How to control access to apps on your kid’s Windows Phone

How to control access to apps on your kid’s Windows Phone

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So you just got your kid a Windows Phone. Awesome!

Did you know there are a few basic parental controls that give you some say over things like what apps and games your child can download?

In this brief post, I’ll introduce you to the Windows Phone-related control settings and show you how to set them up. (If you’re feeling really organized, you can even do this before buying your child’s phone.)

Creating a child account

Assuming your child doesn’t already use Hotmail, Zune, or Xbox, the first thing you’ll need to do is create a Windows Live ID account for your son or daughter. Click here to start.

You’ll be asked for info such as your child’s name and birthday. Microsoft uses the date you enter to determine what kind of account to create—child (12 or younger) or teen (13 to 17 years old). Then you’re asked ask to sign in and give your child permission to use the new account (you’ll also need a valid credit card to prove you’re an adult).

Once you’ve created a child account, enter it during Windows Phone set up or the first time your son or daughter uses Marketplace.

Choosing what apps your child can download

Once you’ve created your child’s Windows Live ID account, you now have some control over what apps your child can buy or download. (Parents are always asked to sign in to approve changes to these settings.)

Here’s how to do it:

  1. Go to, click Sign in, and enter your child’s new Windows Live ID. (The first time you’ll be asked to enter your country and child’s date of birth once more, and sign in with your adult account to confirm. This article has more detail about child accounts.)
  2. Click My Account.
  3. Under Account Summary, click Update Family Settings. When prompted, enter your Windows Live ID to authorize changes.

By setting up a child Windows Live ID account for your son or daughter's new phone, you have control over whether they can buy paid apps or download M-rated games.

You’ll then see an option to block or allow purchases including apps, music and videos. If you choose Blocked, your child can’t buy any paid apps from Marketplace. But he or she can still download free apps—something worth remembering. (If you want to allow them to buy a specific paid app later, you can always go in and turn this off temporarily.)

The second option applies to explicit music and games with an ESRB rating of Mature or higher. Choose Blocked to prevent your child from downloading or streaming this type of content. A couple caveats: This setting doesn't affect music acquired outside Zune, or prevent your child from seeing explicit titles while browsing Marketplace. It also won’t prevent your son or daughter from downloading apps and games that haven’t been rated.

Xbox LIVE-related settings

If you have an Xbox 360 at home, you might already know about some of the parental controls and privacy settings for the console.

Many of the settings apply only to the Xbox 360. But a few—such as the ability to approve Xbox LIVE friend and game requests—can apply to the Games Hub. You can also decide whether your child can see other people’s Xbox LIVE profiles and friends. Most of these settings are blocked by default for anybody 12 or younger.

To change these settings:

  1. Go to, click Sign in, and enter your child’s new Windows Live ID.
  2. Click My Account.
  3. Under Settings & Preferences, click Privacy and Online Settings, and sign in with your Windows Live ID when prompted.
  4. Make your choices. More details on all these settings are described here.


On the Xbox website, you can tweak settings related to Xbox LIVE games. A few of these apply to the Games Hub on your child's Windows Phone.

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  • JChord
    1 Posts

    What's to stop a fairly well informed, abled internet searcher at the age of 13 to just make a fake Live account, hard reset the phone, and start ringing up their parents' wireless bill? Nothing really the way things are being handled. The child account concept could work if the child wasn't aware they could just make another account, but having to verify being an adult by charging $0.50 for "donation" when anyone can just make an "adult" account without having to even do that. If you charged that $0.50 everytime to verify an adult upon new account creation, the child account could work... in the end, a simple password would help most people protect their account charges. The best thing to do is not allow Window Phones to charge directly to Wireless carriers, or at least have Wireless Carriers allow account holders to handle which lines can process purchases.

  • This is a great post! What it's going to do is end up saving a lot of parents Millions! Lol!!!

    @ techieg, yes I totally agree. The WP way is good for now.

  • techieg
    25 Posts

    There is word that some OEMs want to be able to change Windows Phone OS to create differentiation. A resounding NO is understandably the public response, MS needs to keep strsight at it and not le these stupid OEMs into the WP OS;

  • Great article outlining what parents need to do.  I hope that this process will be greatly simplified with Windows and Windows Phone 8.  Heck, I wish it were easy right now, so I wouldn't have to go to many different places just to enforce Parental Controls.