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May 17, 2011
Mobile

Updates resume to Omnia 7 phones

Hi everyone.  I know some of you are eager for Samsung Omnia 7 and Focus news.

Today we restarted updating Omnia 7 phones. The restart is happening in phases. Go to the Zune software and manually check for an update. If you don’t see one today, look again next Tuesday when we plan to deliver updates to additional Omnia 7 customers. Operators being targeted in later phases include Deutsche Telekom, Orange, and SFR.

What will be in the update?  If you haven’t already received the March “copy and paste” update, you’ll receive one update that includes both “copy and paste” and 7392.  If you installed copy and paste before we halted updates to Omnia 7s, you’ll just get 7392. You can learn more about our updates and how to install them from Update Central.

We don’t yet have an update readied for the Focus variant, but we are making solid progress.  Mike or I will jump online when we have it definitively scheduled for you.

One final important note. A small number of people who’ve already installed the March “copy and paste” update on their Omnia 7 might have trouble installing 7392, but Samsung today published a new tool designed to fix this. If you get stuck during installation, please see this support article, which contains troubleshooting steps and a link to the new Samsung tool.

Eric Hautala, GM, Customer Experience Engineering