I’m happy to report that two Windows Phones sold by AT&T are a big step closer to getting updates.
The LG Quantum and Samsung Focus are now scheduling both the February update and the March “copy and paste” update. We’ve refreshed Where’s my phone update? to reflect the status changes to these models. We’re now working hard to expedite the delivery of these updates to you.
But we know we still have plenty of work to do. The HTC Surround, for example, won’t be joining the update party just yet. I know that probably comes as a letdown to Surround owners, so let me spend a moment explaining why.
The updates we deliver contain a complex stew of software code. The content often includes not only our fixes and improvements but also software supplied by companies that make the phone itself and the chips inside it. One of these third-party software “packages” earmarked for the HTC Surround needs additional testing by both Microsoft and AT&T. I apologize for the delay. As soon as I have more news, I’ll let you know.
GM, Customer Experience Engineering
P.S. I forgot to mention the update we’ll be shipping to AT&T customers also includes support for two special AT&T features. The first is “WISPr” protocol support, which makes it possible for your phone’s data connection to automatically switch over to AT&T Wi-Fi hotspots when in range. The update also includes support for AT&T Address Book.
Updated November 7, 2014 9:59 pm