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February 21, 2011
Mobile

Our first Windows Phone update—and how to get it

Starting today, some of you might see something new on your Windows Phone: A message announcing that a software update is available. Woo hoo!

Now, before you get too excited, let me explain: This isn’t the update you’ve probably been reading about or perhaps waiting for, the one with copy and paste (but that’s coming soon). 

No, this update is a relatively small one.

Still, it’s our first—the first of many—and so I’m sure you have lots of questions. Let me try to answer the most obvious ones. If I miss something, leave a comment and I’ll do my best to respond.

What’s in this update?

This first update for Windows Phone is designed to improve the software update process itself. So while it might not sound exciting, it’s still important because it’s paving the way for all future goodie-filled updates to your phone, such as copy and paste or improved Marketplace search.

In the future, I encourage you to check out our new update history page on the Windows Phone website for a brief, plain-English summary of what each update does or what features it adds to your phone.

When will I get this update?

We’ll begin sending it out today. But to help ensure the process goes smoothly, it won’t be sent to everyone at once. So you might see an update message before your spouse, co-worker, or neighbor (or vice versa). This is a common industry practice. That said, we understand you’re eager to have the latest software on your phone, and our goal is to deliver it to you as quickly as possible.

How do I update my phone?

You’ll need to connect your phone to your computer and update it using either the Zune software for your PC or the Windows Phone 7 Connector for Mac (depending on which kind of computer you have).

So just install one of these programs, connect your phone to your computer via the USB cable, and then follow the on-screen instructions. I also strongly encourage you to check out our step-by-step guide for updating your phone on the Windows Phone website.

One last important word: If you’ve installed the Zune software or the Windows Phone 7 Connector in the past, you might actually need to update that program first and then use it to update your phone.  If that’s the case, you’ll know. Just follow the on-screen instructions, restart the software, and then connect your phone.

Where can I get more help?

The Windows Phone website has several how-to and troubleshooting articles about phone updates. Here’s the complete list.