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March 12, 2019

Making the transition to Windows 10 and Office 365

Editor’s Note – Oct. 15, 2019 – We are now extending the notifications discussed below to Windows 7 Pro devices to ensure our customers are aware of the end of support for Windows 7 and can take action to remain productive and secure.
Devices that are domain-joined as a part of an IT-managed infrastructure will not receive the notifications.

After 10 years, support for Windows 7 is coming to an end on January 14, 2020, with Office 2010 following shortly thereafter.  We are here to help you with recommendations for what to do next and answer questions that you may have about end of support.

End of support means that your Windows 7 or Office 2010 software will no longer receive updates, including security updates. But, there’s good news – Windows 10 is the most secure Windows ever and Office 365 delivers the latest in personal productivity. Together they make a perfect pair to help you do everything you were doing before – safer, faster and easier.

To help our customers get advanced notice of this change, we are reaching out with information and resources. Beginning next month, if you are a Windows 7 customer, you can expect to see a notification appear on your Windows 7 PC. This is a courtesy reminder that you can expect to see a handful of times in 2019. By starting the reminders now, our hope is that you have time to plan and prepare for this transition. These notifications are designed to help provide information only and if you would prefer not to receive them again, you’ll be able to select an option for “do not notify me again,” and we will not send you any further reminders. Just as software has changed over the years, so has hardware. To learn more about the latest line-up of modern PCs and information for moving from Windows 7 to Windows 10, just click on the “learn more” button on the notification.

If you want to get started today, you can visit to find out more. The transition to Windows 10 and Office 365 has never been simpler and this site is designed to help you along that journey. The content available will help you with data transfer to easily get your photos and documents onto a new PC. It will also show you tips for choosing a new device and getting up to speed quickly with the familiar but newer versions of Windows and Office. Once you have started with a new device, online support is always a single click away – whenever you’re ready, we’re here to help. You can also visit a physical Microsoft Store for help with any technology issue no matter where you purchased the device.

For commercial customers, you’ve been on this journey for a while now. Check out this blog post from January or go here to learn more about the shift to a modern desktop with Microsoft 365 – including Windows 10 and Office 365 – for your business.

Thank you to all of you who have loved Windows 7 and Office 2010 and for letting us serve you and be part of your lives. We’re grateful for your loyalty and we’re here to help you through this transition.


Windows 7