Delta equips more than 19,000 flight attendants with Windows Phones

Delta equips more than 19,000 flight attendants with Windows Phones

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Windows Phone is about to rack up some serious frequent flier miles. Delta Air Lines today said that it’s equipped 19,000 flight attendants with Windows Phone 8-powered Nokia Lumia 820 smartphones.

The airline will use them to run credit cards for flyers who want to buy food, upgrade their seat, rent headsets, and make other in-flight purchases. The flying checkout system, which leverages additional technology from Microsoft Dynamics and Avanade, makes it possible for Delta to offer electronic receipts and coupons—plus significantly slash checkout times, the airline said. The phones will also handle passenger manifests, frequent flyer info, connecting gate updates, and flight attendant scheduling updates.

Head over to the Official Microsoft Blog for more on this exciting deal between Delta, Microsoft, Nokia, AT&T, and Avanade.

Starting today, you'll see a familiar phone arriving with the Delta Air Lines beverage cart.

10 Comments
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  • Proudly support Windows Phone as well as the other mobile operating systems.

  • Yes, AnywhereCommerce is the card reader device supplier

  • Entegy
    42 Posts

    Thank you for the info Michael!

  • @Entegy: CC reader was supplied by a company called Anywhere Commerce.

  • Thanks Michael - I was just wondering if passengers on Delta flights might be becoming more militant all of a sudden.  :)

  • whyjoe
    4 Posts

    Love that I'll be seeing Windows Phones on Delta now when I buy my drinks. Only drawback?  It's how ai know I'm not flying first class.

    Oh, there is also a petition for Square to support Windows Phone on change.org.  www.change.org/.../square-make-an-app-for-windows-8-and-phone-8

  • whyjoe
    4 Posts

    @Entegy: CUBE is a Square-like service that supports an audio-jack card reader on Windows Phone. I think it is the only one right now, and I've tested it and it works well (although the app won't win any design awards.) getcube.com is the site.

    Because the card readers just transmit the data as sound over the mic port, as long as the OS lets apps access incoming audio, there's nothing preventing them from working. Square, Paypal, Inuit just haven't bothered yet.

  • @avidgator: Oops. Fixed, thanks.

  • Um...not to nitpick, but I believe they will be handling passenger manifests, not manifestos.

  • Entegy
    42 Posts

    I think the most interesting there here is the credit card reader! Is this a special build of the OS or does have Windows Phone have the necessary stuff for credit card readers to work and companies like Square just don't support it yet?