Select a language to translate this page!
Powered by Microsoft® Translator
Hi everybody. Given all the recent speculation around the timing of our Mango update, I wanted to bring you up to speed on what to expect next.
For months, we and dozens of our partner companies have been laying the groundwork for the Windows Phone 7.5 update—and making solid progress. As a result, we now expect to start rolling it out in the next week or two. At that time, we’ll also refresh the Where’s My Phone Update? table to reflect the worldwide rollout status.
This also seems like a good time to caution against installing unofficial or leaked copies of Windows Phone software.
During the official Windows Phone 7.5 update process, every Windows Phone will also receive software from the handset manufacturer. This matched and paired firmware has been painstakingly tuned so your phone—and apps—work with all the new features of Windows Phone 7.5. Since your phone requires the proper firmware to function as designed, my advice is simple: steer clear of bootleg updates and homebrew tools.
By the way, in case you missed it, we recently released new versions of both the Windows Phone 7 Connector for Mac and the Zune software for PCs, which you’ll need to update your phone. If you haven’t already, I encourage you to install it. I think you’ll like the update-related improvements, which speed up the overall update process and give you more control over backups. A small favor: When you update to Zune 4.8, you’ll be asked to participate in improving the update process. Please consider doing so.
I know you’re eager to get your hands on the next release of Windows Phone—and everyone involved with Windows Phone is equally excited and eager to deliver it to you. Please hang on—we’re almost there.
Eric Hautala
General Manager, Customer Experience Engineering
Eric, quick question: when you say "rolling it out in the next week or two," do you mean that carriers will have completed testing and Microsoft will begin pushing Mango to our phones? Or will this rollout follow the previous cycle of carrier testing, then 10-day hold, followed by actual update delivery?
@DreilingStL: I heard somewhere, maybe it was the podcast, that this time it won't take that long to get your update.
I'd prefer it to be next week and not later. ;-)
For those of us running the mango beta, I assume we should restore our backup to get the update from our carriers. Any suggestions on how long to wait before doing this?
What about those people who got the leaked RTM updates? Will it be a smooth update like with NoDo?
Eric, is that Mango on our phones within 2 weeks? Or is the process going to take longer to get to our phones?
If I were Microsoft, or the guy who is the one pushing the "UPDATE NOW" button, I'd be smart and push that button before any iPhone 5 announcement.
It's sad, as a huge Windows Phone fanboy that I am, I have seen several rumors of when WP 7.5 was coming, and all of them got crushed to bits. Windows Phone needs a shock and awe factor, and they missed it. They should have rolled out Mango a long time ago, when it would be least expected, yet most satisfying to those who could look at their Windows Phone in amazement that they were getting an awesome update out of nowhere. Instead, us Windows Phone users are sitting here, left in the dark, with no known date of when we should expect an update. While I'm still anxious and happy for the update, thanks for nothing.
Great news. I have an Omnia7 running the developer build and it is a different phone with Mango on it. Not crashed once. It's great that MS roll this out to everyone avoiding the android levels of fragmentation, but it does feel like a very very slow process (when you consider how many updates are issued for PC OS's all the time with a much wider range of target hardware - i know it's different but you get the point).
There is a danger that as Mango starts to gain ground, the iPhone5 will be announced and take all the mindshare (and probably a lot of markeshare too). I think MS need to be more agressive in pushing updates through carriers and also in getting the core set of Apps developed and available ASAP
@John, I just asked on Twitter and upgrade instructions for those of us running beta will be released when they have them.
Can't wait, please Market WP7.5 harder thatn you did the original release. I's an amazing OS but nobody knows it exists
Could you update this post with a link to the Where's My Update table? Or did I miss it somewhere?
Looking forward to the update and the next gen phones. I'm constantly checking Amazon for the HTC Titan, hoping to find it in pre-order stage for AT&T.
Tomorrow, yesterday, now, soon... What difference does it make now? I had my hopes high a few times. And nothing. And like they suggested, I did steer far away from leaked stuff. But it would be much appreciated if MS finally STOPPED with all the teasing! "Check Mango this, see Mango that, do this with Mango"... I mean, what's the point in making us all drool? We already have Windows Phones. Release it, and THEN start an aggressive marketing towards those who still don't have it! Give us Mango so that we could "brag" in our Android/iOS circle of friends. And yet we didn't get an official date. "Week or two"... What does that mean? Next Monday? October? Why can all the others say a specific date? I HATE Apple but they always have a concrete date when then talk about their software and hardware products! Anyway, peace out! :D
Hi everybody. Thanks for your questions. I’ll have more details to share about the update once it begins in the next week or two. But by “roll out” I mean we’ll be starting the actual delivery process--emphasis on starting.
Eric
It seems like Microsoft has not learned anything since the last update and the horrible experience users had with it. You're not giving any information about when we can expect the update. All you tell us is that you guys will start rolling out the update in a week or two. That doesn't mean anything and the last update has shown us that these words give no information about when users will actually be able to get the update. It's the same thing we had last time and you guys promised everything would be better this time around. I'm sorry, but these words just don't mean anything anymore and I can't believe you're making the same mistakes again.
It seems like the only reason why you posted this entry is that you can say you did so. To make sure you can say you're doing your best to get all available information out there. There is no information in your post, though. There's not even an indication as to when anyone can expect the update. Well, we do know that it won't be anytime soon.
@Cnidarius...Do you have a "concrete date" from Apple on the release of the iPhone5 and iOS5? I don't know of one. All you get is rumors, teasers, etc., pretty much the same coming from Microsoft.
Eric...telling us a "week or two" is nice but for your sake, that "week or two" better not turn into a month or two. If Mango hasn't been released by the time the iPhone5 comes out and you're still saying "a week or two" then I'm probably going back to the iPhone.
As I've stated in previous postings, releasing Mango BEFORE the release of the iPhone5 is a MUST for Microsoft. That means you must have complete cooperation with your carriers and if the rumored release date of Oct 4th for the iPhone is true, then you better hurry up! If you can't accomplish this, Microsoft might as well throw in the white flag!
So with the Mango update in the near future when can those of us that are WinPhone developers expect a final release of the Mango tools for Visual Studio? I finally gave up on the final tools and just installed the beta or rc or whatever is available now but I'd really like to have final tools when I release Mango enabled updates for my apps. (BTW, I'm very much looking forward to Mango and I don't want it released until it's totally ready but I agree with those that complain that the teasing has gone on a bit long. Maybe even worse for us developers since we were seeing demos nearly 6 months ago.)
OMG, you all sound like a bunch of babies. The man gave a time frame so accept it. Its going to be a rolling update so he cant say a specific date. They are dealing with many form factors, not like apple which only has one. The crying on this site really annoying, I'm suprised they just haven't shut it down. In life good things take time, sometimes instant gratification sucks, just ask people who have to deal with Android!
Fantastic news. I can't wait to use all the changes we've been hearing about for months! Thank you so much for the update!
Also, I'm one of those lucky AT&T customers w/ the Samsung Focus 1.3 (which I adore!!). I've still yet to see the last 7392 update. I really hope it won't take the carrier until next year to get mango to us.
@John Bailey, At work, we have been using the Mango Beta for several of our dev phones. We are telling our dev team to turn in their phones 3-5 business days after the 7.5 shows as "Delivering update" so we can update the RTM. We expect it to show up within 5 days after the status is "Delivering update" although a Microsoft confirmation would be nice. We are providing our devs with temp WP7 devices to use until their phones are completely updated. We are hoping the update will show up within 48 hours after we roll back the phones to 7.0. Thats up to Microsoft though. Hope this helps you out if your planning your update.
Hey eric just a couple of questions, will windows phone 7.5 launch in India too? I presently own a HD7 which was never released in India. Also in India there is no bing maps support for hot spots and searches, when will this service be given to India ? :) .I really love wp7 and I hope in future I get more support for India.I only wish Titan and focus s release over here too.
Much more important than actually releasing Mango to carriers is to release Mango an AppHubto: 1st - developers worldwide (which is atm only several countries), 2nd - release Marketplace to more than a handful of countries. - A smartphone is useless without Mraket.
Hello Eric,
I've just noticed that you're responsible for customer experience engineering so, without further ado :
I've downloaded and upgraded the Zune software. The next message I got was regarding my windows live id country miss-match with the location on my local PC. (Windows Live ID is assigned to US, and my real location, stored in my OS, is Poland).
I've tried to change the location in my windows live account page, but failed, I've later read that the only workaround is to setup a new id. WHY ? WHY ON EARTH AM I TO RESIGN FROM USING MY IDENTITY WHICH I HAVE BEEN USING FOR YEARS NOW ???? WHY CAN'T I CHANGE A SIMPLE STUPID SETTING LIKE MY CURRENT LOCATION ? PEOPLE MOVE AROUND FOR CHRIST SAKE. /endrant
Honestly, I'm not the only one struggling with this, and more are probably on their way - if you don't fix this - you may as well expect a major f-up PR-wise.
Regards
@eeezyweezy: I'm not sure you understand what "rolling out" means. It's not a time frame at all. It basically just means no one should expect the update soon. You might be someone who got the Windows Phone after the NoDo-Update was released so it's not a big deal. However, there is no time frame given. No indication as to when users can expect the update. Again: His post does not contain any information about when users will get the update.
@Eric Hautala " I mean we’ll be starting the actual delivery process--emphasis on starting"
Which "stage" on the where's my phone update page are you actually going to be starting on? To people will assume you mean stage 3 but in MS speak, "actual delivery process" includes stage 1 and stage 2.
Also, do you still not have a way for people to (re)flash their phones with the latest update in case their phone is messed up? You need to add a "refresh your phone" feature, like Windows 8, so people can re-flash their phones (firmware included) if they either do something stupid with a third party tool or something weird happens to their phone. People shouldn't have to be worried about getting/not getting an update if they ever did anything that might have messed up their phones, especially since they still can't back up their data whenever they want and restore it to any phone they want.
Just to chime in, the window is closing, if the rumors or true and Apple is premeiring the iphone 5 on Oct 4, then there's not much time.
Eric, you're scaring us with regards to "emphasis on starting." How are you "starting" is the roll out just going to be a few phones. Is AT&T going to take forever again? I've seen a bit of Mango in person at PAX (people who had either installed the dev build on their phone for example.) and it's really cool. So I'm getting anxious.
@mmisztal1980 Your problem is a windows Live problem. Users of other Live services have this issue as well.
iPhone 5 event on October 4 is confirmed. I think Microsoft should start rolling out the Mango update AS SOON AS possible before Apple steals the show.
I bet the update starts rolling out after or on the same day as the new devices are launched which is 4th October.
Hello everyone! Although it surprised me that Eric actually just responded to some of your most recent questions, I am going to be positive this time and patiently wait for Sprint to roll out Mango. By saying this, I don’t mean that you guys are a “bunch of babies” as eeezyweezy irresponsibly just said it, I mean that after the well known NoDo fiasco, I have lowered my expectations and realized that MS will continue to be a “follower” instead of being a “leader” in the smartphone business. And since I am a Windows guy (you may call me a fan if you want to), I will continue to ride this horse until; either, dies or reaches the “promised land”. Make no mistake though, if MS doesn’t significantly improve this time the delivery of Mango, many sailors will finally abandon this ship.
I think you guys need calm down just a little. Based on the evidence that is out there, Microsoft is giving us exactly what we asked for last time. There are reports that the carriers from around the world have already OK'd the update and are waiting for Microsoft to distribute. All this points to microsoft trying to give us an "Apple Like" roll out so when they announce it everyone will get it at the same time. With all of the power that the internet gives us trying to keep a secret and\or build up any type of anticipation is met with such anger. Can you imagine how amazing the Mango reveal would have been if we hadn't seen 100's of leaked screenshots all over the internet? Back to the point. It seems as if they are trying to be more transparent about things than Apple meaning that they still give us information rather than shrouding everything in a veil of secrecy, take the information for what it is. We will have our update in the next 2 weeks. Some of the previous commenters are like kids shaking presents because they don't want to wait until christmas to find out what they got.
I share the doubts other have expressed here as to when we will actually see Mango delivered to our phones. I was one of the unfortunate Samsung Focus users that didn't get to NoDo update until quite late. The lack of information Microsoft provides is really quite disappointing. The is a growing base of WP7 users that LOVE the product and want to evangelize its value.
Help us help you.
More information.
Timely information.
So, for us guys in the Beta, we'll have special instructions available???
Whats happens to who bought an Unlocked AT&T Samsung Focus and is running it in another country (Brazil) with another operator (TIM). Will I still receive an update?? I never received NoDo so far!! What can I expect?
@ mmisztal1980, I have this issue too.. but in another way.. My Live ID is from Brazil, so when I first bought an unlocked AT&T Samsung Focus, Brazil was not available then (but now it is) and so I created an new Live ID with a fake US address.. WHAT A SHAME HAVE TO DO THIS :( - So, now my US Live have a lot of purchased apps and when/if I migrate to my Brazilian Live I will lost a lot of apps because I can't change it to Brazil and of course I prefer in first place to had my previous, first, Brazilian Live ID that I could not use in first place..... So, its all a MESS just because we can't edit our informations...
How will developers be informed about the update, who installed the mango beta version? Will they be informed on the phone over the air as well? or by email from Microsoft? (Just asking, because it was said that the phone has to be restored to no-do to receive the regular mango rtm from the provider) Thanks.
Eric: the logo on the "Where's my phone update?" page needs to be updated - it's still the old green circular logo, rather than the pretty new red one. :)
@jjMustang, the link was in Eric's post. Look at the actual blue-lettered "Where's My Phone Update?". That's the link.
Also, I could swear in several places I saw where Microsoft stated that those with the developer build (Beta 2) would have to restore back to the NoDo backup prior to the rollout of Mango. That was why it was drummed pretty hard that we should have a backup of the backup of the backup. Personally, I love Beta 2 so much that I'm absolutely waiting until the last minute to revert back. Until AT&T actuall says "we are NOW rolling out Mango" I'll just sit tight. I'm way too comfortable with what Mango Beta 2 has brought me to be without it for even 2 wks.
can not wait, I think the delivery could have been a little sooner, but I'll take it
Please roll out the final Mango to developer unlocked phones a bit early so we have a chance to test everything. And I'm going to vacation on September 30, so please release before ;-)
@Hawk, I understand your imperative, but why exactly is it a 'must' that Mango come out before iPhone 5? For example, let's say Mango begins (not completes) rolling out (which, technically, it already has elsewhere in the world) next Friday. Then, let's say the 4 Oct date being touted is the launch of iPhone 5. What exactly does that week get? Is someone actually going to decide to grab a WP7 device over an iPhone? I doubt it. Does it place Apple at any real disadvantage whatsoever? Again, I doubt it. Conversely, what if Mango starts rolling after 4 Oct? Does that really put Microsoft at any disadvantage that it wasn't at before? I can't see how it would. The two are coming out so close together that the slow-roll of Mango will probably be dancing with the delays in shipping iPhone 5 and iPhone 4S devices (if word about production shortages of the iPhone 5 is accurate). So, people will wait for what they want to wait for. I'll bet some of the new phones, with Mango already installed, will be available before the roll out of updates is complete. If someone really IS hot to get a WP7 device with Mango on it they'll order one of those. I just don't see what the case is for insisting Mango be out before iPhone 5. Like it or not, it's going to roll the way it rolls.
You have to remember that normal consumers don't care about this at all. I'm itching to get the full Mango release but my other half (non-techie) will quite happily wait until our Carrier releases it and if it wasn't for me probably wouldn't even be aware an update was coming
@rodrigoratan How come your Samsung focus is not updated? I also bought an samsung focus (v1.3) which I unlock and also I was able to update using Zune and I live here in Qatar.
I'm excited for the mango update!
I can't wait to taste the mango... Good job!!!!!
Thanks Eric! I'm looking forward to the official version of Mango from my carrier.
I hope they don't take too long. But considering what happened with NoDo, I have a feeling that AT&T's update might not hit until November.
Any word on any Fall 2011 updates to Windows Phone Live? You know, like SMS backup?
@ rodrigoratan, a possible solution to your problem would be to transfer your old live id to your new one which should give you all your previous purchases on your new id. Not sure if the regional thing would prevent it working but worth a try.
Oh and, cant wait for Mango!!
Hello Eric, I have been using windows mobile and now I have a HTC mobile wp7.
First I would like to acknowledge the effort that you and the team working on the development of wp7 have done and are doing now with mango. I am really excited with the result, with comments and with the evidence we see in the network.
I also want to encourage you to continue with this wonderful work that keeps us all excited and slopes of the output shaft. I look forward to installing the update on my terminal.
Thank you for your work, lots of encouragement. We try to be patient in waiting.
I am excited to see what Mango can do for me. I am really excited about this release! Now Microsoft needs to go on a media blitz and hit it hard so that everyone else out there who don't follow tech blogs can see how great a product it is!
What's Going on? Ive been away. What happened?
Funny because I just finished posting this on the last blog:
Yeah! Now I know why we don't get responses, from MS employes, about certain types of questions, particularly ones about anything up and coming.
Somebody "Joe Marini" did a bit to much tweeting about a Nokia Device and some of it's features. It kind of makes me feel bad for him that he would have to resign from his job, but MS has a strict policy about disclosing confidential information. They have made their point clear and now I know not to bother Brian, Michael, Andrew, Juliette or any other MS employee with questions about future features or products. They are just as exited as we are so when it's safe for them to tell us I'm sure they will be all over it.
Nevertheless, I'm sure that they still are interested in our feedback, ideas, and opinions so keep on posting!
Eric, now that Mango will have TASK Sync....will the Outlook Connector be updated to handle this from our deskatop Outlook like teh contacts and calendar are.....we are hearing it WONT be updated. That is astounding. Now we will have to keep things in two places and use two apps to sync. Why would the Connector not be updated to handle tasks directly from Outlook desktop. Why hve it if it is not fully functional....?
And Joe B sent me an email stating that USB sync would be coming sometime after Mango....do you have a time frame so we can get away from this cloud kludge.
Thanks
I personally wouldn't care so much about mango if microsoft allowed im plus to support msn messenger. they should allow them to support it until mango is released if they're that picky. The other one by miyowa is awful! Anyway like the others, seeing which one comes first, mango or iphone 5/4s...
Eric, I just checked the "Where's my phone" page and it says that AT&T are only deploying mango for version 1.4 Focus phones? - what if I have a 1.3 focus?. does that mean I am not going to get mango. please tell me its not true. :(
@loribee the " Where’s My Phone Update" page isn't showing Mango yet only Nodo and earlier
@ScubaDogg...I switched from an iPhone to a Samsung Focus mainly because I grew tired of all the Apple secrecy. Everytime a new phone was projected to be released, all you heard was rumors. After what we ALL went through this past Spring, I think most people are skeptical when news come out about possible Mango release dates.
All we asked for was solid release dates from MS and we still get the "in a week or two" projections. Even though MS has done a great job of informing customers about the features coming in Mango(via CNET and other techy websites), in the end, it's still the same secrecy we all get from Apple. It'll come out when it comes out. If Microsoft cannot guarantee a specific release date, then why even say anything at all??? As you can tell, people are tired of hearing "in a week or two".
Starting the rollout of Mango in a "week or two" would be great but what I said earlier is that if that "week or two" turns out to be a "month or two" or even worse, then how does it benefit me to just sit back and wait when a new iPhone is available?
To answer your other question...heck YES MS would be at a disadvantage if they cannot release Mango before the release of the iPhone5. If Microsoft wants to cut into that Apple market share, they need Mango released before the iPhone. Microsoft also needs to start airing commercials NOW. Why MS isn't doing whatever it can to get commercials created and on the air boggles my mind! If the iPhone comes out first, people will have iPhone blinders on.
@davidhayes .. thanks David (chalk it up to another blonde moment) . I was freaking out a little there. thanks for the reply :)
Geez Folks,
Chillax a little over the state of the Mango update! As someone who bought a WP7 handset last year, lived through the debacle of the NoDo update deployment, and blogged extensively on it - I can say that Mango and it's release is shaping up as a COMPLETELY different experience.
* MS advised timings have been FIRMLY aligned by all official sources as FALL US time.
* In Australia we have seen that each major Carrier has PRE-APPROVED the Mango update.
* AT&T (No.1 US Carrier for WP7) has made a PUBLIC service committment on "being amongst the first world-wide cariers" to push Mango out when it launches.
* Widely circulated Mango BETAS have been officially available for ALL HANDESETS for months.
* NEW HANDSET releases in most markets are being mostly closely timed to the official MANGO MS release.
* Once the button is pushes, MS will ALWAYS have a staged roll-out deployment process, increasingly rolling out more servers, carriers and markets so that they can monitor and ensure the quality of update experience is maintained for all customers. This is being responsible and customer-focused. THAT'S why Eric says "starting".
So all the signs point to a SIGNIFICANTLY improved deplotment expereince. MS aren't stupid. They realise that another user experience like NoDo could be near-fatal to their OS. Think how significant it is that they will likely have the majority of major world-wide carriers having pre-approved the update. This was the SINGLE biggest contributing factor (followed closely by OEM partner issues over h/ware & f/ware) in the NoDo mess.
Each week there are new rumours on the net of the actual release da. When these dates come and go with no announcement, people should remember that they are rumours, and not lose sight of the facts above.
I was as critical as any over the NoDo experience - however people should fairly be ready to give credit where credit is due. I think Mango is going to be sweet and satisfying....and let the show begin as Eric has said, in 1-2 weeks !!!
Woot :)
Sheeds.
@Strider_Auz nice post... some clarividity for all trouble anxious people...
to me MS just needs a little more killer publicity in order to bring wp7 to people eyes... And before iphone 5 is a good idea...
@ Eric Hautala
Does anybody know how to add a favorite post to your profile in this blog?
I was tired of waiting for mango so i sold my HD7 a month ago and returned using my windows mobile,during this time i didn't miss my HD7 at all but today,just before reading this i had someone who offered me an unlock Focus for $200 i couldn't refuse such a deal so i dived back in into the windows phone crowd,and hopefully since my device is carrier unlocked i'll be amongst the first rollout =)
Bring it on
I also have to say the focus is a really sweet phone i love it compared to my HD7,but when it comes to the apps,i think HTC did a really great job with their app hub,the Samsung now is just crap
Awesome! Nice to know that we are really close :)
So when is Windows Phone 8 coming out?
is AT&T Supporting WP7 Visual Voicemail?
@ Kenny
Good, I thought you were going to Android. You should sell that Focus and get a Focus S or Titan.
@Hawk - agreed on timing regarding iphone5, but I'm afraid they're going to make it.
Expectations and rumors have a positive aftertaste if you're waiting for the next big thing (iPhone5), not waiting for something that's catching up. Every day without WP7.5 is like a day in smartphone prehistory.
@eeezyweezy Well spoken. We have all badgered MS for even an approximate date and now they've given us one. Stop hatin'! It will be ready in approximately 1-2 weeks. When MS pushes the "go now" button, it rolls out to ... the carriers. In Australia, all three carriers (Vodafone, Optus and finally Telstra) have already announced that they have finished testing, so it should be really quick. If I was a betting man, I'd expect that "really quick" will be different lengths of time for each of them. Even so, with my carrier, I'm expecting 2-3 weeks will see me updated. Ok, I'd rather have it yesterday. I'd rather have had MS say in July that they hoped to release about the start of October. But I'm a software developer and I know that there are things you need to do to release quality software and you're better off releasing it when it is ready. Obviously not before it is ready because buggy is bad but I would have thought after is just as bad. Or would you rather MS had said 15th November is the release date back in June... and deliberately hold it back until then???? I want it as soon as it is done and if they aren't 100% sure when that will be, well that's life.@Eric Hautala, Thanks for the information. Please keep us updated as your plans firm up. Some of us understand and we really do appreciate it.
@Rodney E.
If android is all left as a smartphone OS then i'll just use a house phone and a windows 8 tablet
Yeah i'm looking forward to the focus S or the Titan but i just couldn't let this deal pass my door,its apretty new phone
I'm also waiting for like 2-3months to see what Nokia is up to and the Other still to be announced devices so i'll have more choices
Awesome! I'm not going anywhere, but I almost did sideload it or homebrew it or whatever its called. I'm not buying android, or iphone, or web os (snicker), I'm buying wp, and if you give me more options on sprint I will appreciate it. You're Microsoft you can do anything you want. Give me options. Thanks Eric. those of you that are being aholes, just wait, 2 or so weeks.
@Rob Spencer, you are incorrect. Mango was sent to the carriers, ALL carriers, in July. Microsoft doesn't "roll out" the release to the carriers. The carriers complete their testing, and make any modifications necessary to ensure that all features work correctly on their networks, and make modifications to their own marketplace apps to take advantage of Mango features, and the send everything back to Microsoft. MICROSOFT rolls out (as in DELIVERS) the update to your phone.
Whether or not all carriers are ready now remains to be seen, but the likelihood is that they are, or soon will be. Every indication so far as pointed to Microsoft waiting until all of the carriers and handset makers are ready before initiating the rollout to our phones.
Awesome! Been enjoying NoDo for a while now, but looking forward to the update and the updated apps
@strider_auz: great comment, as always.
He's right that people shouldn't listen to rumors, take stock in them, and then blame the company the rumors are about for them not being true. If you monitor @joebelfiore on twitter, you'll see he was kabashing rumors right and left, but still you guys listened and believed. Hint: the tooth fairy isn't real either, but if he were, he'd be out speading poppycock and trying to get hits to collect ad revenue as well.
I believe as you do that @Eric's post is great, and that further @joebelfiore has made good on his promise. I look forward to seeing that my phone is ready for update in the next few weeks.
What's been going on, oh ye of little faith, is that Micorosoft and the carriers have been working together on testing the update, Microsoft and the device makers have been doing the same, and we're almost done.
This is very much like the ixxx experience, except that Microsoft will do it with many many different phone types, many different carriers, and with a truly unique experience.
Microsoft has learned. They have learned that letting the users follow every behind the scenes step of the update is nothing but confusing and annoying to users, and what they really need is to get everything ready and then press the switch with a simultaneous announcement..
I beleive when Joe said he was fixing the process, he meant it. We'll see in the next few weeks.
If some of you would like to think that rolling out an update is a sprint where the one who gets it out first, like the comments about the Mango updatie NEEDING to be released before the iOS update, we'll see you when you get back from the other O/S's, and we'll welcome you back then.
Windows Phone 7 is still the easiest phone to use, it has a unique way of letting people do what they need to do, very effiiciently with a phone, and not be bothered by the complexities of other options, organizing information, and as I've said before, almost anticipating your needs. Windows Phone 7 has a cloud experience and developer support that is second to none, and the cloud space you get with Windows Phone 7 is 5 times what the other guys offer. The features are the phone allow me to do things i can't do without several different apps on the competing phones. The competitors don't have that built-in, or integrated well. Apps don't talk to apps, and searches don't include music, tags, local. Using the other guy's phone with no apps, I don't ride in my car and recieve and send text messages with my voice,
Windows Phone 7 is getting noticed in the press. We just need the big marketing splash we all know is coming. I hope to see at least 50% the number of Windows Phone 7 spots, that are spot on, as I do the iPhone 5 ads. If I don't, I'm going to be a little dissapointed.
Devs, keep evangelizing the phone, and we will grow, probably slowly,but surely.
Enjoy Windows Phone 7.5 rollout.
-thanks
-e
Maybe I don't feel the urgency to get the official Mango for my Focus. I am running the RTM and haven't had one issue at all, not even on minor bug. Phone works perfectly, even the gps is flawless. Maybe the firmware that will be bundled with the official release might make a difference, but I won't notice it. I can give a huge steaming pile, with flies buzzing around it over iOS 5. Apple is so over-hyped across there whole model line up. Is Lion better than Windows 7, not even close in my opinion. Apple TV never caught on and it still exists. iPhone is simply an average phone hardware wise, and iOS is a lame ass phone operating system. Its basically a home screen full of icons (how creative - my young kids can probably come up with something better looking). My son has the iPhone 4, yawn, I almost fell asleep. I totally 100 percent don't get all the Apple hype. Mango should sell more phones than Apple, but the public has fell victum to brainwashing and bad taste. For example: How is lady gaga popular? I think buying an expensive microphone, eating a huge bowl of chili and farting into it would sound better. I really can't believe people would think iPhone is a threat, because it is such a joke. Sorry, Apple sucks people. And, most of all, I want Windows Phone 7 to succeed because it deserves to. Its interface is original and slick, it operates better as a phone and has better build in integration for social apps etc (with Mango). I had Andriod also, and a dual core Android phone does not run smoother than a Windows phone with a single core processor. Android is crap also. Thanks for listening and I feel better now, and much better in a few weeks.
Thank god although having it out sooner would have been more beneficial. Hopefully you are working on more feature updates for your phone like flash support hopefully.
Great News! Finally something official form MS. was fed up with the rumors! Please Ms don't mess up Mango roll out like NoDo. MS needs everything to be right to compete with Apple.. And please start MARKETING the phone everywhere! People don't even know there's some thing called Windows Phone 7. I am in India and I have a officially carrier unlocked Focus. Its just AWESOME!! I am the only person in my friends circle to boast my WP7. Chk my Facebook. I have so many updates on WP7 on my wall. But people don't even know about WP7. M like a WP ambassador on FB hehe.. Waiting for Mango!!! Boored of Nodo! Need Multitaking NOW!! Need bg apps.!
look at the below link from one of India's top finance sites . Would like to see a Windows app on it as well . I think the key to success of the windows phone will depend on availabilty of local apps in each country . else we will be left with a very slick ui windows phone mango with no apps on it .
www.moneycontrol.com/.../index.php
Official information greatly appreciated. looking forward to official schedule - you've teased us for so long I'm trying to avoid it all so i don't get my hopes up. Confident rollout will be smooth this time, I'd rather wait a week or two and it goes well than it all goes belly up. no more time now, need to hit the wave before iPhone5 methinks.
WP7 most secure, RELIABLE, smooooth, responsive, easy to use phone I've ever had.
Really good blog site, as long as you keep us informed (even if it's to say there is no information and to ignore rumours....)
Now, is there an xboxteamblog.com - where's new on the autumn update with metro and full Kinect integration, Bing and YouTube...
Hello,
As the owner of an AT&T Samsung Focus v1.3 still running 7390, I am looking forward to finally having the security update for the fake SSL certificates.
Regards,
Aryeh Goretsky
Hello together, I think this is really good news. I really cross fingers that there won't be any issue with Omnia 7 phones like during the NoDo rollout :-)
Thx for the update. Very much appreciated.
May the update go as smoothly as my previous updates.
Oh dear.. "Emphasis on starting".. I really hope you dont draw out the update list the NoDo fiasco. And, you couldnt have picked up a worser time to announce Mango full on. This will hit your customer base especially those who are dilly-dallying with the choice of their next phone. My colleague for one is impressed with the windows phone.. but then he says if iphone 5 hits the streets before Mango.. he is going for the iphone. Hope you dont loose cutomers like these. All the best with your release, MS
System is very bad for the lack of support for the Arabic language
Updates are issued slowly and without a date to be announced
Windows Phone 7.5 is very very very bad >>>>>>>>>>>>>>
Great work Hautala, but :
I bought my phone when I lived in the United States, and thus set it up with my primary live account, that I've used for a decade now (hotmail). Naturally, when I signed up for WP7, i told it that I lived in the U.S., -as that is indeed what I did. Now, however, I live in Norway, and apparently I have to make a totally separate live-id account only for the phone. I can't change my emailadress whenever I move countries, -it's a dumb solution nobody would accept.
It's a note to everybody who at some point in their life think they might be swapping countries for either periods or forever, -when you move, Windows Phone 7.5 Mango does not move together with you. You not only have to buy a new phone from a national carrier to get the benefits in your specific country, but you also have to start a new totally separate life online, with new photo folders, new contact lists, new everything basically. When you want to download stuff from your skydrive on your PC, you have to sign out of your primary old-nation account, and into your new present-nation account to get access to things. If you use Live Sync/Mesh, you have to have two profiles and sign in and out as it's not possible to have more than one profile in Live Sync/Mesh.
Apparently it is not possible to move whatever you buy in one country to another. You can move your furniture, your car, your wife and your kids, but not your phone.
It would be nice, If Zune allowed you to move at least once every three years.
Quote: " I think Mango is going to be sweet and satisfying....and let the show begin as Eric has said, in 1-2 weeks !!!"
Compared to what? Yes, that's a serious questions. What is it sweet and satisfying compared to? It's been almost a year since WP7 launch. Apple has almost gone through a whole iPhone model (actually the iP5 is late) since WP7 launched. RIM now has phones with specs better than the devices we have, and more capabilities, for Pete's sake. You have to put that into context.
What Microsoft needs is mindshare in the Mobile community. They fudged it up because now people view WP7 as a limited OS with Desktop Service Pack-like Update Cycles. Even Security updates are delivered in an odd and drawn-out staggered release cycle. Verizon's WP7 phone doesn't even have 7392 yet... Before you pull out the tired "1 iOS release per year" bull, it's not just about Mango and it's not just about major updates. Bugfix updates have slow turn around. Apparently they can't just push an app or Hub update to users without packaging it with a ton of other stuff and trying to say 500+ features (which actually is terrible, because it tells people just how anemic this platform was when it launched).. There were show-stopping bugs Pre-NoDo and look how long it took that update to hit phones, for example.
If App Store was randomly crashing on iDevices do you seriously believe Apple would have waited 4+ months to fix it? Hell no. Launching with IE 7.5 and literally no mentionable HTML5 support on the dawn of 2011... Wut?! Some devices like the HTC HD7 have such a weak radio that I can't even use it here, even though my Vibrant works fine. Right NOW I'm looking at them. The Vibrant has two bars the HD7 has a stop sign (no signal). Same network... I can't even send an SMS with that phone, and it's been like that since day 1. No update since the phone was released to address this weak radio issue. It's a common issue. Read the T-Mobile or HTC forums. The sound is terrible, as well. Can't call this thing a ZuneHD replacement. That's an insule to the ZuneHD, which is a phenomenal PMP.
Just like Microsoft needs to sell more phones, they need to also sell us new WP7 devices when we buy new devices. Shunning the early adopters will burn them. The grass is looking too green on the other side.
Before WP7 was released lots of Android users were dissatisfied with the laggy update cycle from Android OEMs i.e. for FroYo updates. WP7 Mango has taken twice as long to get to phones as that. Microsoft has made Samsung and their 50 different variants of 1 phone update process look like utter champs, which is embarassing. NoDo was a non-factor update. It was very minor. Cut and Paste should have been there since day one and most of those bugs should have been caught in QA before the platform RTM'd.
We paid premium prices for what is hardware that was cutting edge back in late 2009 or so. We deserved to be treated better. But time will tell just how many people are willing to eat their crow over and over again. The WP7 community seems more willing to bend over than the iOS/Andorid communities, TBQH.
Quote: "Maybe I don't feel the urgency to get the official Mango for my Focus. I am running the RTM and haven't had one issue at all, not even on minor bug."
As in: Maybe I don't feel the urgency to get officlal Mango for my Focus. I'm already running it, basically, so I don't care LOLOLOL!
Whatever...
I'd like to make one more insane comment :
When I signed up for this blog, the account, wich I cannot move from the US to Norway, was BLOCKED by MICROSOFT Smartscreen filter as suspicios. Convergence FTW ! LOL
Deutsche Telekom just twittered that the mango update for customers in Germany will come next week. First for HTC smartphones and afterwards for Samsung Smartphones... :-D
I must say that Windows phone is the best new product that Microsoft has come out with which had a positive effect on my tech experience. Microsoft, having a reputation (of recent years and offcourse in my own opinion) for producing buggy software, with Windows phone 7 completely took me by surprise. This OS is as good as Apple's(I would even say overall better) and 2 times better than Android OS. Great Job Windows Phone team.
@Hawk, you've really not shown how there's a benefit or danger in the timing of the release. Cutting into market share isn't really a player. I defy anyone to show me how a week or two is going to make any difference at all. I don't think a single person is going to sit out there saying "If M$ doesn't release Mango tomorrow, I'm going to go buy an iPhone". I'm sorry, I just don't see the market behaving like that. They will stand in line for DAYS to get an iPhone 5, all other phone platforms be damned. It's just not that volatile a market. If someone really is on the fence, and they really do want to consider a different platform, they'll wait to see a WP7 device. For those who already have a WP7 device, I think they've already made up their minds if they are going to jump ship or hand with the platform, delays or not. I waited in line waiting for our AT&T store to open in order to be the first person to grab a WP7 device. And there's nothing on this earth that will convince me any Android phone or iPhone is even close to the performance and experience of WP7. For the rest of the masses, they'll buy whatever catches their fancy at the moment if it's at the right price---marketing and peer pressue, I'm convinced, rule the day. Marketing is Microsoft's weakest point, not the OS.
@Kenny Rawlins, I have to say I agree with you on both counts on the Focus. Up to this point, I still think the Focus is the flagship. But, true enough, HTC did the best with the "in-house" apps...which is why I had their flashlight app on my Focus ;)
Thanks for the update. I hope that the update rolls out to everyone in a matter of two or three weeks (at most) and not months. I'm interested in seeing how updates after this point are handled -- will there be minor updates on a quarterly (or better) pace, and will all phones get those updates, or will some be left behind like the Focus 1.3 on AT&T?
I'm also interested in finding how out long the original phones will be supported. WIll updates for those phone be stopped in a year, or will updates continue for more than two years after the device came out?
It's the answer to all of these questions that will determine whether or not Windows Phone is the platform for me on an ongoing basis.
I'm hopeful for the improved IE9 (some of the mobile sites I visit don't work in the current IE) and a working visual voicemail (I read that not everyone will get this... I hope that is not the case),
Hey Nater,
I can't comment for your WP7 experience mate. As for my post, since you referenced nothing but the closing statement I'll assume you saw that it was a contextual post, contrasting the NoDo deployment and comparing where we are today on the cusp of the Mango Deployment for those unhappy at rumoured release dates not eventuating.
I have been running the Mango Beta2 refresh for weeks. On this basis, along with the hope of a) additional carrier approved and OS supported new features (eg Wifi sharing/Tethering) and b) MS expanded Zune Announcements (Zune Pass for Australia) - that I made my closing comment.
I'm not even going to go down the specs path apart from to say Gen 2 devices are about to hi the market with updated specs if you need them, and incremental improvements in speed, memory management etc that have come with NoDo and Mango on Gen1 handsets are welcome pluses.
Can MS improve the push of bug fixes, device specific problem rectifications (eg Samsung devices and the security certificate) - of course. "Show Stopping Bugs" pre-NoDo may have again be your specific experience - however I am confident it was not the majority's - or the forums, message boards and bloggersphere would have been calling the product dead before it was even given a chance to show.
I own a Samsung Focus (LOVE THIS PHONE) being used in Australia with premium Carrier Telstra. Reception, Sound, SMS capability....have all been fine since pre--NoDo. On the OEM front, MS must shoulder ultimate responsibility for the update experience of course - it's their OS. However before you champion Samsung - remember that Smasung went and included microSD memory expansion in direct contravention of the WP7 MS design specs and approvals - and then they changed memory suppliers half-way through producing the same model. Much of the issues with Samsung handsets and updates can be traced back to these root factors.
As a WP7 enthusiast (and blogger) am I happy that MS has made mistakes in their WP7 platform to date - of course not. Is there evidence to date that MS have learn't from said mistakes and are trying to avoid repeating them, and deliver a more satisfying WP7 experience to their customers - YES, I think there is. Are MS in WP7 for the long term = YES, they currently have a total of 116 worldwide WP MS jobs advertised, and the world's (outside of US) largest handset maker about to commence their WP7 only product focus.
Throw in some decent Marketing, Promotion and true "Selling" of WP7 and 2012 is likely to be a huge year.
:)
Okay, @Nater, let me take a shot at that. First, it doesn't necessarily have to be compared to anything, even though that's inevitably what will happen. It can be "sweet and satisfying" in and of itself. I'm of the opinion that the WP7 experience is different enough that this can be true. But, considering the person who posted that seems to like the WP7 experience, the impression is that the sweetness is compared to the original release of WP7 or even NoDo. And, as a user of Beta 2, I wholeheartedly agree. Personally, I find it laughable that you even brought up RIM. They are in a tailspin and I believe they will be a niche player--if they exist at all--before it's alls aid and done. The new Crackberries are lame in comparison, as far as I'm concerned. Also, you don't know what's even IN iPhone 5. By what accounts I've seen so far it's a yawner---no substantive difference in hardware, not a lot being bragged about in OS improvements. Heck, they're releaseing an iPhone 4S, for pity's sake. So, I believe only the fanboys will actually pretend that the iPhone 5 is all that big a deal. Obviously, people will flock in droves to get one because they are mindless lemmings, but that's another discussion for another forum.
You clearly take issue with Microsoft's choice of update rhythm. I don't think many of us would disagree there. However, you can't show me where the other platforms really do this that much better. Android, when it comes to ANY updates, is an unqualified hot mess. You can't make a case that they do it well at all. iOS only does it better because they have one flipping device. They own, top to bottom, the full deal. I find it insulting that you even compare the two. Complain about Microsoft's update process within the context of itself, not the other platforms. Now, you seem to have a very simplistic view of how an OS, particularly one this new, is updated. Did it ever occur to you that there may be certain things a "irreducable complexity"? In other words, have you considered that in order to fix certain things it might open a can of worms and a cascade of dependencies that programmers would be forced to fix as well? It may not be so easy as just picking out a piece of code and changing it to do or not do something. Finally, what about ALL YOU PEOPLE who insist that Microsoft "fix this or that" or "add this or that". Everyone wants these things immediately. So, what is it the Microsoft is supposed to do? Just pump out a new feature or fix every couple of weeks just to satisfy different customers? Did you forget that the OEMS AND THE CARRIERS are huge players in the process? Easily half of the delays are caused by them. You mentioned the 7392 update (which I never got, either). I think it should be obvious to most that because the update process is so drawn out becaue of the OEM and carrier parts, that even that single fix, by the time Microsoft got it worked out with Samsung, would have taken far too long to roll out with Mango right on its heals. I happen to believe that as Microsoft, the OEMs and the carriers do this more, the process will get smoother and faster. I also think that the Mango release will give us some indication if all the players are starting to get the hang of this or not. So, as far as I'm concerned, the jury is still out.
As for the Marketplace, I've not seen any of the problems you are talking about. And, again, you go on to trot out the same list of tired complaints about 1.0 of WP7. That's water long under the bridge, stuff that we've all complained about, and stuff that Microsoft largely has addressed across NoDo and now Mango. Then you actually went on to complain about hardware-specific issues! That just amazes me! It's not Microsoft's fault if HTC or LG or Samsung poorly executes a piece of hardware. I get really sick of people placing blame where it doesn't belong. That's intellectually lazy. Guess what, folks, when you demand hardware differentiation, then you get what OEMs give you. I can point you to no end of forums where people complain about the very same issues with Android phones. Don't hear so much of that with iPhone? Darn right....they have one piece of hardware to deal with, one OEM and, until this, only one carrier. Oh, yeah, that's fair comparison. As for my Samsung Focus, I have the expandable memory, a better screen, awesome sound (even over my Jawbone earpiece) and none of the issues you complain about. Hmm. And with Mango it's even more impressive. So, do we want differentiation in hardware or not? There are trade-offs that we have to deal with. Android users certainly do.
As for your issue about selling new phone, I have to admit I didn't understand what you were trying to say. Microsoft doesn't sell phones. OEMs and carriers sell phones. Unlike Apple, who IS selling a phone, Microsoft doesn't have a "Microsoft Phone". They don't need to sell anything other than the licensing of their OS. It's totally up to the OEMs to come up with new devices. Clearly, with all the back and forth going on, and the impending release of Mango, Microsoft is NOT shunning early adopters. On the flipside, I seem to hear a lot of whing about "we need new hardware" and "we want dual core". Which is just annoying, in my opinion. It's the OEMs. And most of those people just can't get it through their heads (influenced, no doubt, by the mind-numbed robots adopting Android) that WP7 doesn't need as cutting edge hardware as Android does. It just doesn't. Now, true enough, there are certain hardware features that many of us have been wanting that DO make a difference--front facing cameras, gyros, that sort of thing. And we're clearly seeing that coming up (Titan, Focus S for instance).
Back to the laggy update cycle, Android users are STILL dissatisfied with the laggy and VERY fragmented update cycle. Nothing's going to change there. At least WE have a chance to see this improve over time---practice makes perfect. But the fragmentation is innate to the Android platform. And Microsoft has made NOTHING of Samsung. What a wild bit of hyperboli to say Samsung has 50 variants of a phone. Again, intellectually lazy. The issue I'm sure you're referring to is 100% on Samsung. That OEM jacked with the specs without telling Microsoft (no doubt assuming that it wasn't significant enough to make a difference....bad assumption). You then went on, again, to bring up NoDo and what should have been in WP7 at the start. Water under the bridge. NoDo was a minor update, as far as features go, but it wasn't just about cut & paste---a feature that was very important to me. It was also the first substantive test of the update process, and so was valuable as a learning tool.
As for the hardware, you paid for it, right? Did you not know what you were buying? Seriously? Did you not research the hardware before hand? I know I did---extensively. I got the Focus for very specific hardware reasons. I knew the OS would be consistent across devices, so it was all about the hardware for me....namely, expandable memory and the Super AMOLED screen. Again, you brought up "cutting edge" hardware. WP7 doesn't need cutting edge. And my Focus didn't cost as much as my wife's iPhone 4. It outperforms her iPhone 4. I've already had to completely reload her phone from scratch (including the OS). Have I had to do that with my Focus? Nope.
I find it humorous that you think the Android community isn't willing to bend over for that platform. They do it OVER AND OVER. Look at how many Android phones are sold. I know a number of people who swap out Android phones almost every year, sometimes sooner. It's ridiculous, especially given how expensive some of those are. When I ask why, I get answer varying from "I wanted the latest version of the OS" (oh, so their update process is that good, huh?) to "I wanted the latest hardware" (oh, so Android performance is that great, huh?) to "I dunno, it just looks so much cooler" (oh, so you're a shallow consumer, huh?).
Having said all that, I'm not excusing the mistakes that Microsoft has made in WP7. I'm not giving them a pass on what a lot of us customers would consider poor choices. I happen to believe Microsoft SHOULD find a way to trim down the size of updates and do them more frequently---I just doubt OEMs & carriers will play. But I'm also not about to blame them for things that fall squarely on the shoulders of carriers or OEMs. And I'm not going to discout that for every one of you complaining about one thing I can find three others complaining about the exact opposite of what your issue is. I don't know how a company negotiates that kind of a consumer minefield. You mentioned "mindshare"....well, you can look in most forums and see there IS no such thing as a mindshare. There are as many complaints and opinions as there are individuals. What you find as a weakness in the platform is quite possible what I or others find is a strength.
@ScubaDog2011
I want to address your smaller post on timing.
Do I think that releasing after iOS5 will kill WP7: No (However, abbreviations will take a hit due to overuse in that sentence).
BUT, the battle here (metaphorically) is for the middle people, those who haven't made up there minds. And I'm not entirely sure it's for the people who are actively lookig either (if you know about Mango, you've done enough research into WP7, that iOS5 release won't likely knock you over the fence.) BUT, there's a group of people who don't read this forum (gasp!) whose experience with WP7 (or WinMo for that matter) is sparse, who will walk into their Cellular store with a busted/outdated phone during this period, to whom the new (and awesome) features of Mango may sway them.
There is a group of people considering buying a phone, but not yet sold on apple, to whom ads showing new Mango features may sway them.
There is also a limited window in time to grab these people. In part because once the media goes gaga over iOS5 and the iPhone 5 (even though we can be certain there won't be much innovative in it, there never is) that's what will fill the minds of people. The anchor effect (en.wikipedia.org/.../Anchoring) begins to set in and people coalesce around the iPhone, merely because WP7 missed being the first thing they saw.
So, does 2 weeks matter, probably not so much since the October 4 date is an announcement not a release, but being in stores before the release matters (to capture the first group I mentioned). Hitting the ad space early (to capture the second group) is also important. (ads for a version of the OS not yet released won't do) Ideally I'd like to see Mango hardware (the Focus2 for example) in stores at the latest with the launch of the iPhone 5 as well (because things like FFC are going to be dealbreakers). But at the very least I think consumers need to see the full featured mango in ads and in stores ASAP. (Let's face it, 7.1 needed some feature overhaul to appeal mass market. 7.5 has that feature work in it. Consumers need to see it or they'll think WP7 doesn't qualify as a smartphone.)
@scubadog2011 "But, true enough, HTC did the best with the "in-house" apps...which is why I had their flashlight app on my Focus ;)" Huh, what? How'd you do that. You are talking about the killer flashlight app that actually uses the lights (camera flash LEDs). Love that on my HD7, but am using a Focus on AT&T primarily. That flashlight method should be a baseline requirement ;)
@Sven
I asked Scuba the same question some time ago ;). I believe he said that he had unlocked his phone so he could sideload apps. I'm sure he could tell you more about it. Which makes you wonder why I posted right?
Mostly to say: I agree whole heartedly. We've been told somewhere I think that LED access is not on the list o' Mango improvements, and I'm saddened for that. I used my surround as a flashlight quite a bit, I miss it with my Focus. There's a wonder LED on there I feel just doesn't get enough use (I'm not enough of a picture person to feel I'm getting my best worth out of it.)
I hate TMobile and Windows !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
after all now we have to wait 1 or 2 weeks more !!!
I have a Samsung Focus with the developer Mango Beta 2. It stopped being recognized as a valid USB device about a month ago. I have tried two different cables, I have four Focus phones, and two different computers and all the USB ports on the computer and I get the same error on all of them. I have also done a hard reset losing all my data and still no connection. Any ideas on how to get connected. I get a different message if I go into the phone utilities and switch to moden mode, but when I switch back to USB mode I get a device not recognized. I installed and reinstalled ZUNE 4.8? This prevents me from reverting back to the NODo image i saved and I guess it prevents going forward?
Bill Walter
I dislike Android, Symbian OS, iOS, BlackBerry OS but if windows follows if slow never gonna reach these OSes,, apple always gives date update its users think I'm boring of wp7 such point am about changing OS