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April 25, 2014

Our journey begins

Today is a big, new and exciting day for us. We are announcing that the acquisition of substantially all of the Nokia Devices and Services business by Microsoft has reached completion, following approval by Nokia shareholders and regulatory authorities.

For our readers here on Conversations and our fans across the world, today is a beginning of something new. But we’re happy to report that many of those things that matter to you most will stay the same.

As Microsoft, we will continue to produce, sell and support the phones and devices you have come to love, including our award-winning Lumia and Asha ranges, feature phones and the Nokia X family of devices.

The hardware engineering and design talent that produced world-leading devices under Nokia ownership will continue to set the mark for new mobile experiences and innovation.

And the software innovation continues too. The unique imaging, music and location experiences that are such a valuable part of our devices will continue to be developed, supported and enhanced.  Software updates and the continued growth of our app and device ecosystems are now more important than ever.

Importantly for existing customers, we will bring you right along with us. Your device warranty is completely unaffected by this change and the same world-class customer service and support teams will continue to look after your devices. You can still get all the help and support through the usual channels: online support, contact centers and local Nokia Care points.

And we’ll continue to take good care of your personal data – our commitment to your privacy remains paramount.

Your friends at Conversations will still be here, too, along with the social channels you follow. The Conversations blog and discussions forums, together with country-specific Facebook pages and Twitter accounts will continue to offer news and information about our devices and services, run by the same people and teams now at Microsoft.

Nokia’s global Facebook, Twitter, LinkedIn and YouTube accounts, as well as Nokia Finland’s Facebook and Twitter accounts, will have news and updates both from Nokia as a company and about Nokia-branded devices and services from Microsoft.

So today, most things will remain the same.

But today is also an exciting day for us, and a historic day for the industry. And none of this would be possible if it weren’t for you – our readers and fans across the world. We have experienced many things together and we hope you join us on this exciting journey too!

On Monday, April 28 at 1PM GMT, Stephen Elop will answer your questions live in our first-ever worldwide “Ask Me Anything” session here on Conversations.  You don’t need to do anything to sign up. If you can’t make it, don’t worry: we’ll post a replay afterwards.

UPDATE: Here’s the replay.