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April 19, 2011

Updates begin for AT&T Windows Phones

Today we’ve started delivering updates to Samsung Focus and LG Quantum owners with AT&T. As I mentioned Friday, updates for the HTC Surround are still being tested. While updates have progressed, I can assure you that we’re not resting until we complete the job globally. Where’s my phone update? has the latest official status.

If you have a Focus or Quantum, remember that you’ll be installing two updates. The first notification you’ll see is for the February update. Once you’ve installed that, you’ll be ready for the March update, which includes copy and paste, improved Marketplace search, and faster app launching. Your phone checks for new updates every three days, so be aware that the update notifications might not come right away—or arrive back to back.

Here’s a tip if you don’t want to wait: Use the Zune software on your PC to check for updates manually. Just plug in your phone via the USB cable, then click Update Now. Once you’ve installed February, unplug your phone and plug it back it. March should now be ready to install. (This how-to article has more detail.)

Visit Update Central for step-by-step installation instructions, troubleshooting steps for common errors, and other updated-related info. And if you run into the 800705B4 error while installing the February update, check out this troubleshooting article.

Eric Hautala

GM, Customer Experience Engineering