 11 today; Are you being serious? Can you honestly say that you will believe another word that comes out of Microsoft's mouth about Windows Phone 7? I was looking forward to MIX months ago. Now I can't even watch it because listening to these people get up on stage and lie to our faces yet again just angers me. That's all Windows Phone 7 has been from the beginning; empty promises, and outright lies just so that they can try to sell phones.
Seriously, how do you clowns even still have jobs? If I performed my job like this just one time, I would be fired in a heartbeat. Must be nice to be an employee at Microsoft. Mediocrity at it's best.
LOL! This is hillarious and ironic, you mean that the update web page that was supposed to get us updated about your progress with the nodo update can't get updates either. LOL! what a joke, you know, you are not trying very hard at all to make progress in the mobile area. We "The early adopters" are getting screwed with your lack of honesty seriously, first we have problems with the camera settings, we can't send videos via txtmsgs or email despite that this features are present even with feature phones I mean why does an "Smart phone" from 2010 can't send videos via text or email msgs? this is completly ridiculous.
And don't get me started on the lack of APIs like, the camera API, access to Sockets, Access to the phone contacts library, I can go on and on and on with missing features.
Come on MS you know you will lose your fanbase with the latest things you are doing, you are not only hurting your WP7 customers, but also your xbox360 fans. But who are we kidding right? It's not like you are gonna read any of our complains, in fact I'm not surprised at all if you totally ignore all of our complains because it will not be the first time that you've ignore users complains and demands. So cheers for a platform that had a great potential but you totally killed it by your own hand MS, I'm selling my WP7 and going to the Android or IOS Platform they trully deserves my Point of Sales app that I was developing for your paltform but now I will turn it into something else, I was even convincing some of my customers to buy the phone so they could have my newest app for the phone but it's like you don't care right, you'll lose a few more sales from my customers and from me that way we will help MS to kill one of the greatest platforms of all.
I thought getting a WP7 on AT&T was a good idea since they seem to be the only carrier visibly advertising it. Guess I made a mistake and can look forward to two years of being the last to receive any improvements to my device.
"these phones are expected to finish update testing in early April" - Please change this to mid-April, early April ended over the weekend. First half of April != Early April
First, I'd like to say that my Focus is probably my favorite phone of any I've owned or used. But beyond that, I very much DO want my updates. So my question is, how long should I wait for AT&T to drag it's heels in this update process before I turn to another solution, like Chris Walsh, to get what I've paid for and what Microsoft intends for my phone to have?
@BuckeyeTico - I completely agree with you about Eric's credibility being completely nonexistent.
updates from Eric != update
One way Eric could regain SOME credibility is to actually reply to the comments to his posts. Michael Stroh has commented here, many times on Eric's posts, but I have NEVER seen Eric comment at all. I take that as meaning that he doesn't care about us or the job he's (not) doing. Up to this point, the Manager of User Experience isn't managing that user experience very well and should be removed from his position.
If I did my job as effectively as Eric Hautala, I WOULDN'T HAVE A JOB!!! I don't get paid to fail at every turn. If I don't produce top-notch results on schedule, I don't have a job...period.
Right now at work, we're doing a HUGE, two-staged release without issue even though it reworks MUCH of our core business using Microsoft products. Why can't Microsoft do the same for a project that's simply a side gig to their main business. Our two stages though are separated by only 2 days...NOT TWO MONTHS!!!
and you failed again...
you doin your best to drop your market share, great job until now...go on with it so others cant make the mistake by taking a wp7 device instead of android or ios.
You are talking on the c&p update a realy long time...realy long and you are not able to push it out to everyone. Anyone at ms talked about the ssl update?! When will it be released? Next year june? AT&T + Deutsche Telekom customers will receive mango when? 2014? Is this your plan? Big huray for ya
What's funny is that by my count, we now have a half dozen Windows Phone update sources, but no actual update for many phones.
"I expect to have more to say soon—so please stay tuned" - Also I think we were told this last week as well by you Eric...and by AT&T for well over a month now. You guys were starting to get some credibility back with your communication, but it seems that was short lived! I fully expect more smoke and mirrors, and magical things coming down the road at MIX today, but no meat and potatoes.
Had your chance. Already returned my focus and got my money back. Since it's taking this long to push out a minor update and there seems to be no apparent fix for the SD card issue, why should I bother with you M$??
Fail on sonmany levels. And don't try to blame ATT
Another week and still not update from at&t? really? Smh, I'm just gonna support whatever developments the Homebrew community comes up with. I dont care if it prevents official updates, I'm sure they'll have tons of "unofficial" updates which will come out before Microsoft's official updates.
...this is just pathetic!
Update Central is just one of a half dozen Windows Phone update sources for an update which still doesn't exist for many users. That's amusing.
I'm plain fed up with Microsoft. I'm sick and tired of your nonsense responses and sick and tired of Microsoft's incompetence. I've been a Microsoft fan for many years (since 1985), but I will tell you:
"I WILL NOT, AND CAN NOT RECOMMEND WINDOWS PHONE TO ANY OF MY FRIENDS"
You released a buggy product full of missing features, promised fast and frequent updates. So far, Microsoft has lied about getting these releases out, and hasn't even been able to push a single update to it's "Premium" partner.
in the "where's my phone update?" page it says "EXPECTED" in early april. they have to cover their @$$ while they bend us over. seriously, give the Chevron guys everything they need since they seem to be the only ones who know how to an update to us. granted it was flawed but they don't have the right tools. so again, give them what they need so we can get our updates. this is just sad. im sure you are tired of apologizing all the time so stop and give us more information on where we are at in the process.
I too am a very dedicated Windows fan and awaited MS to release an updated phone since the talk of a ZunePhone. I have owned WM products for over 5 years now in sequence starting with the HTC 8125, At&t Tilt, At&t Fuze, Unlocked Acer S200 w/At&t and now the Samsung Focus. As you may notice I mentioned (At&t) which would basically mean that I have had the option to own an iPhone since the beginning and yet have not purchased one. I feel MS has nailed it with designing an OS that is not as cookie cut as other displays or UI's. Giving a consumer a real option of choice other than having a Android and people assume it’s a iPhone, but with Android stepping there marketing game up, iPhones may take that second place. I personally dislike them both. Very much annoyed with all the talk about what each phone can produce or perform when technically WM has done these actions way in the past, just was not as popular as they may seem now. Seems all you have to do now is to copy ones design or ideal and just rename it and market it better than the original, how I feel iPhone did from the jump off. iPhone was just as dull as everything else when it first released. My HTC 8125 was able to copy and paste, sync with my computer via files or music, multi task, accept mp3's, customize the home screen, surf the web, us as a GPS, great quality stereo speakers (still better than some today), organize, email..... I mean I honestly can go on and on, and I am definitely not being bias, these are facts because I will diss WM, MS any time of the day, which technically is what this whole comment is about. All I know is that some things people say that I read about is just bogus when they expect a phone or device to have all these things going for it right off not giving time for a company to work on an ideal. But giving MS all the time in all the devices I have owned up until now, I don't blame the critics for getting at MS because there should not be any secrets. What is it to hide? The blueprint for a hand held device of any sort is basically set in stone now for any old or new manufacture. All you can do now is integrated an ideal for better marketing. I think people now know what they want in a hand held device these days, just look online, you can't miss it. As for MS, you are now just dragging along all your loyal consumers to wonder "What the Hell", me being one of them. I enjoy my Windows Phone 7, Samsung Focus. I think it holds up pretty well but yet I am continuing to check online everyday to see is there any word on updates, something new for it, good news, even bad news, anything. In closing, I'm not like the rest of these bloggers, critics, and speculators. All I'm saying is I understand why MS ignores a lot of the online talk because most of it is crap, people say things that basically do not make any sense. When you still have people crying about copy and paste, and this and that still today then I agree, ignore that... But, their bickering and all day posting becomes more valid and true when you do nothing and everyone knows you have the ability to do it.
P.S., you have no problem advertising Kinetic through and through like that’s something you had thought of before Nintendo 5-6 years ago. Own up to something new and innovated like you have created with the Windows Phone 7, put Kinetic in the phone if you have to, LOL....
I am a diehard Windows Phone user. I have been using windows mobile previous to WP7. One thing that annoys me so much is that bloggers, writers, est., do so much talk about this copy and paste deal like windows never had the feature ever.
First of all the iPhone and Android did not do anything special by adding copy and paste to their phones. iPhone did not have it when it first released back in 2007, yet Windows Mobile 5.0, 6.0, and 6.5 had it and there was no big talk about it then. so, can we please get off this copy and paste deal like it going to resolve the mobile phone universe. As I stated in other comments Microsoft has had the ability to do everything the iPhone and Android can do now, before, they just did not promote it as much as iPhone did once release claiming that they are ahead.
Yes, iPhone was marketed better and became more users friendly but don't talk like iPhone hit the market with those options. However Windows Mobile was not designed with the capabilities of phones today, but it was able to sync with other devices, sync with your PC or Mac, play music, customization of the UI, and launch apps further down the line once WM6.0,6.5 was released. So again get off the copy and paste deal.
Second, what needs to be addressed is how long it is taking for Microsoft to release updates and why in hell did they release it without these features that an older version was able to produce. Honestly I rather wait for the product to be finalized before it gets in the hands of consumers just to catch the waft of what all we read currently. But, okay, they released it, now it’s time to at least satisfy the ones that have been loyal to Microsoft and that is where I think they are digging a bigger hole.
Not only are we awaiting a real update so we can move on from checking our phones and computers all day, it has been documented that the Samsung Focus is the most owned WP7 phone and still counting. I can only assume most new or switched phone platform users have chosen the Samsung Focus and guarantee that the diehard Windows Phone users choose to own the Samsung Focus as well. As for a very slow marketing push for the new Windows Mobile OS (WP7), Microsoft themselves even choose the Samsung Focus which is available only on At&t, who from the start stated that they will be the sole provider of WP7 are not even in the top list of having the update first. Now when I see the commercials I can only get pisst off because they still show the Samsung Focus yet Sprint release of the HTC Arrive comes with the "NO-DO" update installed.
Okay, Okay, sounds a little whinny, but my point is why not show your loyal consumers some love back by at least working with At&t ("your sole provider") so that the update would fall in the hands of those that have awaited you the longest than to reward another carrier whom seem to not be interested in WP7 in the beginning. Now how do you plan to market through At&t claiming a different kind of phone yet Sprint has the real difference in what you first wanted to release back in Nov. 8, 2010. I just don't see that as fair.
Now you have your so called bugs worked out, which is cool, that’s the whole ideal for updates, make people feel that you are providing them something that you also feel can be much better and user friendly. The WP7 UI is groundbreaking in my words because most Smartphone’s did not do anything but copy the groundbreaking UI the iPhone brought to Smartphone’s in 2007. But for iPhone they have pushed that same look and launch style UI since then, which will now bring them to 4 years of never updating their UI then charge $500+ dollars for features that again were possible for WM5.0,6.0,6.5. Yet their app type style broke ground giving developers a way to market their skills in app creation where WM lacked.
Lastly, WP7 will catch up. You can also take that out of your content as well, bogus to even think they want. Currently, WP7 has the best UI Smartphone experience than any Smartphone out there and this will be the battle in the near future, UI vs. UI (soon there will be whack blogs about this as well). But, as for now Microsoft, Steve, whom ever is reading my post, for there not to be a fast paste to at least release the update to first come consumers who stood in line (if any), waited long and longer times for Microsoft to even say they will produce a Smartphone way back when it was supposedly the "Zune Phone", carried a Window Mobile phone prior to WP7, or just didn't like the iPhone or Android but purchased a Windows Phone 7, WHY.
I own the Samsung Focus on At&t and I have yet received any pushed notification on my phone or when connected to Zune. This is annoying, it's not fair, yet I am still being loyal to Microsoft. So why do I comment on this, because I feel there are plenty others that don't reply or comment will at least appreciate that they are not alone.
www.cdbaby.com/cd/g192
www.huslasrepazent.com
It is frustrating to see how slow this update has been. Just flat out ridiculous.
Microsoft has plain lost my trust on this issue.
Eric, Eric. I don't envy you. This whole situation is just comical. Why aren't you people more transparent about what's going on? Throw us a bone here. Talk to us. What you're doing right now? That's not talking to us. You're not telling us anything new, or useful. You're giving canned responses. Contentless updates. Fueling the fires nipping at your toes as you hoist your own crucifix. You're not helping the situation. TALK TO US.
@ nugamaan0047 – So, what’s your point? Too much clothes on and not enough ‘bootie’!
So many good comments here! I'm glad I'm not the only one that's PISSED about this whole IDIOTIC situation. All I can say is Megafail, sorry, Microsoft better have an EPIC mea culpa ready at MIX today. You bastards owe us all an apology.
I thought that this Apple-Droid update process sounded like a good idea when I first bought my phone, but it seems that I should have just gone with another ecosystem because this one sure isn't working for me.
Not only have you, and AT&T lied to us many times, but you continue to offer no explanation.(Mainly looking at AT&T but you're not off the hook.)
I've been recommending WP7 since I got my phone in November, but now I can no longer recommend a phone/ecosystem who cannot only keep to a schedule/deadline, but cannot even evolve fast enough to keep up with competition.
Microsoft hasn't been pushing WP7 as much as I think it should, mainly because you are planning to with the next wave of models.(In my opinion.) I think you had a good thing going for you, but don't expect me to buy into your ecosystem again if you're just going to dish out empty promises and dreams of the 'future' of th platform.
Leave it to MS to mess up a good thing, in little to no time.
Am I being harsh? Yes, because you've had the past mistakes of *other* companies to learn from.(Including yourself.)
I'm boycotting buying anymore games until I have my update, I don't care what game or application comes out.
I've always loved MS products. So I built my job on these products. Working as a consultant, developer, certified trainer and much more - all about great MS products. I even told my friends how good MS is (you don't need another Media Player or Browser, better buy MS Office than using OpenOffice.org and so on).
With buying a WP 7 as soon as it came out (even without contract), my point of view changed slowly after the first days of excitement.
This whole situation and functionality of WP 7 is a big joke. Are you guys really serious about this? Or are you holding back a HUGE update coming soon?
Since I'm earning money with this and I lost lot of trust in MS, I was forced to buy a Mac first to have different opportunities. As a developer I have to learn new things every day and so this is not a problem for me. Just to keep up with what's going on I also bought an iPad. Didn't think I could have a real use for it at the beginning, I now realized that this is a great device and MS has not been able to provide a comparable plattform within a whole year. Since I'm also sick about this update mess, I just sold my HTC an got an iPhone.
So, don't misunderstand me. I've not totally switched to apple! Right now I just need a Phone that simply works! And I'm still using my notebook with Windows 7 every day. I would still love to see MS succeed and kick Google's and Apple's butt. I'm just forced to look for different opportunities since I'm not sure anymore (even with the Nokia-deal) if MS will be able to keep up with the market. I hope you guys will show me some day that I'm wrong!
As usual there is a lot of anger and disappointment here and it is sad to see it but understandable. I really like my Samsung Focus and I like the Windows Phone platform but I find myself very frustrated too. I was so frustrated that I updated with the Chevron updater to get Nodo but I have had several random reboots since then - no loss of data just random reboots and I wish I hadn't felt that I needed to resort to a hack to get what should have already been delivered. It would be nice if there was some real information in any of these pseudo-apologies; "we're having some issues with the x on the y but we expect some resolution in the next week." Sadly, the people who come here to complain and rant are the users who feel the most passionate about the platform and while I think that a lot of the vitriol is a bit out of perspective I understand the disappointment. Dangling the carrot for too long is just not the right approach and this carrot has been dangling for far too long. People want some solid information and Microsoft should try much harder to deliver it. I've been with Windows Mobile a long time and I was really excited about the new WP7 despite it's shortcomings but now I fear that I might defect to another platform if something isn't done very soon. I don't even want to think about Mango even though I was excited at first. You've turned a loyalist into someone with more than a wandering eye toward the other platforms. This change comes about not from the shortcomings of WP7 but in the terrible mishandling of this first update and the misinformation doled out so sparingly.
I feel lied to, in the dark and I am tired of waiting.
First, when you are giving out information please make sure that it is useful, honest and as free of politics as possible.
Second, release the Nodo update to all users.
Third, don't botch the Mango update like this.
Sigh...
@Sugoi.dane -- Exactly. With WP7 Microsoft is 20 steps behind the competition. NoDo pushes them ahead by *maybe* three steps. That means they're still trailing by 17! At that pace of "innovation" they will NEVER catch up. EVER.
Eric--for your own good I would hold off posting these until you have good news to share. It would be funny if it wasn't so sad. And since my phone is updated, but I guess now 'in an unserviceable state' we'll just have to rely on the hacker community to provide what you guys can't seem to do. I really hope the MIX keynote has the right amount of humble, or at about 10:30 PST this board is going to light on fire.
After seeing this, I would never recommend AT&T to anyone.
Looking forward to getting the updates and provide additional functionality for the best phone platform in the universe. I would hate to be forced to give up my phone as I would NEVER have a gagle phone or an iPhoney device. If these were the only two choices, then I would not need a phone at all.
Wow...Mango is pretty cool for something we'll never see.
Yo if the plan is to get us to just buy a new phone with mango installed. I mean all the features they announcing at mix11 are great but they can't announce why at&t can't give ppl their basic updates already.
Blah, blah, blah....future....blah. Yes, "Mango" looks promising and packing some great features. But you need to have these features NOW! Not this Fall and by the time ATT users see it, next yr. Glad to see JoeB basically confirm in a round about way that carriers have you by the balls. I don't see this update process ever getting better with them in the MIX. Ever. Apple will continue to steam roll this platform as long as you continually insist to move so slow on adding features and then only have carriers slow it down even more. Hell, everyone will be bored with the platform by the time "mango" hits. Keep things fresh with frequent updates that add features, fix bugs, and tweak things here and there. Keep your user base involved and engaged. Most of us probably wont make the wait. It's sad really. Good job.
How come a minor WP7 update needs more "important" testing than a major iPhone update? Did you release a defective product? That's really the only explanation that comes to mind, and you guys are not exactly forthcoming on the subject. If you have a better explanation, let us know. Otherwise, we'll have to go with the only theory we can come up with which explains the facts we're seeing.
And of course, equally important, is there going to be as much "important" testing for future updates? If I buy a WP7 phone in, say, 2015, will it still require 3 months of testing for the kind of minor update that Apple releases to everyone in a single month? Do you have a plan for 1) making up the *additional* ground you've lost since you launched, and 2) catching up to the competition *in general* after that?
Thank you, Eric. I appreciate the fact that you at least checked in to show us that we weren't forgotten. I would appreciate in the future if you could provide a little more detail on what some of the pending issues are during the testing process, or even if it was just to provide a percentage of completion. Even though the description may be technical, it would be nice to see at least some progress provided.
Also, in some of the other WM6 phones I've owned in the past, there were ability or channel for the users to assist with the testing of new updated through "leaked" ROMs on website such as xda-developers.com. Perhaps you can establish a relationship with the Chevron team to grant them early access to some of the update, so that many of us on who like to be on the bleeding edge can actually assist Microsoft and the carriers in testing the updates in a real world environment.
What kind stupid testing you guys do that you can't put a simple date on when it will be done? Are you that thick to not understand how thin people's (including me) patience is at this point? Instead of wasting time with update central and such - just give us a date.
As others have said, early april was last week. We are currently in mid-April.
You have successfully engineered customer experience - I regret the day I bought this phone now. I still love using it but I am disappointed that I won't get any fixes for some glaring and obvious bugs in my Samsung focus.
OMG ! Telstra is so lazy to push out update ! boring !
Faster browsing, Cooler apps, Easier to get to apps.................WOW... This is what Microsoft claim as news.. Seems to me that this is in the same context as pre WP7 marketing back in October... Sounds like this is what you should have had going when WP7 was first released to compete against existing phones... Seems that we were issued WP7 Prototype in Nov. 2010... Yet, there is always a up to date prototype in the hands of the announcer...(or is it Really).. Prototype is in the sense of what a item should be design as in its final state, and/or will include bugs fixes or not, some prototypes are closer to the final design than you think. But this is not hardware, this is software, coming for a software GIANT whom had ample experience in software, yet Microsoft have no clue, or explainable knowledge on why its taking so long for ANYONE to test their software on a device. Are they testing your prototype software or your final software?...... REALLY...... Ok, start your own cell carrier service, build a phone to put your software on, and compete with At&t since they want to PAC-Man the whole cell phone industry, I'm sure your pockets are deep enough. LOL... If they have the prototype of the "Mango" being shown off, then I say, since you gave us a prototype of WP7 anyway, can we at least the the prototype of the "Mango" built one as well...We were able to survive this long with the first prototype why not give us this one as well until you get your design to your liking for production. Other than that, have At&t get the "Mango" update first for the Samsung Focus by early May (hate to even say that...lol), having the pre-update, NO-DO update and "Mango" update all in one BAM.... Do that, and I am that you will not have this much negative response from your LOYAL consumers...
SORRY for the typo's in my last post, I'm just as Pisst as everybody is, so a little steam writing helps. If I could only sit at the big round table with Microsoft... But instead they create us this vent blogger to post anger...LOL..Pull those Samsung Focus commercials about how you can do so much with your phone, or include that you can do everything but update it....LOL
Eric, I think you have a different understanding of what early April is than the rest of the world.
I think the rest of the world sees the 13th as mid April.
MS is pointing the finger at AT&T and AT&T is pointing the finger at MS. In the meantime the user is being held hostage, and it does not matter who is at fault MS is taking all the bad press.
Everything you post on this now sounds more and more like corporate spin, and BS excuses.
Give the loyal users who will spread the word a proper explication of the situation and a solid time table.
You are not doing yourself any favors with these posts that says I've got nothing concrete, get back to you later.
You can't go out of the gate setting expectations so high not meet them, and come back with what seems to be the consistent reply from MS so far....'get back to you later'
You could have avoided all of this by simply managing user expectations. Instead all I heard was silence until things got out of hand with the homebrew Chevron work around.
As the GM of Customer Experience you should know more than anyone that a major key to a great customer experience is managing expectations.
Quite frankly you and MS have not done that.
Just saw a video of Joe Belfiore at MIX11 showing some new features that will be delivered in Mango. So excited. So frustrated. Excited, frustrated, excited, frustrated, excited, frustrated, excited, frustrated, excited....
When I hear that Mango will be released in the fall with all these cool features the above is the emotional roller coaster that I go through knowing how much of a mess this update release has been.
"Network World - Microsoft did not realize how different smartphones are from PCs until recent software updates broke new Windows Phone 7 devices that were already in the hands of cell phone users"
WHY do we keep hearing bull from everybody.... Just go ahead and stop, it not worth telling us BS news that you should know already... You really didn't know how different smartphones were to PC's yet you had WM 5, 6, and 6.5 on different manufactured phones (i.e. HTC, ACER) but yet you say you don't know.. Take that "REALLY" slogan of your MS and us it on yourself because with your experience in the Software world since ripping off Mac way back when, LOL, you should have every clue on what the difference is.. But.........If not, if you "REALLY" can't get it, then it would have been nice to figure that out before you get involved and hand out product that you have not researched.....Try "IDK" in your next big post to the world.
@grnbd - As the GM of Customer Experience he needs to realize that the worst thing that Microsoft can do is piss off its most loyal users - the early adoptors. If loyal users are telling Microsoft that they won't recommend the phone to others, then Microsoft has already lost the battle.
The lack of forthrightness on Microsoft's behalf is pissing off customers, regardless who is at fault - AT&T or Microsoft.
I'm going to answer one of Microsoft's own questions appropriately:
"Where do you want to go today?"
Answer:
Back to my iPhone.
So if I "copy" this i should be able to "paste" it here....????????? OKAY, it works, now send out the damn update!!!!!!!!! Your either testing or plotting how you can rip more people off to generate new cash flow, which is it. Hell, let us test it, send your consumers the update package you suppose gave to At&t to test and let us have at it on testing it...Strike that deal with At&t... give up the software your taking so long to test and hand it to your account holder for us to test. If it works, GREAT, if not, then we should be eligible now to have it repaired via Samsung for building a crappy device yet still paid the cost for it. Or, use your Windows Phone Support Tool to fix it... Just let us test the it, things may move faster... What does At&t have to test that we can't do on our own....... REALLY!!!!!!!!!!
@roteague.....YEP, and you can add Samsung in the mix too, somebody is responsible, yet every one of them is still going to the bank with our money.
@yobyeknom - I thought Fall, too, which was bad enough. But the press release from the coverage states that Joe B. said it's on schedule for release "by the end of the year". END OF THE YEAR!
That means Winter 2011 before it's out of Microsoft's hands. It will be on NEW devices by January 2012. Existing devices? We'll probably be waiting until April or May 2012. Essentially, don't expect Mango on an existing device until at least one year from now.
UNACCEPTABLE.
AT&T AND MICROSOFT IS FULL OF *B.S.*
While it is disappointing that there have been delays and bottlenecks in getting some of the new features, we often forget that this is a new device and OS - one that has only been out in the hands of the public for five months! The passion amongst device owners and developers truly shows in the hunger for the upcoming updates. What many are expecting includes features that took years to come to fruition on other devices; yet, they are coming soon, if at a frustratingly staggered rate.
But, what is the value of features like copy-paste and multi-threading, if the device no longer works and all data is lost?
Unfortunately, the Update Central pages have a How-To guide for restoring backups; but it doesn't work!
www.microsoft.com/.../restore-a-backup-to-my-phone.aspx
Other than contacts, there currently is no way to restore your device to its previous state - no configuration settings, no apps, NOTHING! Granted, there may be a backup solution in place; but there is no means to restore a backup!
Again, all of the exciting features that are coming in the "NoDo" and "Mango" updates are welcome; but does anyone see having a true backup solution as having an even higher priority? Would anyone prefer the security in knowing that if anything goes wrong, they can quickly restore everything to a state that is reasonably close to where they had it?
Find out more here:
answers.microsoft.com/.../4d38a00c-917f-497c-96b9-b60e29feb5f0
After having us buy into the sleek and sexy OS and making Windows Phone a part of our every day life, is anything being done to truly "save us from our phones?"
STOP TALKING ABOUT THE "MANGO" UPDATE UNLESS ITS READY FOR US NOW. Seem people rather have an APPLE than an MANGO..........LOL...........All this news today is not doing any good... Once again we are tied to our computers searching info of MS giving real dedicated dates, which is not believable now since you have not commuted to any other dates. The law should now stand for Corporate companies not be able to use phrases like, "Q1, Q2, Early, Late, or Mid... They can get away with those phrases giving them room for failure. Which that is ok, until your using it just to string people alone to purchase your product. More Corporate Laws on Contracts, and release dates. Until then, I will be notifying At&t that my bill payment should show up sometime Q3, or Early Sept....LOL
@technoloG...Great point, and a definite need, agree that it should be more priority than everything else. The thing is, we have been fooled, bamboozled, sucka punched, right to the point where we have given 200+ dollars out, signed new contracts, and still have crappy service alone with a semi-buggie product software. But again, MS, At&t and phone manufactures still sitting lovely buying boats and taking trips, not concerning the promises made out. If Chevron is that bad to the point where it will damage your phone for future, why not revamp it and fix it so it can, isn't they on your team as well. Why put something out that works, then come back and say it don't and give everyone the scare tactic that they may not be able to update their phone... MS worked real fast to stop that from happening, all type of blogs and things saying NOT TO UPDATE WITH CHEVRON, but when MS supposely released that first update, they went into quite mode for a while, while people phone was actually bricking. Don't sound right, if they not getting paid somehow then they want budge. Bypass the At&t bull with the same firmware as Chevron, should speed things up.. Get the registries right so it all works out... No Brainard..... REALLY!!!!!!!!!!!
@nugamaan0047 - Microsoft already has a tool that can push the updates to our phones without carrier involvement. It's called Zune. They just WON'T do it. Talk about a bunch of morons just wanting our money without commitment to their products.
@Michael Ball...............Cool, and that is correct, so it has to be in the clause of their contract with At&t, for them not to do it, or not allowed until testing... Again, anything to gain profit, which works, but only for a amount of time, and they time is running out. All iphone has to do is steal WP7 UI, and then its over for everybody....LOL... Force "Mango" right now, enuff already... The 2 updates are not enuff to please... We will again be in the hands of both companies thinking Mango is going to be a Big Hit.... They can Hire a good temporary developer Team to solely be for this update mess pushing everything at once in one BAM,... How hard is that, they already have out money, spend it to benefit your consumers, not your Big Boat, Im sure you have enuff cash to buy all our phone back...LOL...
Eric "Samsung Focus, LG Quantum, and HTC Surround"... what about Mozart? Oh yes, not sold in the US, so not important, right?
Pathetic. Just as your entire platform is becoming. You can announce as many improvements and updates as you want - until they ship, it's vapourware.
We now get confirmation from AT&T that YOU are sitting on the updates. I don't think it's a far stretch to say you're sitting on the Telstra and Optus updates as well.
Do you even do any work?
The Phandroids and the Apple nuts were right. WP7 is a joke.
Any lawyers posting on here? Can we file a class-acting suit? LOL! EFFING RIDICULOUS!
If it's still expected in early April , I'm expecting a blog post on Friday telling us that the AT&T branded phone have completed testing. Let's hope so.
In the end, the problem is Microsoft's because they didn't build enough testing time into their schedule before officially "releasing" NoDo three weeks ago. As a result, they created a PR disaster.
It has been three weeks from the "release" and counting...
Lo escribí en una pasada ocasión y hoy vuelvo a escribirlo, tengo un Windows Phone -especificamente Samsung Focus- y es la primera pero también la última vez que adquiero (trash cash) un telefono de windows, Esto es una falta de respeto a aquellos -me incluyo- q confiamos en el sistema operativo "Windows Phone". No way!!!!
on a late 2015 news headlines.. Jobs revealed new iPhone 10..nokia ditched microsoft and signed partnership with andriod..executive again apologized to customer for their promised 2010 nodo update and in his 100th blog post for the same god damn issue he urged customer to be patient and noted that microsoft is day and night copy and pasting for the past 5 years..the redmond giant has recruited 1billion people to CUT and PASTE cautiously.. every employee is given physical training to test under snow..sun..ocean.moon.. the CEO is optimistic to roll out the Nodo by end of 2020 to the only one existing phone out there in the market. no doubt it none other that the one in his pocket.
Microsoft, ATT sucks! Buy Sprint and sell nokia phone 7 devices on your own network! Hell with ATT garbage