Hello everyone. Busy week—here’s what’s going on:
We’re now sending out Windows Phone 7.5 updates to customers with Samsung Focus 1.4 phones on AT&T. We’re also scheduling the update for Samsung Omnia 7 owners on Telefonica in Spain. Expect us to expedite the scheduling process, now that it’s been fully tested.
We’re also sending out another wave of firmware updates from our manufacturers to select Windows Phone models. As I’ve mentioned before, these updates improve the overall function of your particular make and model of Windows Phone. You’ll see these firmware updates from time to time; they’re easy to recognize because the update information in the Zune software shows your device name. If you get one, I encourage you to install it.
Finally, we’re always paying close attention to your feedback on Windows Phone 7.5—especially when it comes to bug reports. In that spirit, customers of Vodafone, Orange, and Deutsche Telekom in Europe will start seeing notifications for a new Windows Phone service release called 7740 that fixes an issue with new voice mail notifications not appearing for customers on some European and Asian networks under certain conditions. It also fixes an email issue associated with Exchange Server 2003. This service release is being assessed by other mobile operators. You can learn more about it here.
That’s the latest. See you next week.
Eric Hautala, GM, Customer Experience Engineering