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Inside Windows Live
What happened in the recent Hotmail outage
On December 31, 2010, a number of our users reported their email messages and folders were missing from their Hotmail accounts. I want to take a little time to explain what happened, and what steps we’ve taken to fix this problem and prevent it from happening in the future. In Hotmail, one way...
Thu, Jan 6 2011
Office serves over 20 million people on the web
In just over 100 days since Office Web Apps launched , more than 20 million people in the U.S., U.K., Canada, and Ireland have used them – including Hotmail , Office 2010 , and SkyDrive . With more than 25,000 comments so far, we're releasing more new features today, shaped directly by your feedback...
Thu, Sep 23 2010
Solving the attachment problem with SkyDrive
We’ve talked about our approach to connecting the file cloud, app cloud and device cloud. A key part of the work we are doing in the app cloud is to bring the benefits of cloud-based file sharing to email apps. In this post, Lia Yu, a product marketer on the SkyDrive team, describes the problems people...
Fri, Feb 10 2012
More ways to get reminders from your Hotmail Calendar
Hotmail Calendar has more than 18 million customers creating more than 1 million events per month. We're happy to announce that we've just released an update to Hotmail Calendar that addresses the most common request we get: improving the way reminders work. Now you can: Set up multiple reminders for...
Mon, Aug 22 2011
New ways we're fighting spam in Hotmail
Hotmail's fight against spam has certainly come a long way in the last five years. Over the last several years we've made substantial investments in the research and development of sophisticated anti-spam technologies. SmartScreen is the collective name we use for a cloud-based set of technologies and...
Thu, May 20 2010
What to do with 57 billion photos
A look at trends in photos and videos A lot has changed in the three years since we launched the first Windows Live Photo Gallery . For starters, there are a lot more people taking photos. About 10 billion more photos will be taken in the US in 2010 than in 2007—rising from about 47 billion...
Fri, Apr 9 2010
Windows Live and Windows Phone 7
As announced today in New York , Windows Phone 7 is coming soon! We’ve been working hard over the last several months to make sure Windows Live can connect you to your stuff and the people you care about across your Windows PC, your phone, and the web. Earlier this year, we released the new Hotmail and...
Mon, Oct 11 2010
Hotmail, already powering over 15 million phones and growing, comes to Kindle Fire
We think it’s critical that our customers can use Hotmail from any device they choose. So, in addition to making Hotmail work great on devices running Windows, we’ll continue to invest in great experiences on other major device platforms. The recent release of iOS5 and our Hotmail application for Android...
Tue, Jan 24 2012
A look back at the year since Windows 7 released
October 22 marks one year since the release of Windows 7. This is a huge milestone for Windows and for Microsoft. Windows 7 has already sold 240 million copies, more than any other operating system in the same timeframe and helping bring us to 1.2 billion people using Windows worldwide . This is something...
Thu, Oct 21 2010
Hotmail email access issue now resolved
Beginning on December 30th we had an issue with Windows Live Hotmail that impacted 17,355 accounts. Customers impacted temporarily lost the contents of their mailbox through the course of mailbox load balancing between servers. We identified the root cause and restored mail to the impacted accounts...
Mon, Jan 3 2011
Use Office Web Apps on SkyDrive to take over the world!
It’s been a pretty wild last 8 months since we launched the Office Web Apps Technical Preview on SkyDrive. We’ve had so much demand for the technical preview that we had to expand its availability , and we’ve seen a lot of excitement about the integration of our web apps with the Office 2010 Beta . And...
Mon, May 3 2010
More Hotmail updates on the way
We’ve kept ourselves busy this summer. A few months ago, we released a re-invented Windows Live Hotmail designed around what people said they wanted—a more efficient service to help them manage clutter with features like Sweep and one-click filters , save time with ActiveViews , share hundreds of large...
Thu, Sep 23 2010
Update on the rollout of the new Hotmail
The Hotmail rollout continues to go along smoothly and we’re right on track with our release plan, having now upgraded nearly 50 million accounts on several different clusters. Of course, we continue to get comments from many of you who are eager to get access to the new Hotmail, and we’re just as eager...
Wed, Jul 14 2010
A behind-the-scenes look at designing the new Hotmail: part one
What we set out to accomplish Talking to customers gives us great ideas about how to make Hotmail better . One of the things we hear about the most is inbox overload: folks want to find important emails quickly. Whether it’s an important back-and-forth conversation with friends or a YouTube video that...
Thu, Jul 22 2010
Office Web Apps in Hotmail & SkyDrive available everywhere
Office Web Apps are now available to anyone using Hotmail or SkyDrive in Central and South America. This extends the service to people in 18 more countries: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay...
Wed, Mar 9 2011
Office team releases new Outlook Hotmail Connector
Hello, I'm Alessio Roic from Microsoft Outlook, guest-blogging here today to make an important announcement. After several months of beta testing, Microsoft Outlook Hotmail Connector 14.0 has officially been released! Why use Outlook Hotmail Connector? If you have been using Outlook Connector 12.1, you...
Tue, May 4 2010
Hotmail delivers aliases to help you manage and secure your email account
Starting today, you can create and manage multiple email aliases from a single Hotmail account. Together with features that we introduced in November that let you use Hotmail with any existing email address , the new aliasing feature makes it easy to use a different email address and still get all the...
Thu, Feb 3 2011
Preventing spam and phishing using e-mail authentication
Hi, my name is John Scarrow and, in conjunction with other product groups, I oversee service abuse and security issues for Windows Live and other Microsoft products such as Internet Explorer. Building from Dick Craddock’s previous post , I’m going to get into the nuts and bolts of how we fight phishing...
Thu, Feb 4 2010
Windows Live Mail helps you organize your life
As Piero mentioned in his blog post, we had two main goals when building the newest version of Windows Live: making everyday tasks simpler, and connecting Windows 7 to the cloud. In the new Windows Live Mail beta , we did a lot of work to make these goals a reality, and today I’d like to give you a quick...
Wed, Jul 7 2010
A petabyte per week
Ever wonder how Hotmail stores the billions of email messages we receive each day? Keeping our customers’ data safe and readily available is an immense responsibility that we take very seriously. And to do so efficiently at our scale is a sizeable engineering challenge. This post will discuss how we...
Thu, Sep 22 2011
Updates to Office Web Apps
The Office Web Apps have been refreshed on SkyDrive and in Hotmail with several new features, including: Word printing . Now, the Word Web App offers the print command in the Word Web App editor. Excel charts and the auto fill handle . With the Excel Web App, you can easily insert charts and manipulate...
Tue, Aug 24 2010
Turn over a new leaf and switch from Gmail to Hotmail in 3 easy steps
It’s nearing the end of January, and that’s a good time to think about those New Year’s resolutions. A year ago, you might have called us crazy, but a lot has changed in the last 12 months and as a result, there are now many reasons why you may want to consider leaving Gmail and giving Hotmail a try...
Thu, Jan 26 2012
Keeping your Microsoft account more secure
Increasingly, it seems like you can’t read the news without seeing a headline about a security issue exposing customer account information for criminals to exploit. As a guy who works every day to keep the Microsoft account system (formerly Windows Live ID) secure, each time I read something like this...
Sun, Jul 15 2012
Hotmail security updates protect you from account hijackers
Not too long ago, account hijacking was an issue limited mostly to financial service websites. Now the practice has grown to threaten other web services like email, disrupting millions of accounts every year. When an email account is compromised by hijackers, it violates the privacy of the account owner...
Mon, Sep 27 2010
Instant email: how we made Hotmail 10x faster
We announced last week a new version of SkyDrive , in which SkyDrive was redesigned from the ground up to have great performance on modern browsers. Like the SkyDrive team, we’ve also been hard at work on ways to speed up Hotmail . We measured how fast our Hotmail pages loaded all over the world and...
Thu, Jun 30 2011
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