Windows Phone 7.5 “Mango” update begins

Windows Phone 7.5 “Mango” update begins

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It’s underway! This morning, at roughly 10 a.m. Pacific time, we began rolling out the Mango update to phones around the world. I’m sure you’re as excited as we are: Windows Phone 7.5 (aka Mango) is our largest and most feature-packed software refresh to date.

I do want to emphasize that today is just the start. Our plan, as I’ll explain in a moment, is to ramp up delivery gradually—but make the update available to most existing customers within 4 weeks.

I’m sure you have lots of questions about the update process and especially when you’ll be able to install Windows Phone 7.5. Here’s our plan.

Who’s first?

Today we’re starting the roll out of Windows Phone 7.5 to more than 98 percent of existing Windows Phone customers. This is a simultaneous, coordinated, global update that cuts across carriers, phone models, and countries. This time, almost everybody is going first.

Check Where’s My Phone Update? for the latest global status info.

When will I get it?

While today’s rollout includes most of our carriers and handsets, we’re not making Mango available to everyone at once. So it could be a few weeks before an update message for Windows Phone 7.5 appears on your phone.

Why don’t we just blast it out?

It’s a fair question. Delivering Windows Phone 7.5 simultaneously to so many phone models and carriers requires the right engineering balance. Speed is a priority—but so is quality. We’re not just delivering our new operating system but also new software supplied by individual handset makers. This “firmware” is necessary so your phone—and apps—work with all the features of Windows Phone 7.5. But it essentially means that we’re supplying not just one update, but many different ones, given the variety of Windows Phones and carriers out there to choose from.

If a problem comes to light, it’s critical that we can isolate and fix it quickly. So we’re deliberately starting out slow. This week, we’ll be making the update available to 10 percent of customers. If everything looks good, we’ll open up the spigot a bit more—to around 25 percent. We’ll hold there for one or two weeks, then quickly ramp up to 100 percent—monitoring quality the entire way. That’s how we ensure Mango arrives both quickly and in tip-top shape.

If we hit unexpected snags, we might have to temporarily slow or halt the update rollout. Starting this week, I’ll resume posting here regularly to let you know where things stand.

How do I install it?

One day a message pops up on your phone saying an update is available. Great! But now what?

Depending on what kind of computer you have, you’ll need to install either the latest version of the Zune Software for PC or Windows Phone 7 Connector for Mac. Then visit Update Central, our one-stop how-to resource for Windows Phone updates.

Once you’re done, you might want to poke around the Windows Phone website, which was refreshed today with new how-to articles, videos, and tips for getting the most from Windows Phone 7.5 (including a big list of new feature highlights). Finally, don’t forget to check out our new online Marketplace for apps and games!

More soon.

Eric Hautala, General Manager, Customer Experience Engineering

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  • amdo
    1 Posts

    Thanks man I agree with you and nice article and nice site

    <a href=" Costumes</a>

  • Great update! <a href=””>setting up a blog</a>

  • You should install Mango RTM and update the process in Zune software. After doing all the above process you should reboot your phone and start the phone with update server. Enter the exact code to activate your device. You should not close the update tool till everything is finished. Now start the Zune client with your phone connected and it will look for updates. You should install Build 7403.  for more information visit

  • I want to ask some question. As a developer wp misses too many things. Could u please tell me whether below things is possible or not programmatically.

    1. Add contact and modify existing contact.

    2.Access and modify  SMS from inbox, drafts rtc.

    3.Access Call logs

  • I will post more details in a bit but I need to go for a run to work off anger really quick…........

    <a href="">Discount</a>

  • Ninad
    1 Posts

    Hey you guys realy spectacular!! I'm just waiting for it..

    Is HTC HD 7  scheduled for the same??

  • Pitman
    46 Posts

    I am almost ready for level 2. Really the easiest and funyest way to learn language. Every day I am looking forward for new lesson. Congratulation for Rosetta Stone.

  • stanko
    2 Posts

    I have HD7 T Mobile USA and still no mango update, I have tried to force update with zune trick, but still no luck. What to do?

  • we all know microsoft owns skype... but we dont have skype for windows phone 7 mango... why ????

  • Those Apple lovers can have their iPhones! My Windows 7 phone + Mango ROCKS!!!

  • im getiin the notification for the update but it fails everytime i try update it. (error code 80180048 occurs) iv made space on the phone and on the computer. can you please help?

  • @KillPrius

    I still havnt got the update for my Surround either!!!!

  • Eric, when can we expect Mango to be released to 100% of WP devices. I got Mango day 1 on my Fous and my wife is still waiting for it on er Surround. She is literally about to steal my phone.

  • Mango is awsome ! using Samsung Focus ( SAMSUNG SGH-i917 ), no issues encountered so far.

  • Dear Microsoft,

    I simply want ot say, thank you for the excellent design of my Windows Phone 7 (Att HTC HD7S). Windows Phone 7.5 is wonderfully easy to use and has integrated my complex business and personal life so completely, I find more time at the endi of each day.  Again, thank you.


  • rumi
    1 Posts

    for the love of all things released at once, where is my update. when are you going to release this update to everyone. I have checked everyday since the release, and getting more frustrated each day that it does not show up.

  • Seems to me I should have received my download by now.  When can I expect it?

  • Arvid
    22 Posts

    With the Rosetta Stone you start speaking from the moment you begin. I am of Greek heritage but only English was spoken in our home (Greek was spoken when my grandparents came every week for dinner) and it is my sincere desire to be able to speak with my relatives when I go visit there. The foundation of a new language, learned almost automatically, could open other opportunities of more formal study if I choose. I am learning Greek very quickly and it is immensely satisfying. I learn and am entertained. I have the ability to challenge myself at my own pace - I am a freelancer with an unpredictable schedule so group language classes are out of the question and private traditional lessons can prove very costly. I can study when I feel like it and having it not feel like a chore makes me learn quickly in what truly feels like a private class.  [url=]Rosetta Stone language[/url] I'm looking forward to greeting my Greek relatives, sharing stories about our lives and to hear details I may not have known about my grandparents.

  • TryllZ
    1 Posts

    What I don't understand is why Microsoft doesnt implement two-finger or Multi-Finger touch/swipe capabilities such as minimizing/pausing all running apps with swiping two-fingers top-down of the screen or even locking the screen for that matter, or switching back and forth between apps by swiping left to could up the game in touch capable phones...and of course this isnt something so huge Microsoft can't accomplish...the Question is why don't they ?

  • This weekend I got the update prompt for 7.5..  This morning I tried running it and had a few failed attempts at Step 6 of 10.  Now I am back at home and connected.  Everything now says there are no updates to install and I am back on 7.0. I can't figure out why this would be the case-- secretly I want to blame AT&T who are notorious for delaying updates to phones until they can get all of their bloatware integrated in properly (as they see it, essential tools).

    I am still amazed that many things available on Android or even iPhone do not seem to be integrated into Windows.

  • J_Jacks
    1 Posts

    The update works fine unless you are using an LG Quantum.  The camera no longer works and it only gives you a black screen when you try to use it and then jumps back to home screen.  Try again MS.

  • Mod74
    19 Posts

    How long does it take to test for the Omnia 7? Is it going to be 3 months wait like last time?

  • Eric, you said that you would be posting regularly to let us know where things about a post on status of the update?

  • it passed 13 days by now!!!! where is the Mango update. i have an open HTC HD7 open version. can MS give a dead line to launch this expected update which also not enough and need a lot of imporvment as i have read and known from different source.

    MS please give us a dead line in order to save our time and avoiding conecting our phone tens time a day to see if any update is there!!!!!

  • Aha! managed to force the update! After much experimentation, I discovered i had to disconnect around the 20 - 25 second mark during the search for updates.  7720 installing as I type this.  PC: Windows XP, Mobile phone: HTC 7 trophy (unlocked, unbranded), Vodafone UK monthly contract.

  • Bushman
    12 Posts

    Windows Phone 7.5  has been well received but the competition is moving to 8MP+ handsets while at the moment windows phone mango has very few handsets. Until Nokia launches their windows phones. They better come out with at least 3 handsets including a qwerty version, another 8 mp camera phone and a slide out to compete.

  • I'm in UK, using an unlocked HTC 7 Trophy. I have a contract with Vodafone.  No update notification yet for me. I've tried all the suggested methods for forcing an update, many times - nothing works. I already have 7392 (got it quite a while ago - at least two months). Any ideas?

  • Son To
    1 Posts

    I'm using an unlocked T-mobile Samsung Omnia, now using with Three sim card, will I receive Mango update from Deustche Telekom (T-mobile) or Hutchinson group (Three)? No Mango yet :(

  • No Mango update here ....also..still waiting..50%...seems like it should going faster now but nope..

  • wedo43
    2 Posts

    Not working so well here. Got a message on phone telling me update was ready & to connect to Zune to install. When I did, Zune told me there was 2 updates-1 for Zune, the other for the phone. Clicked for Zune update, opened but failed to install due to being unable to open media 1st time around, then failed to open language 2 & 3 try. After 2nd try, Zune was no longer present on my PC!

    Clicked link for troubleshooting, had Online Solution Wizard with step by step solution - When I opened this up it asked which error message I was getting. 4 choices are provided, none matched my issue.

    Situation normal for MS, down the rabbithole.

    Any suggestions are appreciated.

  • I have been waiting for Mango on my Htc Hd7 from T mobile, hopefully it comes soon. im getting tired of waiting.

  • tojesky
    1 Posts

    I connected yesterday and got an update notice. It was not Mango. It took about 20 minutes and never completed.  I connected today and got two updates in succession over a total time of about an hour and 15 minutes, the last of which was ver 7.10.7720.68 - I'm not sure that is Mango since Mango is supposed to be a 7.5 version.

    The main thing I noticed with this update was a speedier phone - it switches faster and the browser seems faster.  I like the faster access to the apps by the first letter similar to going the contacts.

    I haven't done much more with it.

  • i am not sure why everyone is exited aobout Mango version! Will it solve the searching problems in contacts? Will we be able to search a customer by his compnay name? can we add a job title to the contact list? would we be able to sync. the same cells/labels that are available in the Office Outlook? furhtermore, this phone is not applicable for the middle East country as it will not recogize the numbers that starts with country code. A lot of different things Microsoft needs to repair and addjust! let us hope they do this soon. i bought my HTC HD7 last December and till now it being used as a toys not as a business phone!!!!!

  • westv555
    17 Posts

    Woot! Windows Phone Mango already pushing out to 50% of customers

  • Had enough of the wait for T Mobile to sort out the Omnia 7 Mango Update. Last night flashed new Rom and the downloads came flooding In. Everything works as it should. I'm tied in to T Mobile for another 18 Months but they are now to me, just my airtime provider not "The Keeper of the sacred Mango update that you will receive when we say so".

  • Any news when the download will be available through Econet in Zimbabwe?

  • It is now October 2 and the anticipated Mango 7.5 update still has yet to hit my HTC Surround.  I don't get it...Come on At&t and Microsoft.  The waiting period for updates is ridiculous!  I love my Windows Phone and wouldn't go back to an Iphone but you folks have to get quicker with the roll out of your updates.  You will never be the player in market-share that you are hoping to be and should be rolling out updates like this.



  • i have a problem in my windows phone. on thursday 29/9/2011 i had a notification that tells i must update my phone. when i connect the phone to the computer i start update after the sixth step the zune stopped and said 'update error'. my phone start to stop working and i reset the phone agian. it work but alot of cantacts and sms has gone so could i know what is the problem?

  • segues
    1 Posts

    Can someone explain to me why, when we have 3 LG quantums in our household, all on the same account with the same account holder name, only one device has received the update? Of the remaining 2, one has almost the same phone number sequentially as the device that received the update as well as being put into service on the same date...????

  • ilwp
    3 Posts

    i am running samsung focus v1.3 (at&t) build 7390...havent got mango update yet.....pls help...

  • This is a great idea, and I'm really excited, but I cannot get the update on my HTC Surround Windows 7 phone, and I'm wondering why? I really want this update, and it sucks I cannot get it :(

  • Anyone else having issues sending or receiving pictures via messaging?  Running Mango on Dell VP with T-Mobile.

  • @ dtraser – You are right! I can’t believe I forgot about it… It’s the same as it was before… I guess I am getting old.  Thanks anyway for pointing it out!

  • abm
    268 Posts

    @SmartGuy, no tethering? Really?  Oh dear... this is your operator's problem. I have HTC Surround -> operator unlocked, and I can access tethering on my ManJoe phone. Call your operator and ask them why don't they give you the leeway to use your phone your way!

    Thank you Microsoft for the sweetest Mango ever!

  • Help please..


    Something went wrong and we can't show you this page at the moment.

    Go to

    This is what I get trying to access my account My Mozart is now Mango and I cant reinstall my purchased apps due to this error.

    Sadly too, there is no Internet tetheetring in Mango!!

  • Please help..


    Something went wrong and we can't show you this page at the moment.

    Go to

    This is what I get trying to access my account My Mozart is now Mango and I cant reinstall my purchased apps due to this error.

    Sadly too, there is no Internet tethering in Mango!!

  • I am using Samsung Focus 1.3. I am from India. I didnt get the notification for mango update. I tried Zune trick. But it doesn't work. Please help me to update my phone. :(

  • OK, I understand what Microsoft saying, but what have they done all this time, they are saying now preparing for different operators. my question is while apple can deliver update same time world wide, why not Microsoft. real shame. I bought this windows phone cause I know It will be one day use able. now I have to wait more!

  • dtraser
    3 Posts

    @BuckeyeTico You can copy an entire text message by holding your finger on the text message until the context menu pops up then select copy. It does however copy the entire message.

  • @ Michael Stroh – I know you are a busy person and probably have better things to do BUT I was wondering if you can address the below two issues –or refer them to someone else:

    » The chat option for the messaging app is only showing Windows Live and Facebook users (at least for me) but I have also set up my Yahoo mail account on my phone.  So I was wondering, is Mango supposed to show Yahoo and Google chat users as well?

    » Is the Copy & Paste option gone for the messaging app on Mango? At least for me, I don’t see how I can highlight, copy and paste any portions of the texts on messaging.

  • dgetz
    1 Posts

    I appreciate the update is going to mostly all devices and especially your openness about how the update is rolling out.  I am sure you are tired of people complaining, however I have to agree that those of us " power users" that specifically want to update by asking for it should be able to.  In my case, I have managed to convince two people at work to buy a windows phone (one of them my boss) and I am working on a few others.  This is largely because I am the tech savvy person in the group.  With this roll out method there is a distinctly possibility my boss could receive an update notification, and stop by my desk to ask me how to do it, how long it is going to take, what features does it add, etc.  And rather than have specific answers, experiences, and be able to show him on my phone, I have explain what I think will happen and recall what features seemed good from reading online.  This is less than desirable situation to say the least.  It would seem that you would want your most capable and advanced users on the forefront of updates.  Also you need to allow the bleeding edge users that influence other peoples buying decisions the opportunity to remain on that edge.  I don't know how you could implement this for the next update, but it would be greatly appreciated.  Thanks for a great smartphone that allows me to feel excited about getting new features and improvements.  Keep up the good work. -Dan

  • The slow rollout is like saying, "Santa won't come till you're asleep."  Didn't work then...doesn't work now...;-)

  • Re: mre15

    "I am upset about my UK T-Mobile Samsung Omnia 7 being excluded yet again"

    You try this, It propbly worked for my Samsung Omnia 7 to update Mango.

    1. Connect your Windows Phone to a PC and launch the Zune software.

    2. Click on Phone > Settings > Update. Allow the software to tell you whether an update is available. If so, skip this guide. If not continue to the next step.

    3. Press on update and start counting the no. of seconds till "Your phone is up to date" message appears.

    Suppose it takes 13 secs for example.

    4. Click on any link above or below update in sidebar and click update again. Disconnect your computer from the internet (by pulling out the Ethernet cable, disabling Wi-Fi, etc) just 2 secs before the no. of secs it takes to get the "Your phone is up to date" message. Like in the above example if it takes 13 secs, you should disconnect net at say 11th second. If it says your phone is already up to date, you didn't disconnect quickly enough and need to try this step again.

    In my case it took me around 21 secs to get "Your phone is up to date". So when i clicked on update for the second time I disconnected the net on the 18th second and VOILA!

    5. Wait 30 seconds or so and Zune should display a notification that an update is available. This is 7392, the first Mango pre-update.

    6. Now reconnect to the internet and continue with the update process through the Zune software.

    7. After 7392 is fully installed, you may receive a notification that another update is available. If so, install it now. If not, proceed to the next step.

    8. If the second update isn't popping up on its own, repeat steps 3-5, causing the 7403 update to appear.

    9. Install 7403, brave reader. Speeding right along, isn't it? ;)

    10. Mango time! At this point, Zune should automatically start installing the last update, 7720, aka Mango. If it doesn't happen automatically, force it like we did in previous steps.

    11. This last step is very important! Celebrate your phone’s new found Mango status by purchasing a mango smoothie at your nearest Smoothie King, Jamba Juice, Baskin Robbins, or similar establishment.

  • thefox
    2 Posts

    Hi everyone! Finally mango is here!! :-)  Congrats, very good work!!! i've just 2 question: why can not I paste phone number in phone app/hub and call? for ex. If I copy a phone number from the browser and how do I call?

    And last my question is...why can not I search by phone number from my contacts??? Thx. Sorry my en is so bad.

  • Rocking.. version 7.0 was stable but Mango features shows it is the way to go

    I got my phone updates yesterday through zune trick..using force method

  • On 28.09.2011 I updated the LG Optimus 7 Phone of my wif from Nodo without problems. Even my LG Optimus 7 Phone, which I updated in August with the RTM version of Mango, was updated with the new LG Firmware without the need to rollback to Nodo. So I could keep all my People-Groups etc.  Thank You for that.

    Now I am looking forward to the first Applications wich support the new APIs for Gyroscope and Compass.

  • tsrblke
    327 Posts

    @Darren Watson

    No Massive changes?  Really?  Half the OS has been altered.  I could see nothing to get excited about if you didn't care about the stuff they changed (and some people don't.)  But a lot has changed.

  • Mango's IE doesn't properly show pages containing Arabic/Persian scripts (it doesn't stick the characters together)

  • Update received via the Force Zune option. Orange UK Omnia 7 and everything works great.  So for those worrying about not getting the update on Omnia 7 T-Mobile, it will come but dont expect to see any massive changes and certainly nothing to get excited about.

  • uuu
    12 Posts

    im having problems with my txt

  • After updating to Facebook account which was Sync in previous is now giving error with code 0x83cf1202... has anybody faced the same issue??

  • One more thing.  delete item from the phone by giving the option to select and delete.  damn, Maemo, android both  have them.  its a great feature.    I have been misled and I feel let down.  It is just a IPOD with a windows logo.  big brother Zune and all

  • tsrblke
    327 Posts


    Read closer.  It's a slow roll out.

  • Mod74
    19 Posts

    @ mre15. Sorry mate, ask as politely as you like and nobody from Microsoft will ever give you an answer. It was the same for NoDo (and the security update). They don't care, they really don't.

  • I'm bummed out. My Samsung Focus V 1.3 still says it's up to date when I plug it into Zune. I thought it was only v 1.4 that was still being held back.

  • HTC HD7-tmobile..I want my update!!!!! hurry it up MS!

  • RR_Caz
    2 Posts

    UPDATE: Reporting a successful update on my LG Optimus Quantum LG-C900B, carrier - Bell Canada, update 7.10.7720.68

    Firmware, updated from LG automatically a couple of weeks ago at v.

  • My HTC 7 Trophy haven't update? -(((((((((

    7392 - up to date -(((((((((

  • HTC Arrive on Sprint...  Had the leaked 7712 beta...  Didn't have to trick Zune at all, I plugged it in, hit Update, and about 20 minutes later I was fully legitimized on the Mango goodness!  Had an Odwalla Mango Smoothie to celebrate!

  • RR_Caz
    2 Posts

    Reporting a successful 'network disable trick' force update on my LG Optimus Quantum LG-C900B, carrier - Bell Canada,

    update 7.10.7720.68 downloading as I type ( @~91% ). This is the second of two updates 7403 followed by 7720; (I got 7392 some time in May I think).

  • Powerx2
    3 Posts

    By the way, my phone is Samsung Omnia 7

  • Powerx2
    3 Posts

    I finally got it!

    The method to force the update actually works, at least here in Portugal.

    Good luck to all

  • @ tsrblke - Thanks for the heads-up.  I hope it's not the same issue but I will keep an eye on it...

  • tsrblke
    327 Posts


    I don't think it was deleted. I had one get eaten by the tubes too.  The blog software is buggy.

    @Buckeye Tico

    Be warned, when my surround started auto rebooting itself, that was the leadup to a bad SD card.  I only have a n of 1 to go off of here, so it may be unrelated, but in 100% of cases (for me) that's what happened ;).

  • Nater
    147 Posts

    I like how they deleted my comment.  Way to go, Microsoft.

  • Hey Mani i am in India and i successfully updated my hd7 yesterday using that Zune Trick and Bing maps and features works , even app connect works well if those apps are on your phone...

    WIll somebody please tell chats inbuilt are for only facebook and windows live and not for gmail , yahoo ?

  • cm3763
    37 Posts

    Can you force it on Samsung Focus 1.4? well the trick method.... anyone with 1.4 successfully been able to do it

  • Hello everybody! After finally upgrading to Mango and although I am truly thankful for the new OS, there are a few issues I would like to address:

    • @ Nater: Although I had the same issue you had when Facebook was giving me the “Attention Required” message, it went away by itself.  At first (right after I finished the installation), it was persistently present but when I checked back this morning, it was gone.  My suggestion is to just walk away for a few hours and check back, it should be gone by then.

    • @ Nater: I tried turning off and back on my phone a few times, but I was unable to experience the same problem you had with the “Auto Connect” feature for the messaging app.  It always connects back.

    • Phone turning itself off: This happened just once.  My phone was charging this morning and after I dismissed my alarm, I put it away.  I checked back a few minutes later and my phone was off.  I tried to turn it back on but it didn’t work.  I had to take the battery off and put it back on to make it turn on.  I am not sure what happened but I will pay attention to my phone tomorrow when I dismiss my alarm again.  I’ll keep you posted.

    • @ raghavgrover: Same question I have.  Is Yahoo chat (as well as Google chat) going to show up on the chat section of the messaging app? Hey Michael Stroh, please help us with this! FYI, I have the Yahoo mail client install on my phone.

    • @ Krush You: What do you mean when saying that the messaging app shows a darker color? I don’t see any difference in the color once it’s open.

    • @ Nater: I feel your pain.  I was a little bit confused at firs but then I decided to keep all my apps in place (without deleting anything) and manually check to see if there was an updated version for each one or if there was any app no longer available for the Mango version.  Although is time-consuming, I was able to sort out which apps were not compatible with Mango.  The only problem I have is that (similar to you) the HTC Sound Enhancer app tells me that there is an update available but when I tried to update it, it tells me that cannot connect to the Market Place (“Please Try at a Later Time”).  I am afraid that if I try to uninstall it first and then try to install it again, it will be no longer available.  I’ll keep you posted.

    • No tethering: Come on Sprint! I am paying an extra $10 a month for each of my 3 lines for what they call data surcharge but I only use 3G and most of the time I am connected to the web via WiFi.  I would be nice it some of you, on the other networks, let us know if you are getting tethering after upgrading to Mango.

    I hope we can get some opinions from the Windows Phone team on these issues…

  • Guys there seems to be some serious problem regarding the LG Optimus 7 handset. Please address this quickly, we are ITCHING to get our hands on Mango! My friends using the Samsung Omnia 7 has already gotten their Mango dose! Please rectify this problem as soon as possible! Thanks.


  • I've updated my phone which is a LG-C900 it's running OS v7.10.7720.68.  The only feature that I was remotely interested in was the ability to add a hidden network.  I've seen screen shots where you go to advanced and you are to have a plus sign, add button, to do this.  Well my phone does not have this.  I posted on the windows phone facebook page as well about this with a picture of my phone.  Here's a link of the same picture

    I'm really hoping someone can explain why this is happening.  I've tried rebooting turning on and off the wifi and still nothing.

  • Will Samsung Taylor devices get this update? (there are some contradictory post on the Web about this)

  • grh
    7 Posts

    @garethmc your tips worked a treat...updating now!

  • bigjim01
    27 Posts

    It is very irritating to know that the update can be had, but yet the phone will not go get it. It is great that the update has indeed been cleared for being applied to the phone for all available phones, and I eagerly await being able to apply the update to my phone. We need an apply the update now button.

  • Great news!  Fingers crossed i'll be getting a timely update to my Omnia 7 on Orange :)

    Something I've yet to experience lol

  • Torenko
    1 Posts

    I have a Samsung Focus (1.3) and I kept getting the 80180048 error after trying to get my phone to update to 7392. I had also "walshed" my phone earlier this year to get the nodo update early (something I regret) which, apparently, is the reason why I wasn't able to update to 7392 this whole time. Here's what I did to fix the problem just now (I dunno if this applies to people who didn't walsh their phones but are having the same problem):

    Go to this website and follow the instructions EXACTLY:

    It undoes the damage done from walshing your phone and makes it so you're able to update like normal again. When you run the program, be sure to follow the instructions or else it won't work (it will ask you to select EVERY language available on your phones keyboard settings (I foolishly only selected English and ended up having to do some more stuff to fix that mistake). Once it finishes, do "the trick" if you have to (click update, unplug your Ethernet cable) to get your phone to update and it should update with no problems this time. Once you have 7392, do "the trick" again and you should be able to update to Mango; It worked for me!

  • saiganu
    1 Posts

    Hi. I've been trying to just search for an update on my Zune software since yesterday, but it gaves me error 801881EF. Any idea how I can circumvent this?

  • mre15
    7 Posts

    I am upset about my UK T-Mobile Samsung Omnia 7 being excluded yet again.

    Can you provide a timeline for it to receive the update ?

  • CoolWP7
    4 Posts

    Awesome!!! I did not have to trick my phone or PC. I'm updating the SW using the MAC connector without any issues. Thanks MS. Happy with my Focus v1.3

  • KTGiang
    34 Posts

    HTC Arrive updated from dev beta to 7720 RTM Mango just fine. Keep up the good work!

  • cm3763
    37 Posts

    Can you force it on Samsung Focus 1.4?

  • It is good news.  Is it released for India customer?  I have been using HTC HD7 for quite some time and curious to know the availability of Marketplace, Bing Map with driving direction…. 

  • This is almost comical.  I got all the way through updating to 7720.68, which is supposed to be the final-final....but the last step it's trying to do is load the Samsung-specific updates and it insists on doing a complete backup.  Unfortunately, I can't get it to back up past approx. 22% before I lose connection.  After all the previous bits being so smooth I think I'll have to reset my device to factory in order for the backup portion to complete and load the Samsung bits.  I'll naturally have to re-install everything and re-sync all my media (28GB of it).  Hilarious.  Oh, well, at least I am on the full Mango-ness.

  • Miyuru
    1 Posts

    Thank you very much guys! finally the wait is over :D

  • It sounds like they are rushing out the update because iPhone 5 is coming out next week.

    Maybe that's why they need to do a small update and see if there is any major problems or not and then select more updates for those countries where iPhone 5 has released, so WP7 can compete.

  • Finally, Mango is here! And is as sweet as the real fruit...  Although I have to force it, I have to congratulate the Window Phone team this time.  

    I hope my update process could help others when facing the same issues I had.

    To everyone else who are still waiting for the update, please try the trick... it works! Just follow the instructions, try again if you face any problems and be patient... you'll get it, one way or the other.  Cheers!

  • Here is a novel idea.... how about you update the phones in the order that they were PURCHASED.  Reward your early adopters.

  • Time for an update (over 2 hours later):

    So far so good! even though is going too slow (I have to restart it because my WiFi failed), I am getting there... step 7 of 9!  At this point, it is actually installing the update... And to fully get in the mood, I am eating a mango... Yes sir!

    I'll be back soon...

  • The alarms went off!! Error, error, error!!

    Don't panic -I told myself!!

    I got the following error message (FYI, I have an HTC Arrive on Sprint):

    "Update failed when installing Windows Phone 7 (7.0.7403.0) - Error code 801812C1 - A driver for your phone couldn't be installed at this time."

    Something important to mention: before I got the error message, I noticed that my PC was trying to install a new driver for my phone.

    I went ahead and unplugged the phone from my laptop, then plugged it back in and my phone immediately told me that I have an update.  At the same time, Zune showed the update prompt I saw before.  I clicked on the Update button (as I did the first time) and Zune started to download .7403 again.  Then, without any issues, it backed up my phone content and then finalized this first update.

    At this moment, Zune is downloading the Mango update (step 2 of 9) without any issues... so far!

    I'll be back soon with more updates!

  • uuu
    12 Posts

    i think my phone is messed up i was doing the restor thing and now its stuck on the  restoring phone thing plzz help me