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April 13, 2011

Update status

I know many of you are waiting eagerly for news about the Samsung Focus, LG Quantum, and HTC Surround. As we’ve noted on Where’s my phone update?, these phones are expected to finish update testing in early April.

We’re eager to share progress. But these tests are important, and they’re just not quite done. I expect to have more to say soon—so please stay tuned.

There were no changes to Where’s my phone update? this week.

Finally, I wanted to draw your attention to a new how-to resource on the Windows Phone website: Update Central. Update Central brings together step-by-step instructions, troubleshooting steps for common errors, and other useful updated-related info. Also, don’t forget about the KB article and new automated Windows Phone Support Tool designed to address the 800705B4 error, which affects some phones trying to install the February update.

Eric Hautala

GM, Customer Experience Engineering